Sorry i don't anyhow see that as a privilege.. Whats the different with just buying the phone when Maxis officially release the prepaid package rather then accepting the 200 deposit and keep customer waiting like no tomorrow. Earn extra bucks as you say.. True in a way perhaps. But when I book on the day they gave me an impression that the prepaid package is still on going and I am expecting to get my phone within 45 days. But when i call them around 1 month they tell me Maxis is not giving phones for prepaid package anymore so the wait is like endless since they can't even tell you how long this going to last. Is their mistake to accept my booking and did not explain the situation clearly in the first place.

I am lucky indeed. Perhaps I should thank Orange for their mistake to even accept my booking which enables me to get an IPhone without contract.

such a great way to end an argument, cant counter my statement or logic?

i was trying to help u guys and other future prepaid buyers, but u just dont get it.

BTW, just for the record, i never made a complaint against them or to Maxis, i just call them every week to ask on the status, no point complaining when u have agreed to wait for X month before purchasing

i would understand if u were to complain when u still dont get it after the due date.

give u the impression? of course la, they want to sell, but didnt they "warn" u before booking that u might have to wait X month to get it? they told me that i might have to wait up till 3 months, they told me 3 times, and i said "its ok" 3 times, means i understood and i accept it.

remember that its not officially available yet. if you are so pissed u cant get it within the waiting period, just ask for a refund, they would gladly oblige as they couldnt care less, alot of others are waiting for their phones, and most probably theyre contract bookers. which part of the "unofficial" do u not understand?

its like buying something which hasnt been officially released and then complaining on why u cant get it fast.

If they told u to wait for 1 month in the beginning and then suddenly change to 2 months, then i stand corrected and u have the absolute right to complain, but if ure like my case where they WARNED me that it could take up to 3 months to get, i complain oso no use because they have told me beforehand and that i ACCEPTED it.

So, to others who have booked and if they told u that u have to wait X month before getting it and that you complained even before the due date, it means ure an idiot and that u did not understand what they said in the first place.

This post has been edited by Xonius: Nov 5 2009, 10:43 PM

To make things simple, Maxis didnt allow prepaid booking, but Orange (non-maxis) are taking them without Maxis knowing/permission. That is UNTIL people who booked for outright purchase from Orange keeps complaining, leaving Maxis no choice but to allow these several booking. But they (Maxis) are not so happy with it and god knows when will they fulfill these several booking since priority are given to those who booked with a contract package.

p/s: I am not favoring anyone just explaining what Xonius tried to say
his point was ure already privileged to be able to purchase the phone with prepaid package BUT it comes with a price, u will always be behind the queue to people who booked with contract

@xonius

Seriously, I suggest that you try understand it from our perspective before you make your comment. What you said, don't really make sense. NOT available DON'T accept. As simple as that? You accept then you give your customer what is promised? Get that?

Maxis should have stopped them by now because if they are still accepting booking for prepaid they are just digging their own grave.

They offer me to give me back my RM200 deposit and I told them no. You wasted my 1 month and there is no point giving me back the deposit and yes the supervisor called me personally and explain to me and from the way he talk I know they don't want to admit that they made a mistake in accepting the booking when Maxis had stopped the prepaid package. He even ask and suggest me to complain to Maxis so I just did what I am suppose to get a clarification for what is going on.

This post has been edited by selinix: Nov 5 2009, 10:45 PM

Yes, thats what i'm trying to explain, but these peepz here who are so desperate to get a PHONE just couldnt get it through their heads.

@farid

I've already got mine la, 2 months ago, waited only 2 weeks when they told me that it could take 3 months (which i said was OK and that i'm willing to wait as there's no where else to get such a package anyway).

@selinix

Maybe ure just unlucky, as i know some people in this thread got their prepaid package phones in under 1 month before. Anyway, as i said, if they say u have to wait 1 month, and its more than 1 month, then u have the right to complain, but if they say u have to wait for 3 month, and then only 1 month u complain, means u dont understand what they told u.

This post has been edited by Xonius: Nov 5 2009, 10:47 PM

i just call them every week to ask on the status, no point complaining when u have agreed to wait for X month before purchasing

hmmmmm not complainning? btw you think we want to complain? u think is so "fun" to complain?? they told me a month. When I call them 1 time only "not like U who call them many many times" to ask about my status. THey told me to wait 1 more month or 2more month. THAT is not accatable. Then I told them that I will call maxis...they say please do... so you tell me.... Do orange is not Maxis but they are still a MEP which represents MAXIS as well. So if the representive fails to say the T&C is = to maxis fails in doing so. THATS what partnerships or repensets are. THe talk on behalf of maxis.

(P.S I say ignore you not because I cant counter what ever bla bla bla you throw at me. Is just I dont see the point of arguing about it. I feel is very childish.)

This post has been edited by Urban: Nov 5 2009, 10:50 PM

u say i dont read other posts before posting, but it seems ure doing the same, we call people like u a hypocrite, here let me quote a few sentences from my previous posts.


"If they told u to wait for 1 month in the beginning and then suddenly change to 2 months, then i stand corrected and u have the absolute right to complain, but if ure like my case where they WARNED me that it could take up to 3 months to get, i complain oso no use because they have told me beforehand and that i ACCEPTED it.

So, to others who have booked and if they told u that u have to wait X month before getting it and that you complained even before the due date, it means ure an idiot and that u did not understand what they said in the first place."

This post has been edited by Xonius: Nov 5 2009, 10:52 PM

Hahaha ...I should say they are unlucky... let me explain to you what is wrong with Orange.

When I book I ask the availability the girl said yes so I assume the plan is on going.

I placed my booking and I ask how long. The girl said most probably 1 month or ++. I am ok with it at least I know thats the period I need to wait.

So after one month I give them a call and ask them how long.. all they tell me is Maxis already stop the prepaid package so must wait till Maxis release only got phone. So i say fine and ask them how long and the answer is don't know. I am not convince at all.. so i ask them does that mean your 1 month ++ in the beginning can mean up to 6 months wait they said yes. I am very pissed and demanded to talk with the supervisor already. I question them why accept the booking when you could not give the phone out. Can't answer me and he put the blame on Maxis saying that Maxis is not giving the stock to them. So I said fine, the problem is Maxis and I shall bring this issue to them and he said no no we are responsible also somehow and bla bla. So I ask him, what can you do.. he said he can't do anything. Then I say i will just bring this issue to maxis to see what they can do and he also recommend me to do that.

im not here to argue. but read properlly 1st.When I when abd book they say a month abd when I call to check states. they then after that told me have to wait another 1 more month or 2. dont complain do what?? Do i want the iphone but i am not that in ur mind "desperate". I can wait for it to arive. But Service is lousy. And orange is a MEP. MEP is where they are representers of MAXIS.

(p.S It takes one to know one.I dont understand y are you here to argue?Im a peaceful person I dont like to argue.)

@selinix
One of the reason y i complain.

This post has been edited by Urban: Nov 5 2009, 11:08 PM

this is why i said, if they promised u something else, and then change their story, i stand corrected, u have the right to complain.

i admit, it is partially my mistake for not realizing that they told u to wait 1 month, as my case was 3 months, that was the time where contract bookers had only to wait a maximum of 30 days yet, so i assumed that if contract bookers now need to wait 45 days, prepaid bookers even longer.

i'm also a peaceful person, so i'm sorry if what i said offended you as i took your first reply against me as hostile and it provoked me.

anyway just a piece of advice, complain only to Orange, if you lodge too many on Maxis, they might just pull the plug off Orange and then no one else will be able to get prepaid for dunno how long.

cheers!

If you notice what we wrote before this... the supervisor himself also recommend us to made the complaint to Maxis so what's with the Maxis pulling off the prepaid and all.

Besides, in my honest opinion they HAVE to stop accepting it as it will be pointless to accept the booking when they don't know when the phone will arrive.

It is just like they accept the money and no stock request being send to Maxis? so whats the point of it?? Might as well wait till Maxis release the prepaid booking AKA "outright purchase" and only start accepting at that moment?

The more they accept it will just create more trouble and confusion. NOT AVAILABLE = NOT AVAILABLE no point booking on something which is NOT AVAILABLE. I hope that is clear enough

how long time wait??
last 3 weeks i went, need to wait 45-60days -.-
crazy...
then i went taman connaught MEP, only 2-4weeks...

she said to me 30 or 45 days.. wtf make me sad
all my dream shattered this sunday i have to travel to sabah for 3 weeks.. bye iphone

head to pavilion to grab ur phone now.
think they still have stock.

Well, if u must get iPhone urgently the why dun go to pavillion? That is wat I did bcos I am not a waiting person

but I already booked at taman sagar maxis center.. Is it ok to bring along my receipt to Pavilion maxis center?

Yes Feugo, head on there now!

aiyoh all this drama all because of one shop called Orange chillout le guys, you can all argue till the cows come home but unfortunately you're dependent on when Orange decides to give you your phone. From what i see, those who knew Maxis doesn't sell via prepaid, yet you went ahead knowing of such 'under table' transactions, well i guess the latin term "caveat emptor" - meaning 'let the buyer beware' applies to you. At the same time, yes Orange has misrepresented to customers and they should be taken to task and not be allowed to do conduct business in such a way which is contrary to their service agreement as an MEP of Maxis.

Lets not get all unnecessarily riled up here as this is not a Maxis/Orange quarreling forum. We are all here because we all share the same passion. So if you decided to take the risk of getting a prepaid from Orange even tho clearly prohibited by Maxis themselves, you are at the mercy of the now infamous Orange store

Unfortunately I too am at the mercy of Machines where I booked mine because even tho they are authorised to conduct all booking & buying with regards to the iPhone by Maxis, the deposit I paid at Machines is not applicable for collection at Pavilion. So yes, I guess a patience is a virtue we all have to bear with. We had waited till now to get the iPhone instead of in July if we were so desperate for it and without it our entire life thus far so I guess a few weeks wont kill anyone, and for that matter make this forum a healthy fun forum for all.

Just my 2 cents worth. Not being personal with anyone for the record. Thanks.

Pavillion really got ready stock for iphone 16gb and 32gb? Who can give me their contact number? I try call to comfirm...