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> (My Item in Parcel lost), Handphone is lost... :(

k_eyezax
post Aug 8 2009, 01:55 PM, updated 17y ago

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Hello all.. this is third time i complain someone within 1month... doh.gif

I want to ask all... if the item lost on the shipment, how ya?

the story goes like this, someone offer me 5610 xm with posting through pm... he said he from nilai, so i guess i could buy 5610 xm n sell to my fren later... on 040809, i have bank in the money n waited for the phone... after i check the Airway Bill No, this shipment was only sent out on 050809, so the next day 060809, i recev the parcel...

i got shocked when i opened the parcel, there is only the earphone, there is no nokia 5610 xm inside that parcel.. so i complain to the seller that i did not recev any phone, just got the earphone...

when dealing with this forummer, he never said that i should be bear if anything happen to the postage, in case of anything lost or faulty.. so i agree to ask him to post the item to me... he said "dun worry la bro. u'll be satisfied smile.gif i done a lot of trading before. the phone is good and it'll reach to u definitely smile.gif

so now what ya?

he said he will complain to skynet.. is there any possibility to get refund from skynet? but skynet said, if sender didnt declare the item is handphone when posting, skynet will not refund anything, (because the seller declare as photo album which cost around rm20) so how??? rclxub.gif rclxub.gif

help2... shakehead.gif

can i ask for refund from the seller? (but the seller said he will not refund the money back)...
can i get refund from skynet?? ( but skynet said they will not responsible for any item lost, but if declare as phone when posting,might get refund)

how ya??

This post has been edited by k_eyezax: Aug 8 2009, 01:58 PM
k_eyezax
post Aug 8 2009, 10:09 PM

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QUOTE(Osphotic @ Aug 8 2009, 02:44 PM)
the funny thing is...
you still have item in the box..
was the box open?if yes..then is stolen.
if no..then the dealer con you
*
when i recev the envelope( the parcel), the seal area is easy to open up.. u dun have to take scissors to cut the envelope, just pull abit the seal n it open d...
haih..


QUOTE(nordingh @ Aug 8 2009, 04:24 PM)
Who's the seller?

If the seller declare as photo album, then Skynet don't have right to pay the phone price. He should responsible for the lost even in term and conditions he said he not responsible for any lost. That would be seller fault for not so honest when declare the item he post to Skynet.

And you bought the phone not photo album. If you bought the photo album and lost, then T&C can be applied.

You better discuss with seller. Better to let everybody know who is he and what the discussion being made thru PM.

I suspect of con case.
*
The seller is ---->avengers88
The seller declare as photo album, because he said before this he also didnt declare as electronic item when posting to other buyer... haih... doh.gif wait till i show u the discussion through pm...

QUOTE(NelsonBoy @ Aug 8 2009, 07:02 PM)
Seller shud not lied about the parcel package.
Anytin that went wrong during shipment will be beared by courier.
Provided you declared it.

Since i dont know why your seller didnt declare it properly,
YOU the buyer have the right to claim a refund from seller.

It is indeed his responsibility to declare the item.
Since it is "lost" , courier hv to bertanggungjawab.
But since item is declared wrongly, seller pulak bertanggungjawab.

There is no wrong to declare parcel package as handphone.
*
But i already ask him to refund my money, he said he will not refund.. he will complain to skynet n wait till they refund the money.. so how ya..?


k_eyezax
post Aug 8 2009, 11:12 PM

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This is the collection of my PM with Avengers88

1.
» Click to show Spoiler - click again to hide... «


2.
» Click to show Spoiler - click again to hide... «


3. ------> In the my 2nd reply, i type wrong, it should be U promise not I promise
» Click to show Spoiler - click again to hide... «


4.
» Click to show Spoiler - click again to hide... «



Added on August 8, 2009, 11:28 pm
QUOTE(S3ven @ Aug 8 2009, 10:54 PM)
it is very obvious tat the seller might be "trying" to con u ...might be only ..juz my assumption... i din accuse he / she ..

check the weight of the package ....if there is a phone , it will heavy a bit ....
*
i check the package d... on the airway bill, the weight is 100gram... but i checked d on the net, the phone at least 111gram...

This post has been edited by k_eyezax: Aug 8 2009, 11:28 PM
k_eyezax
post Aug 9 2009, 09:09 AM

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QUOTE(ervinliew86 @ Aug 9 2009, 12:41 AM)
There's smthg definitely fishy here.. True indeed, an empty box with earphone is less than 100g, but with a phone in it, i doubt it will be light. I suggest u pm seller to explain for himself. From my assumtion, seller might be conning you. I might be wrong, though. Still, seller, you have alot of explaining to do.
*
I dont know what to say... i pm the seller d... waiting for him to reply in this thread.. i just curious that the parcel is less than 100gram... haih... is it possoble to be less than 100 gram for that 5610 xm phone?? anyone have experience in packaging care to explain?

QUOTE(Apis_LuaLua @ Aug 9 2009, 06:50 AM)
TS,

The weight of the parcel thingy is your strong proof.. the seller dont even respond on that. OR the other possibility is the ROSWELL grocery shop or Skynet Nilai/Salak Tinggi has steal the phone.

----> First day after that incident happened, I called the Roswell shopkeeper, he said the sender declared it as photo album which cost less than rm20, and just after that, i called the sender n ask what was he declared for the item that he send, he said phone.... haih... which one is true?

Yes, i once try to send the handphone thru Skynet Salak Tinggi (very near to Nilai) and the staff said there will not accept handphone. So, i declare the phone as SIGNAL LAMP and i have declare these to the buyer as well so that if anything happen, i will not be responsible as she the one who ask me yo post via SkyNet.

The truth is, once seller declare that as anything else other then Handphone, then neither ROSWELL nor Skynet will take the responsibility. It should be Seller responsible at all. But, still its will be hard fact to be accept by seller IF he did send the handphone.

Pity to both of u. Hope u guys can settle it.  icon_rolleyes.gif
*
This post has been edited by k_eyezax: Aug 9 2009, 09:13 AM
k_eyezax
post Aug 9 2009, 11:24 AM

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QUOTE(Terence573 @ Aug 9 2009, 09:35 AM)
normally a phone weight 100g or more.Now its strange tat only 100g only for the whole package sent.
should be 200g or more no?
*
That why... phone always 100gram above... but now, i dont know whether the seller con me or the Roswell person take the phone... because the phone was sent to the Roswell on 040809, but the seller sent after 2pm, so the parcel will be sent to skynet nilai on 050809 (u can see here on SKYNET TRACKING) so now, the parcel is one day at Roswell shop, but as all know, the shop will never open the parcel, unless that person really2 want to steal that item inside the parcel...

This is the pic of the parcel document....

user posted image

This post has been edited by k_eyezax: Aug 9 2009, 11:25 AM
k_eyezax
post Aug 9 2009, 11:54 AM

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QUOTE(onscreen @ Aug 9 2009, 11:29 AM)
That already shows that the item has been opened during delivery period. sad.gif
*
i know... whether the parcel is open by the roswell person or the seller... the seller said the envelope is new n bought before sent the parcel.. the question is.. the seal is really easy to open n got sum hair on the seal.. if the envelope is new, how come there is a hair on the seal.. ??let see the pic here...

user posted image

k_eyezax
post Aug 9 2009, 02:47 PM

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QUOTE(nimrod2 @ Aug 9 2009, 12:12 PM)
dude where is his thread regarding the sale of the phone?
*

he didnt open a thread for the phone.. he just pm me ...as u can see in my pm discussion..


QUOTE(nordingh @ Aug 9 2009, 12:43 PM)
Only dump seller will use ENVELOPE to sent the phone even phone inside the box. That kind of envelope is only for documents and can be easily open for inspection purpose by the right parties. The 'gam' is mean for resealable purpose.

Why he not using box only and seal it. Everything inside a box hard to determine what it is. Cannot 'picit-picit' the box.

Hair can be use for DNA test...  brows.gif  keep the hair...

THIS IS SELLER FAULT FOR USING ENVELOPE TO SENT PHONE AND NOT DECLARE CORRECTLY.
*

who wanna do dna test for it? anyone can do free dna test? ihihi... i already suspect a con case here... shit''

QUOTE(kennyshan @ Aug 9 2009, 01:34 PM)
sorry to hear that bro..

next time buy from me la.. i have a lot of phones that u are looking for smile.gif
*
hih..ya meh? i already pm u... but no reply.. hihi.. u bz selling other used phone..hihi

QUOTE(NelsonBoy @ Aug 9 2009, 01:48 PM)
lu punya rep tarak tolong TS kawan.
Electronic packaging shud indeed be fully SEALED.
Double layer.

NOT any openly sideline ways.
Takan wan send 1 hp put into such envelope rite ?

Did seller in a hurry to send out ur item ?
Or did he takes few days to send ?
*

he send in abit hurry, coz i ask him so, i ask him to post on 040809 before the skynet take the item, but he send to Roswell after 2pm, so the parcel will only be collected on tomorrow (050809)...


QUOTE(NelsonBoy @ Aug 9 2009, 01:51 PM)
the next things u hv to do is

bring the envelope + handsfree and find any 5610 and weight it.

IF the weight is indeed higher than skynet declare 100gram ? , then confirm is CON case.
*

ya right... y i did not think of that... but where can i 5610 xm for weight test... hmmm, but did skynet really confirm that they weighted the parcel ? because i heard, if the parcel feel so light, they didnt care to weight it, just put any small amount of weight... haihhh... doh.gif how ya??


This post has been edited by k_eyezax: Aug 9 2009, 02:48 PM
k_eyezax
post Aug 10 2009, 10:37 PM

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QUOTE(Apis_LuaLua @ Aug 10 2009, 12:24 PM)
it seems easy to eye.. but still it is an option.. this case is complicated now.. even if the seller speaking the truth, the victim is still TS. sorry to hear all this TS, and i pray that this case can be settle. notworthy.gif
*
yeah... if he speaking the truth, im still the victim here, i think the seller should provide me a full refund to me... because, he is the seller, and im the buyer, and he did give a personal warranty for that phone for one week...haih.. how yaa? icon_question.gif

QUOTE(guardioo @ Aug 10 2009, 04:32 PM)
i send items via skynet b4.

1st: i bring the items like 105g PCI Card, they declare as 100g also.

2nd: Seller should not send using envelope, if you would want to save cost and having a satisfied transaction, should use box instead of envelope.

3rd: Seller sometimes should responsible regarding the packaging.

best solution : make it both parties having loss, 350 + postage / 2 = rm180
*
Both parties lost? why should i lost something that i didnt get? he did sell the item for the lady(if he speaking the truth), he did get some commission i think, n then the item i didnt recev at all, then i have to loss another rm180?? but now if he really can provide me some refund i can accept d ( but if he provide me full refund, it will b great ), because i believe in this case, god want to show me something.. in Islam, we all said "takda rezeki"

QUOTE(nordingh @ Aug 10 2009, 05:43 PM)
That would encourage seller using the same trick again and again... he still getting the money for nothing.
*

yeah.. that true also.. we didnt know if the seller wanna con me, if he giving a half refund, obviously he get free money from that deal...and do we need this kinda person in this LYN??i dun think so.. shakehead.gif


QUOTE(codex @ Aug 10 2009, 07:19 PM)
user posted image

clearly shows that seller is conman =)
phone weight should be 111g, that only phone rite? how about the earphone? bubble paper bag? total should be 150g rite?
i dont think that skynet will put 100g while they can charge it for 150g, they can earn double rite?
seller is conning =)

*

really? is it 100gram price is different compare to 150gram? i thought below 500gram is same price.. can someone confirm this? because before this i always use poslaju and nationwide express, i notice that the price is same below 500gram... can someone reply n confirm this matter?if this true, seller(avengers88) should refund me full 100%.. am i rite? since avengers88 is senior member here..so,he should show some nice attitude here thumbup.gif


P/S: my case on celcom_for sale @ Teo Woan Ching still not settle yet... and this happen to me.. haih.. two case in a row..damn!


This post has been edited by k_eyezax: Aug 10 2009, 10:45 PM
k_eyezax
post Aug 10 2009, 11:02 PM

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The seller said the seal need to be tear up then u can get the item inside.. but i believe that the seal is just a simple double sided tape.. which is the normal white double sided tape... and got hair on it?? wth?? the seal can easily open, u dun need to tear, just pull abit only...

i think, i should go to the shop that he bought the envelope, buy a new one n try to seal the envelope, if the envelope cannot be easily open, meaning the seller con me rite?? am i rite??

k_eyezax
post Aug 11 2009, 12:21 AM

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QUOTE(StratOS @ Aug 10 2009, 11:05 PM)
No matter what, the seal envelope glue cannot last long. It will just easily dried up in a couple of hours and wont stick anymore. So that's why its to advise to double secure the parcel before sending out.
*
really? i think no.. usually seal on envelope is not easily open, if got dust or hair dat can be easily open..
k_eyezax
post Aug 11 2009, 12:54 AM

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QUOTE(**Clearance** @ Aug 11 2009, 12:30 AM)
not allow to post eletronic items??
but as far i've known those credit cards redemtion they are sending eletronic items by courier services...
if i'm not mistaken, i remember i received once or twice from those....
i wonder how they can send if it's not allowed...and i do believe they declared the item...  sweat.gif
perhaps u can try to call the courier company n ask them about the procedure of posting eletronic devices...
e.g. how to declare? how much insurance to pay? After u got all this details, u will have ur points to argue later...
*
if send electronic item through courier must declare n insured insurance for that item...
k_eyezax
post Aug 11 2009, 02:53 PM

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haihhh... seller said he got exam paper until today... so i let him decide when is he going to report the complain to skynet... i dont know, like u guys said, skynet will not bother to entertain our report on lost item if we dun buy insurance for that electronic item rite... so for what the seller complain?? so guy.. give me some solution here... icon_question.gif icon_question.gif

im going to test the weight of the envelope+earphone+small box today... if the weight more that 100gram above.. meaning seller con me rite? ohmy.gif

-------------------------------------------------------------------------------------------------------------------------------------------
i just called skynet nilai, i already ask the Person in Charge who handle this case, the weight is exactly 100gram, the driver name HAMDAN weighted the envelope n the parcel is 100gram only...damn!! this mean that skynet nilai is out of the list... only left avengers88r n Roswell Shop..



Added on August 11, 2009, 4:28 pm-------------------------------------------------------------------------------------------------------------------------------------------

i just go to courier service just now to borrow their scale... and i found out the envelope + earphone + small box inside the envelope = 45gram only... see this pic below... in the internet, 5610xm is 111gram... n jsut now also i try to put my 5800 xm which the weight is around 109 gram, after i put the 5800 xm + envelope + earphone + small box = around 155gram... so now how??

user posted image

This post has been edited by k_eyezax: Aug 11 2009, 05:30 PM
k_eyezax
post Aug 11 2009, 06:59 PM

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QUOTE(hakimlaw @ Aug 11 2009, 06:54 PM)
Strong proof you have there TS...
*
who is wrong here? skynet nilai ? or avengers88? or Roswell Shop??

This post has been edited by k_eyezax: Aug 11 2009, 06:59 PM
k_eyezax
post Aug 12 2009, 12:20 AM

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QUOTE(steventan85 @ Aug 11 2009, 08:57 PM)
dont talk cock here ...

dont use religions to avoid ur responsibility ... its 0.045kg becoz it did not include phone .after adding in a phone would be more than 100grm of coz ..
*
ya lar... so now it ur responsibility for :

1. not declaring the item as electronic device... as ur fault n for me to responsibility to lost the money?? because if u declare the item as electronic device, then we can fight with the skynet for losing the phone n use the insurance to cover the lost.. but now, nothing u can do as complaining will only go into their customer service, but they will not refund anything..

2. using normal envelope to wrap the phone is quite cheappo way to send item safely to buyer
.. if u said the envelope have bubble wrapping, i dun think the bubble tough enough to hold the pressure of pressing or fall... the seal was not good enough to seal the envelope, why dun u use ur own plastic beg to wrap wrap around the envelope?

3. selling the phone to me.. as a senior member, i think u should show some responsibility on the case happen here... if the phone was not recev to me as buyer, u should be responsible on what happen... i think if i on this situation, i will provide a full refund, because as a trader, i will not let people blacklist me n i will responsible for what happen...

let think some simple information... avengers88 as a seller, selling 5610 xm to k_eyezax, k_eyezax agreed to buy the item for rm350 including posting, which seller didnt declare as electronic item when posting using skynet n avengers88 never state posting risk will be bear by buyer (which avengers88 told us that buyer will responsible for itself without noticing) is that fair?? how come im alone to accept ur mistake n money lost? u n ur lady fren can freely don bother to think about my losses?

some more u said the phone will be definitely reach to me... so now the phone didnt reach to me at all... how can u explain that to me n to other forummer ?

so now, i think u should provide me a full refund of the phone... and if skynet give us a refund, u take it.. i dun want it... how that sound? u as the seller should be responsible for the dealing process, not me as ur customer to take n accept ur mistake.. am i right?


the picture above clearly show that the item not even reach 100gram for envelope + earphone + small box...
i believe that the person who scale the parcel will never change the weight, no reason for him to change the weight.. right?? i n already called skynet nilai, that they exactly scale the parcel n wrote the amount without changing the amount... the amount of the parcel should be around 150-160 gram.... 45gram (envelope+earphone+small box), 111gram for 5610 xm phone... it alot different between 100gram and 160gram... let say if the person want to change the amount, may be from 106gram---->100gram... not 160gram--->100gram.. once again, am i right??

so now avengers88, give some answer, dun have to push around...

solution no 1: refund me a full amount... because i got 2 good reason for it
solution no 2: refund me a rm200 because u r not a good seller, not responsible type.. let buyer loss...

do i make my self clear?


This post has been edited by k_eyezax: Aug 12 2009, 02:02 AM
k_eyezax
post Aug 12 2009, 12:37 AM

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QUOTE(Apis_LuaLua @ Aug 11 2009, 11:53 PM)
So, do u suggest that TS is the truly conman? U didnt get what i mean here.. we assume both of u not a conman. u urself admit TS is not a conman.. so, is it fair? u should have lost 0.5 and TS 0.5. Thats the way. Customer is always right. Ur mistake is u didnt ask the Roswell person to weighing the item (assuming all items that u have been send using their services going fine with it).. U r the one who should take the responsibility.

Tbh, i personally take u as the guilty side.. U must understand, even u didnt con ppl, its ur mistake.. thats the point.. could u ever think how if u in TS shoe? u pay money, but u didnt get anything.. U keep saying u will work out with Skynet to solve the problem, but the fact is there will not even entertain u because they already make it clear regarding not accepting handphone..

U admit that u declare the item as a 'present'.. not a handphone..

Your mistake :

1) Didnt make sure that Roswell stuff weighing the item and show u
2) Didnt pack the item in more secure way (who on earth sending a handphone just using an envelope)
3) Declare the phone as a present (save urself not paying extra for insurance)

TS Mistake :

-None-
*
can i second this?? smile.gif

but truly madly deeply sincere here.. i would accept if u can refund me rm200... i accept my loss.. which is my loss is a gain for u, n for me to learn... nowadays really bad economy, im just trying to make some living, but people keep on taking advantage on me... maybe my mistake to let other take advantage on me... doh.gif

so can me move on? avengers88.. pm me.. since u have finish ur exam... i respect u, i give u time for study n let u concentrate on ur study.. now hope u can respect me back by settle this out...

k_eyezax
post Aug 12 2009, 12:55 AM

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QUOTE(jphlau @ Aug 11 2009, 09:38 PM)
Well certainly you have no idea how to do business. If you are doing business selling something to your customer and your customer does not receive what was promised, it is your fault. You will have to make up for it. In business, sometime you will have to made a loss to make your customer happy. Why? Good relationship and hopefully more business coming your way. I believe you might have problem selling your stuff now with tarnished reputation.

Ps: I hope you are not taking exam in commerce and business.
*
that y u have to provide n maintain good service n good relationship with customer.. once u be treated well, ull be remember always n customer will recommend u to others... am i rite?
k_eyezax
post Aug 12 2009, 06:10 PM

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Hello all reader..

i just recev rm200 from avengvers88 after discuss with him early morning today...

so now how ya? do i need to ask for my balance 150 from avengers88?

so what do u all suggest? im the total victim here... avengers88 said that lady is her auntie, ask him to sell the phone... he did not recev any commission for that phone...

i need all of ur suggestion here..?? thnx...

k_eyezax
post Aug 12 2009, 06:24 PM

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I know, I would accept rm200 for my mistake... but if i can get full refund it would be better.. in what cause i want to lost rm150 for nothing, rite? blush.gif
k_eyezax
post Aug 12 2009, 09:23 PM

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Alright... case close...me and avengers88 will proceed with the complaining to SKYNET and Roswell Trading shop... Thanx for all your Help.. rclxms.gif rclxms.gif rclxms.gif
k_eyezax
post Aug 13 2009, 01:15 AM

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terbalik la nelsonboy..bg peha nk punggung..ape le... ok2.. tongue.gif

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