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 American Express® Cards v2, Membership Rewards™

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SeanChang
post Feb 25 2010, 07:32 PM

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QUOTE(stanleysia @ Feb 24 2010, 11:00 PM)
So it's some sort of telemarketing call...

They're saying that if I said okay then they will directly sign up the plan for me. But after 15-20 Min non-stop talk, finally they give up after I keep saying no.

Will they proceed to sign me up even I said no?  shocking.gif
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they will recor ur 'approval' to sign up
if they still proceed to charge u when u clearly saying NO, dispute it & ask them to show u the recorded conversation
stanleysia
post Feb 26 2010, 08:38 AM

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QUOTE(Putraskyline @ Feb 25 2010, 05:35 PM)
I guess the answer is No. Although you said okay, they will do some verification first. Lately, its quite annoying.
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Ic, you got the call as well? sad.gif
stanleysia
post Feb 26 2010, 08:54 AM

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QUOTE(SeanChang @ Feb 25 2010, 07:32 PM)
they will recor ur 'approval' to sign up
if they still proceed to charge u when u clearly saying NO, dispute it & ask them to show u the recorded conversation
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Noted with thanks.. smile.gif
Need to monitor my statement already laugh.gif
tengcm
post Feb 26 2010, 09:42 PM

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QUOTE(ikengkai @ Feb 25 2010, 04:24 PM)
From maybank amex card website, it stated start from April 2010, there will be RM5 charge for hardcopy statement.

I need to register the email address......... sad.gif
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Any idea where to register the email in maybank2u? can't find the place
fauzistt
post Feb 28 2010, 04:49 PM

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guys, know what, i was just been charged GST on my AMEX Gold CC, yesterday 27th February...

.. lazy lah to get clarification from 'em...


winner
post Feb 28 2010, 05:39 PM

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QUOTE(fauzistt @ Feb 28 2010, 04:49 PM)
guys, know what, i was just been charged GST on my AMEX Gold CC, yesterday 27th February...

.. lazy lah to get clarification from 'em...
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Eh...how come so soon? Amex Gold cc was just introduced in mid 2009.
guanteik
post Feb 28 2010, 08:24 PM

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@winner
It could be a new application after 2010
winner
post Feb 28 2010, 09:07 PM

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QUOTE(guanteik @ Feb 28 2010, 08:24 PM)
@winner
It could be a new application after 2010
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If he applied for the card in Nov or Dec 2009 but only got approved recently, then he is liable to pay the RM50 service tax. If this is the case, it is pointless to argue with Amex/MBB as one should know how EFFICIENT MBB is for cc approval.
Shinichi
post Feb 28 2010, 11:16 PM

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My Amex Gold CC anniversary is Jan but they charge me service tax on 26th Feb...
fauzistt
post Mar 1 2010, 12:21 AM

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QUOTE(winner @ Feb 28 2010, 05:39 PM)
Eh...how come so soon? Amex Gold cc was just introduced in mid 2009.
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..yeah, that's why.. it came into existence in June/July, and i got mine in August/September..

but i'm not alone, Shinichi also same like me, being charged GST in Feb already!


Shinichi
post Mar 1 2010, 12:27 AM

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QUOTE(fauzistt @ Mar 1 2010, 12:21 AM)
..yeah, that's why.. it came into existence in June/July, and i got mine in August/September..

but i'm not alone, Shinichi also same like me, being charged GST in Feb already!
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I called them before, they said my Amex Gold anniversary month follow my existing MBB card, this is why I cant escape from being changed the stupid tax until sept... I receive and started use Amex gold since last year sept... not even reach 1 year...

if you do not have existing card with mbb/amex and they charge you before anniversary, you may call bank/bnm to complaint.
ronnie
post Mar 1 2010, 12:57 AM

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Just checked that Maybank did not charge my AMEX with RM50 GST... Better for me to clear the bill and CUT it tomorrow.
fauzistt
post Mar 1 2010, 01:13 AM

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QUOTE(Shinichi @ Mar 1 2010, 12:27 AM)
I called them before, they said my Amex Gold anniversary month follow my existing MBB card, this is why I cant escape from being changed the stupid tax until sept... I receive and started use Amex gold since last year sept... not even reach 1 year...

if you do not have existing card with mbb/amex and they charge you before anniversary, you may call bank/bnm to complaint.
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..oo like that ka, and i do have other cards with 'emm.. and if based on your info, it's indeed follow my Petronas card which was also charged GST on 27 Feb. But, the Petronas card is fair lah coz it the actual anniversary.

i think i will formally file a complaint with them...


rayfoo
post Mar 1 2010, 09:02 AM

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somewhere under statements

QUOTE(tengcm @ Feb 26 2010, 09:42 PM)
Any idea where to register the email in maybank2u? can't find the place
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winner
post Mar 1 2010, 09:23 AM

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QUOTE(fauzistt @ Mar 1 2010, 12:21 AM)
..yeah, that's why.. it came into existence in June/July, and i got mine in August/September..
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When is the exact anniversary date shown on your Amex Gold cc? If it is Jan or Feb (although you received the card in August), you can't argue with them.

Btw, the anniversary date shown on my card is August. smile.gif
fauzistt
post Mar 1 2010, 02:36 PM

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QUOTE(winner @ Mar 1 2010, 09:23 AM)
When is the exact anniversary date shown on your Amex Gold cc? If it is Jan or Feb (although you received the card in August), you can't argue with them.

Btw, the anniversary date shown on my card is August. smile.gif
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..it's 02/12, but still it's not fair, why it follows my Petronas card? i'll get clarifications soon...


princess_autumn87
post Mar 1 2010, 04:08 PM

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QUOTE(fauzistt @ Mar 1 2010, 02:36 PM)
..it's 02/12, but still it's not fair, why it follows my Petronas card? i'll get clarifications soon...
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jst forget abt it lar...

mine also same as yrs. even my amex applied later time than mbb cc but yet my amex expiry date same as mbb cc
SUSDavid83
post Mar 1 2010, 05:56 PM

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QUOTE(tengcm @ Feb 26 2010, 09:42 PM)
Any idea where to register the email in maybank2u? can't find the place
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Under Bills & Statements>Statements>Email Statement Delivery:

To register/change your email address:
Step 1: Enter your PDF password
Step 2: Tick the confirmation box
Step 3: Select the 'Account Type' of which you would like to receive your emailed statements
Step 4: Enter your new email address

This post has been edited by David83: Mar 1 2010, 05:57 PM
wurst
post Mar 1 2010, 06:55 PM

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Anyone received cash back for January?
gastacopz
post Mar 1 2010, 08:51 PM

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aiyah..u guys make me think twice either to proceed or not to proceed wif my amex GC

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