Gaeria84,

If u're under COP ( 7 days cooling of period ) theres no any extra charges u need to pay. But u got a refund of Rm100.

Fyi, If u terminate in our P1tstop in JB, Penang. Or Paddocks In Petaling jaya. U get cheque issued on the spot.

Regards,
Eng Seong

Dear singdreams,

Yes, you will get a refund of Rm100. But for cheque only. " Instant Cash " have to depending on the situation.

Thanks for choosing P1 4G Network.

Regards,
Eng Seong

Dear kriss120,

It's a rumours. Not to worry about it.

Thanks for choosing P1 4G Network.

Regards,
Eng Seong

No. =D

Regards,
Eng Seong

Can. No problem.

Regards,
Eng Seong

Hi junsheoung,

In Seri kembangan, there will be a coverage for p1. You can check ur coverage in http://www.p1.com.my/wimax/coverage_ref.aspx.

Regards,
Eng Seong

Hi Static,

there's possibility u enter to a wrong wifi password, or firstly u can check in your friend P1 Modem first.

What's the colour ?
Is it your computer/laptop cannot connect to the internet ?

Can call us at P1 careline, 1300 800 888 Choose number " 4 " for technical department.

Regards,
Eng Seong

Hi ulart_mie,

Sorry for the inconvenience cause. Please call our P1 Careline, and choose option " 4 " for more assistant. So that we can investigate what's the issue. Before u call, can i know what's your area postcode ? So that i can check for you.

Regards,
Eng Seong

Hi kriss120,

I'm not working in P1. Just copy and paste in P1.com.my. Sorry for misunderstanding.

Regards,
Eng Seong

Hi fifthcorner92,

For security purposes, i will pm you for this matter.

Regards,
Eng Seong

Hi mizer,

If u subscribe home lite, home plus, home pro, there's already a router for home user and office user too. So, you don't need to buy any router for P1 =D

Regards,
Eng Seong

Hi syafickham,

Sorry for the inconvenience cause. Can i know what's is the idm or fdm?

Regards,
Eng Seong

Welcome back mizer,

Before that, can i know which plan are you using ?

Regards,
Eng Seong

Welcome back kriss120,

Sorry for inconvenience caused. Let me know what's the case no here or in PM. I'll try to solve it for you but i can't give you any promises. In another words, Please call P1 Careline and Choose " 4 " for technical assistant.

Regards,
Eng Seong

Welcome back kriss120,

No problem. Before that, can i know when u request for the waiver ? I'll let you know by tomorrow.

Regards,
Eng Seong

Welcome back mizer,

Can, exchange to a new wifi modem, after u finish your contract and also depending on which plan you using right now. Can i know what's the speed ?

Regards,
Eng Seong

This post has been edited by ESeong: Nov 4 2010, 01:12 AM

Welcome back kriss120,

According to your case no, you gave a feedback in facebook about the waiver. But your waiver haven been approve. On 23 oct 2010, there's technician went to your house, am i right ?

Regards,
Eng Seong

Welcome back kriss120,

Sorry for the inconvenience. I can only check but i can't do any more further investigation. If possible, u can contact P1 Careline for more information or u can reply back to P1 Norseila Binti Nawi for investigation. As like what previous u ask me, am i P1 Staff ? i'm not =D

I can assist, but no further investigation. I'm sorry

Regards,
Eng Seong

Hi beckzaidan,

Sorry for the late reply, can i know which plan u subscribe ? If its still under contract period and already over COP ( 7 days cooling of period ), then u have to pay penalty charges of Rm299 and return the modem back to P1 4G Wimax Store.

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong

Welcome Back kriss120 ,

Sorry for the late reply, How are you ? Is it your case already settled ?

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong


Hi Mikeshashimi,

Sorry for the late reply, can i know how much you make the payment and when u make the payment ?

Regarding about your FUP or Data Usage that you can view in Self Care account, Once it's become 0MB. That's mean your speed will be slowdown 70% of the original speed. You have to wait till the next billing cycle or u can upgrade to a higher plan, then only u can have extended FUP/Data Usage.

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong


Hi ZEROGRAVITY01,

Sorry for the late reply, Can i know did u make a call to P1 Careline ?

For further assistant, Please call P1 careline 1300800888. For technical assistant, Please choose " 4 ". So that they can assist you. Sorry for the inconvenience caused.

Regards,
Eng Seong


Hi ze18,

Sorry for the late reply, Can i know did you check the P1 Coverage ( You can check P1 coverage in P1.com.my ) ? Currently i already check for you, there's no coverage for Bayu Puteri Apartment, Petaling Jaya (Near to Tropicana). Strongly not recommended, for high rise building ( More than 8th floor ). Because the signal is on 13 - 15th floor only. You may try, but no confirmation signal and speed =D

For further assistant, Please call P1 careline 1300800888.

Regards,
Eng Seong

sorry bro. i'm not p1 staff. i don't want to give any info dy. later u all think i'm p1 staff pulakkk. =.=!

omg bro. this post is like going to be one year. and u bring it out and talk ? how about can i ask you, what u eat on nov 25th 2009 for dinner ? LOL

nooooooooooooooooooooooooooo. don't ask me. i'm not p1 staff. ask p1_lowyat EHE =DDDDDDDDDDDDD

anyone having problem finding to buy reload for prepaid at p1 ?

kindly find. i'm selling =D