QUOTE(moorish @ Jan 17 2010, 12:03 PM)
want to ask a survey question here:
Planning to open a lfs, now searching for location:
Tentatively narrow down to 2 location, one is Kuchai Entrepeuner park opposite Dynasty Condo, the place is new shop lot, look more updated, modern and trendy, the drawback is shop lot is smaller, super jam, need to orbit 10 rounds b4 you can get a parking space and hidden away from main traffic view, so exposure will be very low.
Another location is behind Kuchai Entrepeuner park, Happy Garden, Old shop lot, rental cheaper, shoplot bigger, no problem with parking, main road high exposure, draw back is old uncle type shop, not trendy.
So as a hobbyist, if both place offer the same thing like pellet, SW, feeder fish and so on, will you mind the jam or you will skip the jam and buy from the shop behind?
The reason to the survey is, I need to know the majority of the younger generation mentality, do they mind traffic jam and parking problem to the extend they dun wan to have anything to do with old untrendy uncle shop type offering the same thing?
Or convenient is still an important factor.
Hi Moorish,
In my opinion the one at happy garden is the better imo.
If u are planning to open your biz, dont rely just on physical human traffic to notice your shop, use other means to spread the news, ie, lowyat forum, friends and family lol
No worries, if you give us good price we will definetly support you!!!
You should also do some surveying around to other shoplots to see what they offer and what items they are slacking....imo there are so many stuff that the shops around town slack so much stuff,...but i'm sure they have thier reasons lol.
Anything you'd liek to ask, we can provide feedbacks. (ie what we would liek to see, what we feel is useless etc) hahaha
For me, the items i find hard to find is;
Eco-bio blocks (aquarium backteria rocks) - so far i only know of one but at usj area that sells it.
Good info on fish (put fish behavior, feeding, level of care, ph pref. etc details on aq side....this makes things more professional and less questions to ask you until u headache for those newbie buyers)
Hikari pellet food for bichirs LOL!!! damn...
i'll add on summore as soon as i can recall anything else

Here's a really good biz tip too....unlike other lfs, you can also give in something different, like membership cards.
This can be used for both sides to help you keep track of your customers as well as your customer care.
Certain products from using this method you will know aproximately when your customers will come back to get more supplies. You will then be able to do forecast and planning of products so you can do re-order for just in time. This so you wont dissapoint your customers by keeping them waiting etc...as well as save you cost of inventory stock keeping. Less expiring goods the better !! more shelf space too!!
Not only that you can also from all the data collected tell which products are favourable and which arent. You will know what and when they want it!
Most of the lfs's just use thier back of the head..."aiyoh this aiyoh that" and assume things only.
Other stuff from that maybe can help to keep track of your customer's pets, so you can provide more personal touch by knowing what they have and can advise them better. Easier to push products if u already know what they buying for beforehand hahahaaha.

If you want rite, you can also open small mamak too, like have coffee/drinks outside where ppl can chillout and discuss about thier fish etc (benefits is that your shop will look more active than any others, can attract and make your place even more popular!....and also you wont be so boring and lonely gnek gnek gnek)
This post has been edited by leong2084: Jan 18 2010, 11:07 AM