Hello all.. this is third time i complain someone within 1month...

I want to ask all... if the item lost on the shipment, how ya?

the story goes like this, someone offer me 5610 xm with posting through pm... he said he from nilai, so i guess i could buy 5610 xm n sell to my fren later... on 040809, i have bank in the money n waited for the phone... after i check the Airway Bill No, this shipment was only sent out on 050809, so the next day 060809, i recev the parcel...

i got shocked when i opened the parcel, there is only the earphone, there is no nokia 5610 xm inside that parcel.. so i complain to the seller that i did not recev any phone, just got the earphone...

when dealing with this forummer, he never said that i should be bear if anything happen to the postage, in case of anything lost or faulty.. so i agree to ask him to post the item to me... he said "dun worry la bro. u'll be satisfied i done a lot of trading before. the phone is good and it'll reach to u definitely

so now what ya?

he said he will complain to skynet.. is there any possibility to get refund from skynet? but skynet said, if sender didnt declare the item is handphone when posting, skynet will not refund anything, (because the seller declare as photo album which cost around rm20) so how???

help2...

can i ask for refund from the seller? (but the seller said he will not refund the money back)...
can i get refund from skynet?? ( but skynet said they will not responsible for any item lost, but if declare as phone when posting,might get refund)

how ya??

This post has been edited by k_eyezax: Aug 8 2009, 01:58 PM

the funny thing is...
you still have item in the box..
was the box open?if yes..then is stolen.
if no..then the dealer con you

Who's the seller?

If the seller declare as photo album, then Skynet don't have right to pay the phone price. He should responsible for the lost even in term and conditions he said he not responsible for any lost. That would be seller fault for not so honest when declare the item he post to Skynet.

And you bought the phone not photo album. If you bought the photo album and lost, then T&C can be applied.

You better discuss with seller. Better to let everybody know who is he and what the discussion being made thru PM.

I suspect of con case.

Seller shud not lied about the parcel package.
Anytin that went wrong during shipment will be beared by courier.
Provided you declared it.

Since i dont know why your seller didnt declare it properly,
YOU the buyer have the right to claim a refund from seller.

It is indeed his responsibility to declare the item.
Since it is "lost" , courier hv to bertanggungjawab.
But since item is declared wrongly, seller pulak bertanggungjawab.

There is no wrong to declare parcel package as handphone.

when i recev the envelope( the parcel), the seal area is easy to open up.. u dun have to take scissors to cut the envelope, just pull abit the seal n it open d...
haih..

The seller is ---->avengers88
The seller declare as photo album, because he said before this he also didnt declare as electronic item when posting to other buyer... haih... wait till i show u the discussion through pm...

But i already ask him to refund my money, he said he will not refund.. he will complain to skynet n wait till they refund the money.. so how ya..?

it is very obvious tat the seller might be "trying" to con u ...might be only ..juz my assumption... i din accuse he / she ..

check the weight of the package ....if there is a phone , it will heavy a bit ....

This is the collection of my PM with Avengers88

1.


2.


3. ------> In the my 2nd reply, i type wrong, it should be U promise not I promise


4.

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Added on August 8, 2009, 11:28 pmi check the package d... on the airway bill, the weight is 100gram... but i checked d on the net, the phone at least 111gram...

This post has been edited by k_eyezax: Aug 8 2009, 11:28 PM

There's smthg definitely fishy here.. True indeed, an empty box with earphone is less than 100g, but with a phone in it, i doubt it will be light. I suggest u pm seller to explain for himself. From my assumtion, seller might be conning you. I might be wrong, though. Still, seller, you have alot of explaining to do.

TS,

The weight of the parcel thingy is your strong proof.. the seller dont even respond on that. OR the other possibility is the ROSWELL grocery shop or Skynet Nilai/Salak Tinggi has steal the phone.

Yes, i once try to send the handphone thru Skynet Salak Tinggi (very near to Nilai) and the staff said there will not accept handphone. So, i declare the phone as SIGNAL LAMP and i have declare these to the buyer as well so that if anything happen, i will not be responsible as she the one who ask me yo post via SkyNet.

The truth is, once seller declare that as anything else other then Handphone, then neither ROSWELL nor Skynet will take the responsibility. It should be Seller responsible at all. But, still its will be hard fact to be accept by seller IF he did send the handphone.

Pity to both of u. Hope u guys can settle it.

I dont know what to say... i pm the seller d... waiting for him to reply in this thread.. i just curious that the parcel is less than 100gram... haih... is it possoble to be less than 100 gram for that 5610 xm phone?? anyone have experience in packaging care to explain?

This post has been edited by k_eyezax: Aug 9 2009, 09:13 AM

normally a phone weight 100g or more.Now its strange tat only 100g only for the whole package sent.
should be 200g or more no?

That why... phone always 100gram above... but now, i dont know whether the seller con me or the Roswell person take the phone... because the phone was sent to the Roswell on 040809, but the seller sent after 2pm, so the parcel will be sent to skynet nilai on 050809 (u can see here on SKYNET TRACKING) so now, the parcel is one day at Roswell shop, but as all know, the shop will never open the parcel, unless that person really2 want to steal that item inside the parcel...

This is the pic of the parcel document....


This post has been edited by k_eyezax: Aug 9 2009, 11:25 AM

That already shows that the item has been opened during delivery period.

i know... whether the parcel is open by the roswell person or the seller... the seller said the envelope is new n bought before sent the parcel.. the question is.. the seal is really easy to open n got sum hair on the seal.. if the envelope is new, how come there is a hair on the seal.. ??let see the pic here...

The seller must clarify how he pack the parcel and inform you. If the way the seller pack is different way than what you receive means that the postman have open up the parcel.

The seller have to pack their parcel properly and not easily being opened up unnoticed as well. Just merely glue or using the provided stock double tape wont secure any of the items inside the envelope. Have to staple and re-tape the whole parcel to ensure the parcel is well packed.

Like this you also cannot blame the postman as you have no prove. And if just sealed like as the picture in the envelope, the item might just fall out of it because nothing to double secure the parcel within the envelope.

dude where is his thread regarding the sale of the phone?

Only dump seller will use ENVELOPE to sent the phone even phone inside the box. That kind of envelope is only for documents and can be easily open for inspection purpose by the right parties. The 'gam' is mean for resealable purpose.

Why he not using box only and seal it. Everything inside a box hard to determine what it is. Cannot 'picit-picit' the box.

Hair can be use for DNA test... keep the hair...

THIS IS SELLER FAULT FOR USING ENVELOPE TO SENT PHONE AND NOT DECLARE CORRECTLY.

This post has been edited by nordingh: Aug 9 2009, 01:01 PM

sorry to hear that bro..

next time buy from me la.. i have a lot of phones that u are looking for

lu punya rep tarak tolong TS kawan.


Electronic packaging shud indeed be fully SEALED.
Double layer.

NOT any openly sideline ways.


Takan wan send 1 hp put into such envelope rite ?

Did seller in a hurry to send out ur item ?
Or did he takes few days to send ?

the next things u hv to do is

bring the envelope + handsfree and find any 5610 and weight it.

IF the weight is indeed higher than skynet declare 100gram ? , then confirm is CON case.

he didnt open a thread for the phone.. he just pm me ...as u can see in my pm discussion..


who wanna do dna test for it? anyone can do free dna test? ihihi... i already suspect a con case here... shit''

hih..ya meh? i already pm u... but no reply.. hihi.. u bz selling other used phone..hihi


he send in abit hurry, coz i ask him so, i ask him to post on 040809 before the skynet take the item, but he send to Roswell after 2pm, so the parcel will only be collected on tomorrow (050809)...


ya right... y i did not think of that... but where can i 5610 xm for weight test... hmmm, but did skynet really confirm that they weighted the parcel ? because i heard, if the parcel feel so light, they didnt care to weight it, just put any small amount of weight... haihhh... how ya??

This post has been edited by k_eyezax: Aug 9 2009, 02:48 PM

jz go ahead and look for any 5610 to weight.
then solve the prob.

u jz cant assume they dont weigh the parcel bro.

did u pm avenger to reply here?

http://www.nokia.com.my/find-products/all-.../specifications

the weight totaly show 110gram for the phone >.> if box+ package all sure around 200gram edy

the seller should've double the packing and use alot of tape to seal the box instead bubble envelope
its definately seller fault.

Stupid that seller used envelope to send a handphone, in fact he also didn't double seal the mouth of the envelope.

Sengaja punya... ??

so it does look like kena open b4

pity with the buyer... from what i read and look (packaging) the con case is strong here.. and what with the stupid packaging..

Hi , sorry i took sometime to reply . Wasnt able to get online yesterday . Fyi , i have sent many items through the method i have used
and i don't seem to get any complains from people. As you can see , i ensured that the phone was fully protected even when it is crushed with
a bubble wrapping envelope that has extra strong seal and i put the phone into another box which is hard enough to protect the phone itself .

I could just return u the RM350 as that is the price of the phone including postage . But as you guys can see , the one being con might be me
itself . I never said tht postage responsibility is bore by the buyer because i believe that the buyer should know the terms and condition .
All i wanted was a nice trade and business . I have no intention of scamming nor making a trouble out of this . I have gone through the same
amount of trouble to ensure where did the phone go . First , i did not declare it as photo album . I said it was a present . Which definitely could be
a phone , for particular reasons i did not want to let the shop i posted the item was phone which is a Grocery Shop that provides skynet services
because it might get lost in there too. PS : i never had problems again and again as i had sent items that method so many time.

And bout my packaging again , it is sealed extremely tight u need to tear it to open . But as it seems , the envelope has been opened so easily
and even has a strand of hair there . And about the weight , the shop doesnt provide any weighting scale on the item , they just take it , give me the receipt and it's ready for postage . How the weight became 100 gm , it depends on the person in skynet nilai to take the weight which i definitely
am not that to see .

If i want to make this a con , i would have use much better ways instead of using my own account of lowyat and my own bank account to con la bro.
Postage responsibility is really yours and if it is my fault that the item went missing then i would give u a refund out of my own pocket money
but in a way , you could be the one conning me too .

If you still don't trust me , then i am asking you to make a police report or just come and see me as that is what u said on sms. You want
me to return you RM 200 , i really cant , it would just prove me that i was conning you anyway , so we should get this thing straight and hit
the fact .

If you got any problem please do call me straight , i'm willing to talk to you anytime ( except when i'm having exams ) to settle this problem ok .

Sorry that the trade wasnt successful and isnt what we expected to happen.

i was lucky last time this seller also offer 5610 through pm...but i just make donno...hope u can settle fast..sorry to hear that..

This post has been edited by abc46: Aug 9 2009, 08:41 PM

No offend abc , but the statement u posted is as if i conned him . Which by all means , i did not con him .

do you already report to skynet... ??

A senior member in LYN...hmm
i think you have to wait for his respond first..
this case cannot guarentee is his fault le.

ok sorry misunderstan but what i mean 3 times that his pass

Sometime when i go to poslaju at ym area, they just simply take the item and weight it by themselves, for those below 500g one, sometime i see them write 320G over there, just saja saja only because the cost will be rm6.20

wish the weighting will be more transparent to customers.

Are u sure they dont weigh properly ?

As i know, i posted SIMPACK which is just a few grams,
they did weighed it.

But that was postlaju.

they use electronic balance to weight..
no matter how light or how large is the mass..well but there's a certain limit though

Weird, normally i send out stuff using courier services they do allow us to see the weight. Nationwide, Poslaju, AirPak. all i use they allow us to see the weight on the weighting machine. It's actually our right to know the weight and how much we are going to pay for their services.

TS,go meet the seller ask him to bring the lady that want him to sell the phone too..

it seems easy to eye.. but still it is an option.. this case is complicated now.. even if the seller speaking the truth, the victim is still TS. sorry to hear all this TS, and i pray that this case can be settle.

Many courier services won't give compensation for electronic devices actually. As they already recommend to buy insurance for your electronic item and they also recommend not to send electronic devices.

No need to be that mah fan la


I didn't see any of this terms & conditions in postage and courier services
Is just that,there's a certain limit of how much weight that they're only capable to send that item at maximum.
and most importantly...the sender will have a piece of paper,like a receipt that proves he/she did send the item.
so...TS got ask from him?

This post has been edited by Osphotic: Aug 10 2009, 03:42 PM

i send items via skynet b4.

1st: i bring the items like 105g PCI Card, they declare as 100g also.

2nd: Seller should not send using envelope, if you would want to save cost and having a satisfied transaction, should use box instead of envelope.

3rd: Seller sometimes should responsible regarding the packaging.

best solution : make it both parties having loss, 350 + postage / 2 = rm180.

That would encourage seller using the same trick again and again... he still getting the money for nothing.

clearly shows that seller is conman =)
phone weight should be 111g, that only phone rite? how about the earphone? bubble paper bag? total should be 150g rite?
i dont think that skynet will put 100g while they can charge it for 150g, they can earn double rite?
seller is conning =)

maybe the phone was lost before reach the office to take the weight.
There are many possibility.

But from the picture, the packing is really too SIMPLE already.

yeah... if he speaking the truth, im still the victim here, i think the seller should provide me a full refund to me... because, he is the seller, and im the buyer, and he did give a personal warranty for that phone for one week...haih.. how yaa?

Both parties lost? why should i lost something that i didnt get? he did sell the item for the lady(if he speaking the truth), he did get some commission i think, n then the item i didnt recev at all, then i have to loss another rm180?? but now if he really can provide me some refund i can accept d ( but if he provide me full refund, it will b great ), because i believe in this case, god want to show me something.. in Islam, we all said "takda rezeki"


yeah.. that true also.. we didnt know if the seller wanna con me, if he giving a half refund, obviously he get free money from that deal...and do we need this kinda person in this LYN??i dun think so..


really? is it 100gram price is different compare to 150gram? i thought below 500gram is same price.. can someone confirm this? because before this i always use poslaju and nationwide express, i notice that the price is same below 500gram... can someone reply n confirm this matter?if this true, seller(avengers88) should refund me full 100%.. am i rite? since avengers88 is senior member here..so,he should show some nice attitude here

P/S: my case on celcom_for sale @ Teo Woan Ching still not settle yet... and this happen to me.. haih.. two case in a row..damn!


This post has been edited by k_eyezax: Aug 10 2009, 10:45 PM

From what i know all courier services charge normally by 1KG basis la.. 1KG rm 10 or around the price like tat. 500G is RM6/8 i think..

The seller said the seal need to be tear up then u can get the item inside.. but i believe that the seal is just a simple double sided tape.. which is the normal white double sided tape... and got hair on it?? wth?? the seal can easily open, u dun need to tear, just pull abit only...

i think, i should go to the shop that he bought the envelope, buy a new one n try to seal the envelope, if the envelope cannot be easily open, meaning the seller con me rite?? am i rite??

No matter what, the seal envelope glue cannot last long. It will just easily dried up in a couple of hours and wont stick anymore. So that's why its to advise to double secure the parcel before sending out.

really? i think no.. usually seal on envelope is not easily open, if got dust or hair dat can be easily open..

not allow to post eletronic items??
but as far i've known those credit cards redemtion they are sending eletronic items by courier services...
if i'm not mistaken, i remember i received once or twice from those....
i wonder how they can send if it's not allowed...and i do believe they declared the item...
perhaps u can try to call the courier company n ask them about the procedure of posting eletronic devices...
e.g. how to declare? how much insurance to pay? After u got all this details, u will have ur points to argue later...

if send electronic item through courier must declare n insured insurance for that item...

i dont think it is a good idea.. dont need to cash out even more money for unsure thing.. as u claim before.. its not your REZEKI. accept that and try to get the half refund from seller. its better then nothing.

from what i see here
seller will not giving refund

the seller at most will negotiate with courier company for insurance.

on top of that, did he bought insurance?

And seriously, i doensnt want to say who conning.

But seller really irresponsible by sending phone via envelope.

you saw those pm though, how about wait till courier company reply then you guys talk?

This post has been edited by guardioo: Aug 11 2009, 05:02 AM

Ok, let me be more specific here , later everyone get the wrong idea.. Sending electronic product for personal sender without buying insurance is not recommended.

and normally when you send electronic items, i believe not many of you dare to write, handphone/PSP/PS3/XBOX360 right, so the postman wont be opening and stealing the stuff. This is 1 point which the courier service will take out and say to you "Why do you lie about the details of the packaging inside?"

and let me added more specific here too

Electronic items by credit card redemption mainly the bank have contract with courier services.

im not sure insurance for rm350 is how much.

but when i send my nintendo wii declare at rm900 to Derrick Poh using pos laju, insurance itself cause me rm32.60.

and yea, courier services wont pay you any single cents if you declare as present ( as they dont recommend present sent via envelope ) only documents and really small tiny thing besides handphone or may a box of name card send via envelope.

Well, a lesson to all seller, always send via Box for valuable items.

if not declare as the item inside the package...for god sake wrap it more secure.
I dun think it will go dissapear tat easily.

but last time I received my 4870x2 via poslaju in naked 4870x2 box.
just same tape secure the opening....lucky no go missing.

It is better to be transparent.

TS and seller shud discuss here instead of PM.

No one would put the nearest unit to be measured. They using the digital weighing scale, it will show exact value, why bothered putting 100gm when they can put the exact value? Damn bad luck man on you dude.

This post has been edited by a13solut3: Aug 11 2009, 02:17 PM

haihhh... seller said he got exam paper until today... so i let him decide when is he going to report the complain to skynet... i dont know, like u guys said, skynet will not bother to entertain our report on lost item if we dun buy insurance for that electronic item rite... so for what the seller complain?? so guy.. give me some solution here...

im going to test the weight of the envelope+earphone+small box today... if the weight more that 100gram above.. meaning seller con me rite?
-------------------------------------------------------------------------------------------------------------------------------------------
i just called skynet nilai, i already ask the Person in Charge who handle this case, the weight is exactly 100gram, the driver name HAMDAN weighted the envelope n the parcel is 100gram only...damn!! this mean that skynet nilai is out of the list... only left avengers88r n Roswell Shop..

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Added on August 11, 2009, 4:28 pm-------------------------------------------------------------------------------------------------------------------------------------------

i just go to courier service just now to borrow their scale... and i found out the envelope + earphone + small box inside the envelope = 45gram only... see this pic below... in the internet, 5610xm is 111gram... n jsut now also i try to put my 5800 xm which the weight is around 109 gram, after i put the 5800 xm + envelope + earphone + small box = around 155gram... so now how??



This post has been edited by k_eyezax: Aug 11 2009, 05:30 PM

Strong proof you have there TS...

who is wrong here? skynet nilai ? or avengers88? or Roswell Shop??

This post has been edited by k_eyezax: Aug 11 2009, 06:59 PM

Hi , Sorry i took sometime i was having exams . Now , i'm gonna say this like a million times . I did not con the buyer .
I did all i could and i sent that item . The fee for postage is always RM9.50 . They do not check weight in the shop , they will just take
your parcel and charge you accordingly.

Regarding the weights , i have no idea why or how it became 100g . It does not explain where did the phone go . Dear buyer , if you keep
insisting of a full refund , i am really sorry that that would definitely be impossible. And , i do not get any commission from the sales for
that lady is my friend. Believe it or not , it is up to you . You want heavy proof , then prove it properly , but for now , with all my heart i'm telling u
that insisting for a refund is rather impossible so is finding for the solution of where the phone went . It could be me conning the buyer , ROSWELL
taking the phone , skynet taking the phone , person that weigh the parcel taking the phone , person that send the package taking the phone ,
or as well as buyer took the phone. Too many predicaments , no exact solution.

K_eyezax ,
I know this is difficult losing your money like that. And i also know u are finding ur bestest way to get it back. But you should know me and you
are in the situation too. If you don't trust me , I don't see why i should trust you too. Now i'm finishing the report for this. Do you really want to
go on with the report ? Or you would rather keep insisting me to refund you the credits you have lost ? I spoke to you on the phone , I replied
your text msges , believe it or not i really would love to return you the money because i know you've paid and worked hard for it . But , i am
too a trader . I have my lost too getting items that are faulty but there is nothing i could do and no one to be blamed . You and I , we are trustworthy
and religious man . We believe in our own religion and that if this is God's will then we shall accept our faith . I don't want to go quarreling about
the rights we have here but to just accept our faith .

However ; if this is not agreeable we still have to get back to our position and fight for the rights , if electronic device are used to measure the weight ,
and if what written in the receipt is true , then it should show as 0.1 Kg but it is only 0.045 Kg which is really lacking of something . We cant really figure
who is wrong right here. But believe it , i believe my buyer K_eyezax that he did not cheat me , and i would want the buyer to believe me
that i did not cheat him too . Therefore the possibilities lie on skynet or Roswell . But i'm gonna ask this again , so what if it is their wrong ?
What can we possibly do to help or identify the real culprit behind this case ?

A business is a business , when it is lost we try again , When it succeeds we strive for more . I hope for the best and i'm sorry for the trouble caused.

dont talk cock here ...

dont use religions to avoid ur responsibility ... its 0.045kg becoz it did not include phone .after adding in a phone woul be more than 100grm of coz ..

Bro.. u are so good in your honest words..

U asking TS to accept his faith, but his faith and your faith is different now.. U lost 0, he lost 1. Do u think its fair? I believe a half refund will be fair for both since no one can be proof wrong..

Well certainly you have no idea how to do business. If you are doing business selling something to your customer and your customer does not receive what was promised, it is your fault. You will have to make up for it. In business, sometime you will have to made a loss to make your customer happy. Why? Good relationship and hopefully more business coming your way. I believe you might have problem selling your stuff now with tarnished reputation.

Ps: I hope you are not taking exam in commerce and business.

i jz went to post office and post my hp.

they DID WEIGHED the box.

This is a normal routine that they do when using postlaju.

Actually

What and who is ROSWELL ?

haih.. this is gonna be a long long case..
since the seller is not going to pay any single cents and the buyer insist of getting back the money..
story will goes on and on, buyer wont get anything.. rm350 is consider a total lost.. haih!
what a world..

TS called me and say ' he believes in God and he did not lie to me as in he really did not find the phone in the parcel ' . And i believe him .
What is with talking cocks here right now then ? Look , it was stated as 100 gram in the receipt . So where would the 0.055 kg went to ?
So you are insinuating me conning him ?

I lost 0 . Yes , i would lost 0 if i was conning him. But mind you , i did send the phone and howsoever he did not receive it. Giving half refund would
just show that i did con him which i did not . Therefore , i would not consider giving a refund at all. Howsoever ; this might be discussed between
me and the seller .

Postage responsibility supposed to be bore by buyer. I am absolutely upset that this is not successful too. And so you think i should refund RM350
to the buyer now ? It is my fault that i sent by the shop i use to sent all my items which never failed once too ? I believe i would have problem
selling stuff if customers do not trust the seller . If they would want my product and believe in my services , they would still go through sales with me. Thank you for your consideration. I am too wanting to have a good relationship with my customers that is why i am still talking and doing work
for the TS . Don't you think so ?

Ps: Your sarcasm is greatly appreciated but i'm an excellence student in both mechatronics engineering, network and mobile computing .
So yeah , i did not take commerce and business so maybe i suck at it why don't u teach me smarty pants ?

Roswell is a grocery shop that provides skynet service . Skynet will come and pick items from them at 2 PM everyday. They only take parcel
and they don't weigh them unless maybe it is too heavy but they dont normally weigh them . I've sent rams , pendrives , phones through their
service and everything was fine up till now.

Yes, it is considered a lost . But we are still trying to get things done hoping that skynet would provide us something good which i am still
waiting for the respond of TS .

I think the buyer should go ahead and do the police report and let the police investigate. You should point out the weight discrepancy to the police.

It is a bit harsh to disclaim all responsibility to the buyer as the onus of proof is on you to show evidence that you had in fact sent the item.

I don't know whether you guys have notice that this is not the first case to blame the courier company for missing phones. I don't want people to take the opportunity to use this grey area to disclaim liability. There may be dishonest people in the forum who may use this to cheat.

Perhaps any lawyer could help us in explaining whether the responsibility remains with the seller until the goods reaches the buyer?

So, do u suggest that TS is the truly conman? U didnt get what i mean here.. we assume both of u not a conman. u urself admit TS is not a conman.. so, is it fair? u should have lost 0.5 and TS 0.5. Thats the way. Customer is always right. Ur mistake is u didnt ask the Roswell person to weighing the item (assuming all items that u have been send using their services going fine with it).. U r the one who should take the responsibility.

Tbh, i personally take u as the guilty side.. U must understand, even u didnt con ppl, its ur mistake.. thats the point.. could u ever think how if u in TS shoe? u pay money, but u didnt get anything.. U keep saying u will work out with Skynet to solve the problem, but the fact is there will not even entertain u because they already make it clear regarding not accepting handphone..

U admit that u declare the item as a 'present'.. not a handphone..

Your mistake :

1) Didnt make sure that Roswell stuff weighing the item and show u
2) Didnt pack the item in more secure way (who on earth sending a handphone just using an envelope)
3) Declare the phone as a present (save urself not paying extra for insurance)

TS Mistake :

-None-

ya lar... so now it ur responsibility for :

1. not declaring the item as electronic device... as ur fault n for me to responsibility to lost the money?? because if u declare the item as electronic device, then we can fight with the skynet for losing the phone n use the insurance to cover the lost.. but now, nothing u can do as complaining will only go into their customer service, but they will not refund anything..

2. using normal envelope to wrap the phone is quite cheappo way to send item safely to buyer.. if u said the envelope have bubble wrapping, i dun think the bubble tough enough to hold the pressure of pressing or fall... the seal was not good enough to seal the envelope, why dun u use ur own plastic beg to wrap wrap around the envelope?

3. selling the phone to me.. as a senior member, i think u should show some responsibility on the case happen here... if the phone was not recev to me as buyer, u should be responsible on what happen... i think if i on this situation, i will provide a full refund, because as a trader, i will not let people blacklist me n i will responsible for what happen...

let think some simple information... avengers88 as a seller, selling 5610 xm to k_eyezax, k_eyezax agreed to buy the item for rm350 including posting, which seller didnt declare as electronic item when posting using skynet n avengers88 never state posting risk will be bear by buyer (which avengers88 told us that buyer will responsible for itself without noticing) is that fair?? how come im alone to accept ur mistake n money lost? u n ur lady fren can freely don bother to think about my losses?

some more u said the phone will be definitely reach to me... so now the phone didnt reach to me at all... how can u explain that to me n to other forummer ?

so now, i think u should provide me a full refund of the phone... and if skynet give us a refund, u take it.. i dun want it... how that sound? u as the seller should be responsible for the dealing process, not me as ur customer to take n accept ur mistake.. am i right?

the picture above clearly show that the item not even reach 100gram for envelope + earphone + small box...
i believe that the person who scale the parcel will never change the weight, no reason for him to change the weight.. right?? i n already called skynet nilai, that they exactly scale the parcel n wrote the amount without changing the amount... the amount of the parcel should be around 150-160 gram.... 45gram (envelope+earphone+small box), 111gram for 5610 xm phone... it alot different between 100gram and 160gram... let say if the person want to change the amount, may be from 106gram---->100gram... not 160gram--->100gram.. once again, am i right??

so now avengers88, give some answer, dun have to push around...

solution no 1: refund me a full amount... because i got 2 good reason for it
solution no 2: refund me a rm200 because u r not a good seller, not responsible type.. let buyer loss...

do i make my self clear?

This post has been edited by k_eyezax: Aug 12 2009, 02:02 AM

juz straight away make a report at bukit aman . the seller didnt prove that why the phone package is less than 100grms , and he keep on pushing the responsibility.

the phone itself alredi more than 100++grm . wole package definitely more than 150++grms .. why it only 100+grm if it is included phone ? pls explain....

did seller see with his/her own eyes that skynet weighted it at 100grms ?

can i second this??

but truly madly deeply sincere here.. i would accept if u can refund me rm200... i accept my loss.. which is my loss is a gain for u, n for me to learn... nowadays really bad economy, im just trying to make some living, but people keep on taking advantage on me... maybe my mistake to let other take advantage on me...

so can me move on? avengers88.. pm me.. since u have finish ur exam... i respect u, i give u time for study n let u concentrate on ur study.. now hope u can respect me back by settle this out...

hi, this is a stalemate it seems, unless...

a police report is made, at least that would pressure the courier people, right?

just do it

that y u have to provide n maintain good service n good relationship with customer.. once u be treated well, ull be remember always n customer will recommend u to others... am i rite?

Bear in mind this dispute is between TS and seller. What ever agreements between seller and his friend is nothing to do with TS.

So, to seller, don't keep mentioning that just helping friend here. You must help yourself to get out from this dispute. We all here try to help both of you to settle down this case.

If this case if goes to police, do you think your friend will help you. She already happy with the money she already receive.

Ok. Smarty pant say that this is not sarcasm, just words of advise. Who cares how well you do in class, it will only help you to step into the society. However, to succeed in society, you will need to learn from experience, learn from others. It is not something you learn in class.

I have a double degree and a master degree in engineering. So what? I was just an average student, but now in a higher position and earn more than my top class students. You might work for me next time. Excellent student does not equal to success in society.

Smarty pant also say accept Apis_LuaLua's post below.

BTW you should pay the money back because the contract is between TS and you. While the 'mysteriously' disappearance of the hp is a problem between you and Skynet. If Skynet admit it is their fault, then they will refund the money to you because the contract is between you and Skynet. I believe they do not deal with TS because they say they did not pickup anything from you (correct me if I am wrong). If no, then just accept your loss and carry on with your life.

dude,

no offense but i think in this situation its clearly your fault.

First, As a seller yourself you are the one who responsible for the packaging of the item , proper packaging will avoid item open by third party and avoid stolen case. NO DOUBT ITS YOUR FAULT


Second, As a seller yourself you are the one who responsible to send the item, since its clearly stating that 100g on the envelope itself , please refer to the statement you make above, you have no idea why or how it become 100g, lets make this assumption, i deliver your RM100K cash weight 1000gram to a place, when i arrive it just left 500gram cash, can i just say , "sorry i don't know why it become 500gram Cash right?"

as a seller you must check whether they weight the item properly when u take the receipt from Skynet.but sadly u didn't


Third, u didn't declare it properly according to procedure, its clearly your mistake again.

Forth, buyer reserve the rights to make his police report and he can make his complaint to Consumer Court to solve this issue, procedure is simple, just fill in an online form and attach the police report, then just need to wait until the court call you guys to settle it, by using that way i can assure you that u will have a lifetime bad record and a court case. its just not worth it , Rm360 for a court case and bad record right?


to TS, i shall provide you guideline how to make your report etc, and official link to make your complaint .

no offense to anyone as im an online seller for more than 10 years , this is just my 20 cents, experiences wont lie

Good advise from 6batang.

avengers88,seller can give whatever reason to support his dilemma.
but he must be responsible 100% until buyer get his item


k_eyezax didn't get his item(fullstop) so avengers88 have to be 100% responsible.

Simple as that.

wah!! jplau, higher management can surf lyn during office hours!! hire me please!

This so complicated,

But if like this future seller wont deliver items if courier lost the items and seller need to bear the cost.

But this case is, Seller you had to pay buyer though, not saying you con, but fact is the packaging is way too easy to tear off.

incase you have handphone with the box, you just wrap it with A4 or A3 Paper and use maskin tape seal it off, that ensure it wouldnt let ppl tear off and check what inside.

I believe you should check with all Handphone seller in LYN, none of them send hp via envelope.

Yes, we know its a hard earn money, but both side also earn money with our own blood!own energy!

Regarding Roswell / Skynet issues,

there is some point you should taken when deliver items:

I went to Petronas deliver items b4 but its for Fedex, same like what Roswell did for Skynet.
They show me weight it measure.

I believe you (or you may did) didnt read much instruction how to deliver a parcel or document via courier services.

By DHL
Electrical/electronic equipment
The manufacturer's packaging is often designed for marketing purposes and may not be appropriate to use for shipping. Use additional packaging according to the size, weight and fragility of the product.
Always use strong cardboard boxes, allowing sufficient cushioning material all around the items.
Anti-static packaging products are available in the market, to prevent damage to electronic parts.

For more information:
http://www.dhl.com.my/publish/my/en/inform...h.html#aPar0010
http://www.ups.com/content/us/en/resources...guidelines.html
http://www.pos.com.my/V1/main2.asp?C=/V1/p...hive/dhl_BI.htm

Envelope = documents
Box = electronic devices

Seller put the phone in the envelope. < without box

Even kids go picit picit oso know it is handphone la.

So whose fault here ?

after reading all the comments above.
Well sorry to say but i think seller at fault.

it's quite suspicious for the item to only weight 100g with a phone inside.
or is it seller can get "special price" sending at Roswell?that i dunno.

for the envelope part...also unbearable.
Last time even got seller sent me the processor using just a plastic bag.
Luckily it didnt went missing or faulty.

Dun want to mention his nickname la....but seller like this is very irresponsible.

he shouldn't even pass it to 3rd party as he is not really the big-type business. should have gone weight that item himself and see it send out personally.

I always use poslaju and sometimes skynet if i want to ship an expensive item..
and based on my experience, every single item the skynet clerks will round up the weight figure. For example, if my items are exactly 138gm, they just write there 100gm. or if 769gm, they will wrote there 1kg... those who always posted using skynet, they wil know la

but this not mean that i believed the seller, just to pin point that u guys should find another evidence besides the weight issues.

But to the seller, how stupid are you sending a handphone by just using envelope?? This is my first hearing such stupid method..

OBVIOUSLY the seller INTENTIONALLY send out the EARPHONE only. Which explain why it is weighted only 100g. Sad case.

different branch, different way bro.. skynet salak tinggi staf will write the exactly weigh.

Hello all reader..

i just recev rm200 from avengvers88 after discuss with him early morning today...

so now how ya? do i need to ask for my balance 150 from avengers88?

so what do u all suggest? im the total victim here... avengers88 said that lady is her auntie, ask him to sell the phone... he did not recev any commission for that phone...

i need all of ur suggestion here..?? thnx...

you already mentioned you will accept the rm200. now case closed once the money accepted even though you are right .

>but truly madly deeply sincere here.. i would accept if u can refund me rm200... i accept my loss.. which is my loss is a >gain for u, n for me to learn... nowadays really bad economy, im just trying to make some living, but people keep on >taking advantage on me... maybe my mistake to let other take advantage on me...

I know, I would accept rm200 for my mistake... but if i can get full refund it would be better.. in what cause i want to lost rm150 for nothing, rite?

If you have agreed to settle on $200 good for you, don't twisted ur own words n press ur luck.

bro.. jangan sampai org sangka lain pulak dengan kau.. kau dah terlajak cakap bro.. patut bersyukur tu bro..

Alright... case close...me and avengers88 will proceed with the complaining to SKYNET and Roswell Trading shop... Thanx for all your Help..

Dun too greedy.
Bagi punggung nak peha.


Ur lucky enuf to get back RM200.

Other ppl no this kind of luck.

Let it be RM150 lost rather than RM350.

Nextime take precaution when dealing.

Terms and condition etc.

terbalik la nelsonboy..bg peha nk punggung..ape le... ok2..

ke kau nak tulis bagi betis nak peha.. konpius aku. gudluck TS and Seller.