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 Don't Buy From Keypoint Computer Sdn Bhd., Parallel Import

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ikah
post Dec 23 2009, 10:54 AM

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From: Ipoh, Pahang, KL


Recently keypoint being sue & compounded amout to RM 430,000 due to illegal software being installed...

Although they selling USA unit, but doesnt not mean they cheating consumers... This is arm length transaction.. Moreover their selling price much cheaper... and provide after sales service.

Any problem with unit may get back from shop, they will handle warranty & technical checking for those consumer..

Yes! right, USA will bring larger profit margin... Those laptop selling by this company will sole responsible for troubleshooting...

This mean nothing related to those manufacture in malaysia.. etc HP, ACER, ASUS...

Please do not pin point this company..


ikah
post Dec 23 2009, 08:18 PM

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QUOTE(n305er @ Dec 23 2009, 04:08 PM)
Not only refurbished, Faulty OEM that almost can work they also will sell.
Also, not only notebooks. Desktop also same.
Join the queue. I think probably got a lot of people lining up to sue already.
Sure. Their business extend till Indonesia. Big boss 1 merc, and his 2 sons also 1 merc each.
Any units also can be bought in Malaysia via online. no need cheaters like keypoint.


Added on December 23, 2009, 3:10 pm
Also, yes, they are CHEATING consumers.

They installed Celeron Processors in their systems and flashed the BIOS to show P4 before.
It's not in a sense misleading but pure cheating.
*
Using celeron flash to P4.. blink.gif ... but this is rarely case happen to key point...

If consumers facing problem with incompatible hardware, he/she can refer back to shop.. i believe they will exchange new unit to buyer...

moreover nowdays they facing alot of court case, they wont do such of this silly mistake to boost up sales & damaged their reputation even worst..






ikah
post Dec 24 2009, 01:28 PM

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QUOTE(n305er @ Dec 24 2009, 11:33 AM)
Nope they never learn. Actually, it's they HAVE already learnt from their lesson. They have learnt that by by having a good law firm backing them, even Consumer Associations can do nothing to them. They are willing to drag your case for months before you actually get anything or even nothing.

And I'm not talking in terms as an outsider or unsatisfied customer.
I'm talking as someone who has actually worked in there before.
*
Yes agreed what you said? they never learnt from lesson... and only learnt how to backing them..

during my time with this com, i'am facing alot of court case... are u working in IT industy...



ikah
post Mar 14 2010, 12:00 PM

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QUOTE(tanhks @ Feb 25 2010, 07:03 PM)
I bought a 17" Toshiba from Keypoint 4 years ago. It is was new set.
I am very happy with my Toshiba, the cost is a lot cheaper compare to most other similar spec. laptop.

Althought it is an American set, and the Toshiba service centre Malaysia can't provide support to my Toshiba.
But i am able to get it repair in Lowyat when it has problem and i can bought new batteries online from ebay seller.

Unfortunatelly, it got stolen while i was staying in a Hotel few weeks ago.
I shouldn't leave it in the Hotel room when going out.
I should bring the laptop with me or lock it inside safe box.
(but it is very heavy, lazzy to carry it all the time when shopping in shopping mall)
(not sure the safe box is big enough or not)
an expensive lesson for me.  cry.gif
*
Basically this shop prefer to import those refurbish unit.. which mean outlook is new, but hardware such as board is used or being repair...

hmm! it sad to listen than your laptop missing in hotel.. it is those bell boy or housekeeping staff taken...
ikah
post Jul 1 2011, 09:48 AM

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ERic is not working with Key point any more....
ikah
post Apr 7 2012, 12:32 PM

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buying item just depend on luck... if that item bought without problem, they will said good.. if bought with problem, sure alot complain this and that... do not judge on company reputation.

if you want reputation, direct buy from recommend reseller.

Keypoint selling their products without forcing buyer to buy it...
it arm length transaction, as i buy 15 sets of laptop from this company, so far there is no problem with me and they can provide good quality of service for me...in some occasion they direct exchanged 1 unit to me on the spot..

If future any buyer facing warranty with keypoint, Please free to contact below number

1) ipoh area - 012-5383111 (kelvin)
2) Penang - 012-5115156 (Yvonne) Lady boss of keypoint



 

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