this company should be banned and freezed their assets and give'em millions of fine...

hate this kind of company. Bad aftersales service..

It's true. Price diferrence not much. There'll be tons of XYZ fly by night companies there. I only buy from regular shops like CZONE, ALLIT etc even at PCFAIR...which is no point coz i can get the same price also during non-PC FAIR.

Good stuff no cheap. Cheap stuff, sure dodgy.

u shouldnt get from tis kind of co. at the 1st place. get frm hp instead !

i also duno at 1st, i tot jus a normal seller, so i go buy from it..
but now they replace 1 unit of Acer emachinces e725 to me instead of HP..

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Added on September 8, 2010, 1:10 pmParallel import product is not a big problem, just some company import IT product directly from oversea. You can still getting 1 year warranty as new (PI Product still consider NEW) from keypoint. Customer should understand what u pay what u get, PI product bcos Direct selling from Importor that's why cheaper than Local set as Local Set after import by Sole Distri in Malaysia (Toshiba = Tele Dynamic, Acer = Acer Sdn Bhd, etc) then just pass to Authorized Reseller or sub distri (Servex, Mlink, Ingram, etc) finally we still needed to buy from Dealer(lowyat, computer shop). The only thing u need to worry is PI product is only cover by that particular Self Import company, if this company no longer here service will consider Void. But this suppose to be the reason u should accepted if u wanna buy cheaper Laptop.

Hopes all consumer can understand that computer shop or lowyat not try to not give any discount to u, just nowadays Laptop profit is seriously too low. When u buy any new Laptop especially LOCAL SET mostly can offer to u is few accesories, don ever believe Laptop can discount up to RM100, that's no such thing... that's imposible can get up[ to RM20-RM30 for below RM2000 Laptop and Not possible discount more than RM50 for most of the brand and model for Below RM3000 Laptop.

Next Time shopping on PC Fair pls jus ask for free gift but not discount, even those Lawyat Reseller also not really profit a lot, believe me if u prefer "LOCAL SET".



This post has been edited by IT Advisor: Sep 8 2010, 01:10 PM

I agree but unfortunately most people think that there is something in this world called 'cheap and good'!
ugh now I am trying to look for a 'good' Ferrari car but the price must be 'cheap' like Perodua Kancil!

Not sure if TS is still looking at this thread.

The number that you have provided in the 1st post is actually my subline for several years and used by my girlfriend. My girl friend got a call this morning from a guy claiming to look for Eric, manager of this Keypoint Computer. She didn't know what to answer.

AFAIK, I'm the owner of this number for almost 4 years and I've never dealt with any computer company. Are you sure that you have posted the correct number?

Omgosh .

Anyway, back to topic, Keypoint still around, even second hard laptops also selling in PC Fair nowadays.

So it all comes back to at what price you are willing to pay and the also at what risk you have to take.

Even handphones have parallel import models too.

i agree with you,i don't buy from them

i also don't buy

one sen money ,one sen stuff

not funny man. go pm TS . ur privacy. ok back to da topic is it keypoint computer sdn bhd still do their job cheating people??

You are wrong. Buy from a well known reputable company. Even manufacturer are supporting them which sometime really offer a good deal.

Agreed.. i only go to pc fair to get door gift

Again my GF has received a call today looking for Eric. Anyone has any suggestion on what I should do?

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Added on June 3, 2011, 10:54 pmanother call received 5 minutes ago....

This post has been edited by mauinsons: Jun 3 2011, 10:54 PM

ERic is not working with Key point any more....

My friend bought a laptop from this crooked seller. He was not told it was a parallel import. After a few weeks the monitor started having problems. Sending to the company it did not do anything. He learnt later that this Keypoint people were crooks, well known in Penang and in computer circles and sending to another shop showed that Keypoint had changed the screen to a re-cond one, and also changed the processor to a slower one as well. This is how they make their dirty profit.
Certainly better to buy from the original agent as you will get the real warranty and genuine new parts.
Just in time, I was careful to buy my laptop recently from the main importer.
Complaining to the Consumer Affairs is a virtual waste of time. They just another chance to make some "commissions" that all. They never take any action.

thank god my asus laptop works fine until now. bought from keypoint at penang pcfair 3 years ago. no hardware no software problem and still works fine today.

maybe im a lucky few.

I too am damn frustrated talking wid them over the phone. Their fav excuse ... Hv to check with boss first... And the boss is always not around. I feel like going to Penang n punch the Looi fella on the face.