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 DG Smart Plan for Blackberry, RM68 Unlimited BIS!

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summer style
post Aug 18 2010, 01:41 PM

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QUOTE(mpac @ Aug 18 2010, 12:11 PM)
bought 9700 with digi smart plan package , RM1199 (contract for 2 yers)
the best part is , data plan promo for 6 month at rm28 then on 7th month start paying rm68.
got it at lowyat (agent)
*
Is it applicable in digi centres>?
wufei
post Aug 18 2010, 01:55 PM

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wow!!!! good deal

ViRaViRa
post Aug 18 2010, 02:17 PM

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QUOTE(mpac @ Aug 18 2010, 12:11 PM)
bought 9700 with digi smart plan package , RM1199 (contract for 2 yers)
the best part is , data plan promo for 6 month at rm28 then on 7th month start paying rm68.
got it at lowyat (agent)
*
Oh, I thought it was only for PC Fair deal. So I can still get the RM28 offer?
mpac
post Aug 18 2010, 03:53 PM

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they saying till tis week, try it at pdaexpert@lowyat


Added on August 18, 2010, 3:55 pmjust 1 thing is , need to pay extra upfront payment for bill about RM560. it will deducted from our usage . so no need to pay any digi bills for few months i gues. tongue.gif

This post has been edited by mpac: Aug 18 2010, 03:55 PM
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post Aug 18 2010, 07:03 PM

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QUOTE(eyesee @ Aug 18 2010, 12:15 PM)
Actually total bill includes the RM68 as stated in the FAQ

Q34. How do I qualify for Smart Save?
A34. It is based on your total bill spend which includes RM68+your calls/SMS/MMS usage. Example: 25% discount off RM68; you just need to spend an additional RM32 to qualify.
calls&SMS >= RM132 then need to pay calls&SMS only (RM68 100% discount)
calls&SMS >= RM32  then need to pay RM51+calls&SMS
calls&SMS < RM32    then need to pay RM68+calls&SMS
*
Yup you are right. My previous bill is Rm160+Rm68=Rm228. But Digi gave me 100% discount so i need to pay Rm160.
keagan
post Aug 18 2010, 07:20 PM

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just wondering, any difference between DG Smart Plan and DG Smart plan for Blackberry?

Coz i'm on DG smart plan now..but coz i'm using a bb, i went to digi centre to ask them to convert the plan to DG smart plan for BB..i asked if i used the sim card back to normal phones will the internet work, they said yes..and if i switched over, 3 mths later only i can switch back to DG Smart plan...

i'm a lil confused now...what does it mean? anyone got ideas on this?
summer style
post Aug 18 2010, 08:09 PM

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QUOTE(mpac @ Aug 18 2010, 03:53 PM)
they saying till tis week, try it at pdaexpert@lowyat


Added on August 18, 2010, 3:55 pmjust 1 thing is , need to pay extra upfront payment for bill about RM560. it will deducted from our usage . so no need to pay any digi bills for few months i gues. tongue.gif
*
cry.gif i'm from the north.... so i doubt theres any promo here.


dimenxion
post Aug 19 2010, 08:08 AM

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QUOTE(mpac @ Aug 18 2010, 12:11 PM)
bought 9700 with digi smart plan package , RM1199 (contract for 2 yers)
the best part is , data plan promo for 6 month at rm28 then on 7th month start paying rm68.
got it at lowyat (agent)
*
ohh shoot... Rm1199 is super cool price. i got my curve few months back at Rm1177. cry.gif


CB400
post Aug 22 2010, 10:22 PM

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Hi, i have a problem, i'm new with BB Storm 2, i been having additional charges on GPRS eventhough i have off the 3G. I believed my SMS is the cause of the additional GPRS charges of RM0.10 each totaling RM70++ per month. I'm on Digi but not DATA plan and the GPRS charges is killing me.
Have anybody encounter this problem and how to solve it....

PLEASE HELP
TQ
mikelanding
post Aug 22 2010, 10:52 PM

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QUOTE(CB400 @ Aug 22 2010, 10:22 PM)
Hi, i have a problem, i'm new with BB Storm 2, i been having additional charges on GPRS eventhough i have off the 3G. I believed my SMS is the cause of the additional GPRS charges of RM0.10 each totaling RM70++ per month. I'm on Digi but not DATA plan and the GPRS charges is killing me.
Have anybody encounter this problem and how to solve it....

PLEASE HELP
TQ
*
Go change your plan to DG Smart Plan. I assumed U dont have any BIS (Blackberry Internet Service) on your Storm 2
ryudell
post Aug 22 2010, 11:36 PM

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QUOTE(CB400 @ Aug 22 2010, 11:22 PM)
Hi, i have a problem, i'm new with BB Storm 2, i been having additional charges on GPRS eventhough i have off the 3G. I believed my SMS is the cause of the additional GPRS charges of RM0.10 each totaling RM70++ per month. I'm on Digi but not DATA plan and the GPRS charges is killing me.
Have anybody encounter this problem and how to solve it....

PLEASE HELP
TQ
*
QUOTE(mikelanding @ Aug 22 2010, 11:52 PM)
Go change your plan to DG Smart Plan. I assumed U dont have any BIS (Blackberry Internet Service) on your Storm 2
*
yeah, i agree..because ur device will keep on transmitting to search for connection even though u did not use the data..
1 solution, turn off ur data..then u BB will never transmit and charges occur..
kamarulamir
post Aug 22 2010, 11:51 PM

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QUOTE(CB400 @ Aug 22 2010, 10:22 PM)
Hi, i have a problem, i'm new with BB Storm 2, i been having additional charges on GPRS eventhough i have off the 3G. I believed my SMS is the cause of the additional GPRS charges of RM0.10 each totaling RM70++ per month. I'm on Digi but not DATA plan and the GPRS charges is killing me.
Have anybody encounter this problem and how to solve it....

PLEASE HELP
TQ
*
Change to Smart Plan. Only RM68 monthly (the ++ will be your pay per usage calls, sms an mms..)
CB400
post Aug 23 2010, 12:26 AM

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QUOTE(ryudell @ Aug 22 2010, 11:36 PM)
yeah, i agree..because ur device will keep on transmitting to search for connection even though  u did not use the data..
1 solution, turn off ur data..then u BB will never transmit and charges occur..
*
I've since turn off DATA service last week.. Gotta check on my next bill.. I think it should help..

Thanks All for your comment...
notworthy.gif notworthy.gif notworthy.gif notworthy.gif notworthy.gif



This post has been edited by CB400: Aug 23 2010, 12:29 AM
Jeffrey8480
post Aug 23 2010, 09:12 AM

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Hi all,

Yesterday i bought a BB Bold 1(OS ver 4.6) and i am a prepaid DG user. After bought the phone i send an SMS to 2000 (ON BB FD) to activate my BIS and until now i am not connected to BIS. The edge or sometimes 3G symbol was not in big letters. I know i am not connected.

Tried to pull out the battery and off and on the phone multiple times but still the same. Called DG helpline 5 times and all assisted me to activate my BIS on my BB but i still could not get myself connected to it.

FYI, one of the DG helpdesk support told me to go to Menu > Options > Advance Options > Host Routing Table and click register now. Off and on the phone after 10 mins but still the same.

Called them again and a another helpdesk consultant picked up and told me to go to Menu > Options > Advance Options > TCP/IP and type blackberry.net at the APN. Restart the phone and should be able to connect to BIS but it does not.

Called again and another girl pick up and she says she has escalate this issue to DG BB expert which is unavailable yesterday and promise to return call in 48 hours!!

Wasted 3 hours on these and up until today morning no DG support call me. The funny thing is i owned the same model of BB which i bought a week ago and straight away go to DG Center in Taipan and in 5 mins! i am connected to my BIS! Why can't these people do the same to help me via the phone support??

Anyone here can help me?

Appreciate it. Thank you.
kamarulamir
post Aug 23 2010, 09:57 AM

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QUOTE(Jeffrey8480 @ Aug 23 2010, 09:12 AM)
Hi all,

Yesterday i bought a BB Bold 1(OS ver 4.6) and i am a prepaid DG user. After bought the phone i send an SMS to 2000 (ON BB FD) to activate my BIS and until now i am not connected to BIS. The edge or sometimes 3G symbol was not in big letters. I know i am not connected.

Tried to pull out the battery and off and on the phone multiple times but still the same. Called DG helpline 5 times and all assisted me to activate my BIS on my BB but i still could not get myself connected to it.

FYI, one of the DG helpdesk support told me to go to Menu > Options > Advance Options > Host Routing Table and click register now. Off and on the phone after 10 mins but still the same.

Called them again and a another helpdesk consultant picked up and told me to go to Menu > Options > Advance Options > TCP/IP  and type blackberry.net at the APN. Restart the phone and should be able to connect to BIS but it does not.

Called again and another girl pick up and she says she has escalate this issue to DG BB expert which is unavailable yesterday and promise to return call in 48 hours!!

Wasted 3 hours on these and up until today morning no DG support call me. The funny thing is i owned the same model of BB which i bought a week ago and straight away go to DG Center in Taipan and in 5 mins! i am connected to my BIS! Why can't these people do the same to help me via the phone support??

Anyone here can help me?

Appreciate it. Thank you.
*
I have faced the same situation during my conversion to digi from maxis and BIS activation.

1. Called the CS first time says that my BIS will be activated in 48hrs.
2. Called again the next day to check and were informed that they haven't received my BIS application.. ohmy.gif
3. This is the best one. Went to Digi Centre in BTS and were told that my 9550 is not supported with Digi BIS.

Suddenly, two hours later, after a batt pull, my BIS is finally active.

I personally think that Digi should have their own BB Tech Support. That would be easier to track your issues and problems handled by those experts in BB configuration and issues.

Anyway, am happy with my BB and Digi.. rclxms.gif
arafat
post Sep 6 2010, 03:22 AM

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hi guys

what pkg avalaible for my supp line.

supp are not entitle for smartplan(rm68) in t&c

and also i read rm58bis not available for new sign up(discontinued)

pls enlighten me
okawa
post Sep 6 2010, 01:00 PM

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**edited**

This post has been edited by okawa: Sep 6 2010, 02:15 PM
stephen5577
post Sep 7 2010, 02:29 AM

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Converted my plan to Smart Plan for BB on evening and BIS was already activated by night. So is the internet and BIS thingy really unlimited? Scare later kena charge further..
twL
post Sep 7 2010, 11:04 AM

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QUOTE(stephen5577 @ Sep 7 2010, 02:29 AM)
Converted my plan to Smart Plan for BB on evening and BIS was already activated by night. So is the internet and BIS thingy really unlimited? Scare later kena charge further..
*
yes,
but the speed will drop to 128kbps after 3GB of monthly quota. smile.gif

but i wan 2 know,
is it i can use my BB sim card on 3g modem without any charge?
the sales person told me i cant do so,
anyone can clarify here?
CKJMark
post Sep 7 2010, 11:37 AM

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QUOTE(twL @ Sep 7 2010, 11:04 AM)
yes,
but the speed will drop to 128kbps after 3GB of monthly quota. smile.gif

but i wan 2 know,
is it i can use my BB sim card on 3g modem without any charge?
the sales person told me i cant do so,
anyone can clarify here?
*
If you are using the RM68 per month plan, you can use your BB as a modem via tethering, there is no extra charge. I just asked the online customer support about this last week.

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