Ermm not too sure. Subscribe it January 2009.
Can i exchange my P1 modem with the one with wifi?

This post has been edited by mizer: Nov 4 2010, 12:06 AM

Welcome back kriss120,

No problem. Before that, can i know when u request for the waiver ? I'll let you know by tomorrow.

Regards,
Eng Seong

Welcome back mizer,

Can, exchange to a new wifi modem, after u finish your contract and also depending on which plan you using right now. Can i know what's the speed ?

Regards,
Eng Seong

This post has been edited by ESeong: Nov 4 2010, 01:12 AM

this is my complain ref no in CFM

CFM/10/10/00047

P1 reference number: 1010A185012.

This reps from P1 Norseila Binti Nawi said she will waive my bill since the problem occurred from 27/9/10 untill 30/10/2010.

I'll not pay bill on that month and if u block my internet access i know what to do. I'll complain again with CFM or NCCC.

thanks

Welcome back kriss120,

According to your case no, you gave a feedback in facebook about the waiver. But your waiver haven been approve. On 23 oct 2010, there's technician went to your house, am i right ?

Regards,
Eng Seong

yes P1 technician come to my house..but nothing he can do at that time.the speed still same even after he go..he said the tower can't support more bandwidth cause user ady overload..so he said they will increase the B\w..

how much they waive?..coz i still see last month bill..

I'm about to terminate my account last month, fortunately this month the speed going back ok now, acceptable..but sometimes it drop back to 200-300kbps at night..

Welcome back kriss120,

Sorry for the inconvenience. I can only check but i can't do any more further investigation. If possible, u can contact P1 Careline for more information or u can reply back to P1 Norseila Binti Nawi for investigation. As like what previous u ask me, am i P1 Staff ? i'm not =D

I can assist, but no further investigation. I'm sorry

Regards,
Eng Seong

if i terminate my wimax just after two month, will i have to pay for penalty. i'm on the rm99 package.on my third month already.

of course kene penalty bro..RM 200..

Hi,

Account number: 102602505

Why is my bill for November (bill date:
14/10/2010) still not cleared? I have made payment.

and also why is my
"Your remaining Fair Usage is 0MB." ? when i hardly download stuff.



yes, and my speed is crap and i recently experience connection breaking and starting.

Please fix the prob ASAP.

Hello P1 reps.

I have contacted my problem of being not able to visit touhou-project.com ( a choose your own adventure imageboard). I had already contacted the OP yesterday, but I am still posting here just in case the PM went unnoticed. The first problem was referred to a P1 rep via Service Chat on P1's main website, Mr. Baarghavan A/L Narayanan. It was fixed, but the fix lasted only for a day, and I cannot visit the said website again. I then PM'd OP regarding the problem to fix the problem - and it did.

However, the website just disabled again on me yesterday, and I am not able to access the site.

My account number is 103926853. Please fix this problem so that I can visit the website, because it's irritating to use a proxy. And I stress it again, please make the change stay permanently - if that's asking too much.

This post has been edited by ZEROGRAVITY01: Nov 9 2010, 04:56 PM

Does P1 has coverage at Bayu Puteri Apartment, Petaling Jaya (Near to Tropicana)? I checked the coverage from the Internet and it seems only part of the apartment blocks are covered. Does the signal and speed strong for high rise building such as condos and apartments?

Hi beckzaidan,

Sorry for the late reply, can i know which plan u subscribe ? If its still under contract period and already over COP ( 7 days cooling of period ), then u have to pay penalty charges of Rm299 and return the modem back to P1 4G Wimax Store.

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong

Welcome Back kriss120 ,

Sorry for the late reply, How are you ? Is it your case already settled ?

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong


Hi Mikeshashimi,

Sorry for the late reply, can i know how much you make the payment and when u make the payment ?

Regarding about your FUP or Data Usage that you can view in Self Care account, Once it's become 0MB. That's mean your speed will be slowdown 70% of the original speed. You have to wait till the next billing cycle or u can upgrade to a higher plan, then only u can have extended FUP/Data Usage.

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong


Hi ZEROGRAVITY01,

Sorry for the late reply, Can i know did u make a call to P1 Careline ?

For further assistant, Please call P1 careline 1300800888. For technical assistant, Please choose " 4 ". So that they can assist you. Sorry for the inconvenience caused.

Regards,
Eng Seong


Hi ze18,

Sorry for the late reply, Can i know did you check the P1 Coverage ( You can check P1 coverage in P1.com.my ) ? Currently i already check for you, there's no coverage for Bayu Puteri Apartment, Petaling Jaya (Near to Tropicana). Strongly not recommended, for high rise building ( More than 8th floor ). Because the signal is on 13 - 15th floor only. You may try, but no confirmation signal and speed =D

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong

hi eseong...still same la bro..start from deepavali day untill sunday..the connection speed i got ony 200-300..in weekdays the prob start ony at night..haiyaa...mau tgk online movie pun x lepas...

if i call p1 careline just waste my bill la....just ask me to move the modem here n there..n then ask to change dns la/..ayaaa.fed up ady..hahaha..

Just some info that u guys might need
I live at taman putra budiman 43300


Question

1. I was thinking getting P1 home pro, which up to 2.4mbps. If i reach the usage limit, is it same package as office standard which are 1.2mbps unlimited?

2. Can i know those who are using P1 Home pro 2.4mbps what are your speed before limit and after limit? (in kbps) I know it wont reach 2mbps... (I also know that speed are also depending on the area u r on) I just wanna use it as reference.

3. By comparison is there any different between home pro (2.4mbps) with office standard (1.2mbps) after reaching usage limit?

4. During raining, how much kbps are dropped from normal?

5. how regular does the p1 putus line? because i use for gaming, cant afford to putus line even 1sec and also my download manager doesnt resume download after putus line and reconnect back.

6. Are p1 IP are fixed? or random?

7.If i using Home 2.4MBps package then after 3month i felt less use can i downgrade my package? Do i need pay penalty or something?

Thank you in advance

"It is a waste of time to be angry or complaining. One has to get on with life and haven't done badly. People won't have time for you if you are always angry or complaining."

lol..good advice..how bout u pay my bill only RM99 per month..

p/s: if u r boss or have company..how bout we make a business...

This post has been edited by kriss120: Nov 10 2010, 11:15 AM

1st Don't paid RM99 anymore, Terminate it, find another ISP.

p/s: if you are boss that have company...fired those crap & hired new staff & make your business even better.

No more bad feeling! & no more disappointment!

sikalang itu Lowyat_P1W1MAX sulah talak ade ka.... sampai itu eeseong kena take over

please be profesional...

sorry bro. i'm not p1 staff. i don't want to give any info dy. later u all think i'm p1 staff pulakkk. =.=!

Hi ze18,

Good day.
Our coverage/service level for high rise building is upto 10th floor and our connection speed is on best effort basis.
However u can trial our product and if not satisfied u can return our product with 7 day cooling off period with no question asked.
Do let us if need more clarification. TQVM!

Thank you and hv a nice day

---

Added on November 11, 2010, 7:41 pmHi Good Day..

We hv PM u
Do let us know if u need further clarification

This post has been edited by Lowyat_P1W1MAX: Nov 11 2010, 07:41 PM