Streamyx is still as useless as day 1

Call tech support i want convert to the new plan she said there no such plan currently. I tembak her she went and check with her supervisor then suddenly a new plan appeared WOW. She said i can change myself at

mips.tm.net.my and change myself so i go and try. It says i currently dont have any new plan to upgrade or downgrade i call again the stupid fellow said maybe system down i must try maybe at night or midnight. I tried all fail then the guy said if u want fast please go to the nearest TMPOINT. i told him i am working how da hell am i gonna go ? take a day or half leave because want upgrade plan?

Then i said can i ask someone else to go behalf of me NO only the IC holder of the streamyx acc can change. I already starting to get piss. FINE what' the  opening hours like her response was MOnday to friday 8.30am to 5 or 6pm OMg tats my working hours then i tembak her which damn outlet open on saturday or sunday.
Then she said there few outlet tat open. FINEEEEEEEEEEEEEEEEEEEEE on saturday half day. So i decided since friday is a holiday i will go today on saturday. When i reach the centre there is a paper paste there SYSTEM DOWN and one more paper say TMpoint is not open on 27th and 28th Nov 2009 due to the holiday. The stupid customer support didnt even inform me. So saturday i wasted petrol and time . So with their excellent management i think we will reach 10mbps in 5 to 6 years time or never.

Streamyx really so useless ppl want to give them more money also so troublesome. I am gonna file a report to MCMC and direct to streamyx.

Whats the email for me to create a complain direct to streamyx?

You can check TM point operating hours online here and not rant here.   
Check what is MCMC about before complain about this to them. Indirectly you are showing your stupidity to others.

What a rant. Don't you already know everything is within working hours? They don't force you to come. If you really want it, take a leave or something.  And i dont see this related to streamyx problem.

its only stupid if u do not understand your rights. Thats why your line is always slow. Because of yourself lack of knowledge in certain field so many malaysian suffer of slow connection because why bother improve when there nothing to improve? Typical malaysian mindset. If 100 ppl complains they will take note of the problem because its recorded in their system. if zero ppl complain why bother care? Its like if P1i didnt do the potong advertistment do you think streamyx will have such upgrade offer? I am not ranting i am sharing. So please do not share your own stupidity or lack of knowledge to others.

If 100 ppl report to MCMC that streamyx have lack of efficiency they will do something about it. Because u all only rant among yourself what can a 3rd party can do? So think deeply before you answer.
Yea what is MCMC? Please check properly before u answer. What are their responsibility?  (Malaysian Communications and Multimedia Commission (MCMC)

Thank you and have a nice day.

and for Mr. ruffstuff did the thread stated only streamyx problem discussion? I didnt force you to rant as well sir/madam/it

Upgrade or not, upgrade or not. hmm I'm really not sure now.
If upgrade, have to wait for 2 years if wanna install HSBB. hmm

its only stupid if u do not understand your rights. Thats why your line is always slow. Because of yourself lack of knowledge in certain field so many malaysian suffer of slow connection because why bother improve when there nothing to improve? Typical malaysian mindset. If 100 ppl complains they will take note of the problem because its recorded in their system. if zero ppl complain why bother care? Its like if P1i didnt do the potong advertistment do you think streamyx will have such upgrade offer? I am not ranting i am sharing. So please do not share your own stupidity or lack of knowledge to others.

If 100 ppl report to MCMC that streamyx have lack of efficiency they will do something about it. Because u all only rant among yourself what can a 3rd party can do? So think deeply before you answer.
Yea what is MCMC? Please check properly before u answer. What are their responsibility?  (Malaysian Communications and Multimedia Commission (MCMC)

Thank you and have a nice day.

and for Mr. ruffstuff did the thread stated only streamyx problem discussion? I didnt force you to rant as well sir/madam/it

I'm not saying you can't complain to MCMC but you need to complain the right thing to the right person.
Your point of argument is TM not opening on Saturday and their customer service personnel is lack of their product knowledge?

You can complain if your request to upgrade has not been fulfilled after certain of period and your request must be done online or TM point.
So what you want to complain about? TM point not opening on Saturday? Their customer service doesn't allow you to upgrade by calling them (how they want to prove it if you saying you not requested for upgrade after the upgrade done)?

Read more on Standards of Fullfilment of Installation Orders before you start complaining.

* "Kereta potong so expensive, lousy and no quality yet I'm driving kereta potong"   

upgraded to 1mbps...so far so good..not interested in getting HSBB, never needed to surf anything that needs that for the time being.

I had upgraded my streamyx from 512kbps to 1mbps.However,my port still get 1024kbps and my speedtest juz can get around 500++(Malaysia server).I had dial 100 and asked them.They say they had oledi upgrade my acc.Damn streamxx.
Izzit I subscribe 1mbps and will be given 2mbps port?

I had upgraded my streamyx from 512kbps to 1mbps.However,my port still get 1024kbps and my speedtest juz can get around 500++(Malaysia server).I had dial 100 and asked them.They say they had oledi upgrade my acc.Damn streamxx.
Izzit I subscribe 1mbps and will be given 2mbps port?

Woo registered yesterday night and within 12 hours in the next morning(today) speed upgraded (from 512kbps to 1mbps)

I respect the guys who worked during the public holiday. For the first time TMNet is fast in doing something (besides screwing up our wiring).

Tested using speedtest.
KL


Singapore


New York, NY


Not bad la I guess. BIG jump from my previous speed.

FUUU! so now those who upgrade to 1mbps get misscapped and current 1mbps users become slower.. kudos TM