No one would put the nearest unit to be measured. They using the digital weighing scale, it will show exact value, why bothered putting 100gm when they can put the exact value? Damn bad luck man on you dude.

This post has been edited by a13solut3: Aug 11 2009, 02:17 PM

haihhh... seller said he got exam paper until today... so i let him decide when is he going to report the complain to skynet... i dont know, like u guys said, skynet will not bother to entertain our report on lost item if we dun buy insurance for that electronic item rite... so for what the seller complain?? so guy.. give me some solution here...

im going to test the weight of the envelope+earphone+small box today... if the weight more that 100gram above.. meaning seller con me rite?
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i just called skynet nilai, i already ask the Person in Charge who handle this case, the weight is exactly 100gram, the driver name HAMDAN weighted the envelope n the parcel is 100gram only...damn!! this mean that skynet nilai is out of the list... only left avengers88r n Roswell Shop..

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Added on August 11, 2009, 4:28 pm-------------------------------------------------------------------------------------------------------------------------------------------

i just go to courier service just now to borrow their scale... and i found out the envelope + earphone + small box inside the envelope = 45gram only... see this pic below... in the internet, 5610xm is 111gram... n jsut now also i try to put my 5800 xm which the weight is around 109 gram, after i put the 5800 xm + envelope + earphone + small box = around 155gram... so now how??



This post has been edited by k_eyezax: Aug 11 2009, 05:30 PM

Strong proof you have there TS...

who is wrong here? skynet nilai ? or avengers88? or Roswell Shop??

This post has been edited by k_eyezax: Aug 11 2009, 06:59 PM

Hi , Sorry i took sometime i was having exams . Now , i'm gonna say this like a million times . I did not con the buyer .
I did all i could and i sent that item . The fee for postage is always RM9.50 . They do not check weight in the shop , they will just take
your parcel and charge you accordingly.

Regarding the weights , i have no idea why or how it became 100g . It does not explain where did the phone go . Dear buyer , if you keep
insisting of a full refund , i am really sorry that that would definitely be impossible. And , i do not get any commission from the sales for
that lady is my friend. Believe it or not , it is up to you . You want heavy proof , then prove it properly , but for now , with all my heart i'm telling u
that insisting for a refund is rather impossible so is finding for the solution of where the phone went . It could be me conning the buyer , ROSWELL
taking the phone , skynet taking the phone , person that weigh the parcel taking the phone , person that send the package taking the phone ,
or as well as buyer took the phone. Too many predicaments , no exact solution.

K_eyezax ,
I know this is difficult losing your money like that. And i also know u are finding ur bestest way to get it back. But you should know me and you
are in the situation too. If you don't trust me , I don't see why i should trust you too. Now i'm finishing the report for this. Do you really want to
go on with the report ? Or you would rather keep insisting me to refund you the credits you have lost ? I spoke to you on the phone , I replied
your text msges , believe it or not i really would love to return you the money because i know you've paid and worked hard for it . But , i am
too a trader . I have my lost too getting items that are faulty but there is nothing i could do and no one to be blamed . You and I , we are trustworthy
and religious man . We believe in our own religion and that if this is God's will then we shall accept our faith . I don't want to go quarreling about
the rights we have here but to just accept our faith .

However ; if this is not agreeable we still have to get back to our position and fight for the rights , if electronic device are used to measure the weight ,
and if what written in the receipt is true , then it should show as 0.1 Kg but it is only 0.045 Kg which is really lacking of something . We cant really figure
who is wrong right here. But believe it , i believe my buyer K_eyezax that he did not cheat me , and i would want the buyer to believe me
that i did not cheat him too . Therefore the possibilities lie on skynet or Roswell . But i'm gonna ask this again , so what if it is their wrong ?
What can we possibly do to help or identify the real culprit behind this case ?

A business is a business , when it is lost we try again , When it succeeds we strive for more . I hope for the best and i'm sorry for the trouble caused.

dont talk cock here ...

dont use religions to avoid ur responsibility ... its 0.045kg becoz it did not include phone .after adding in a phone woul be more than 100grm of coz ..

Bro.. u are so good in your honest words..

U asking TS to accept his faith, but his faith and your faith is different now.. U lost 0, he lost 1. Do u think its fair? I believe a half refund will be fair for both since no one can be proof wrong..

Well certainly you have no idea how to do business. If you are doing business selling something to your customer and your customer does not receive what was promised, it is your fault. You will have to make up for it. In business, sometime you will have to made a loss to make your customer happy. Why? Good relationship and hopefully more business coming your way. I believe you might have problem selling your stuff now with tarnished reputation.

Ps: I hope you are not taking exam in commerce and business.

i jz went to post office and post my hp.

they DID WEIGHED the box.

This is a normal routine that they do when using postlaju.

Actually

What and who is ROSWELL ?

haih.. this is gonna be a long long case..
since the seller is not going to pay any single cents and the buyer insist of getting back the money..
story will goes on and on, buyer wont get anything.. rm350 is consider a total lost.. haih!
what a world..

TS called me and say ' he believes in God and he did not lie to me as in he really did not find the phone in the parcel ' . And i believe him .
What is with talking cocks here right now then ? Look , it was stated as 100 gram in the receipt . So where would the 0.055 kg went to ?
So you are insinuating me conning him ?

I lost 0 . Yes , i would lost 0 if i was conning him. But mind you , i did send the phone and howsoever he did not receive it. Giving half refund would
just show that i did con him which i did not . Therefore , i would not consider giving a refund at all. Howsoever ; this might be discussed between
me and the seller .

Postage responsibility supposed to be bore by buyer. I am absolutely upset that this is not successful too. And so you think i should refund RM350
to the buyer now ? It is my fault that i sent by the shop i use to sent all my items which never failed once too ? I believe i would have problem
selling stuff if customers do not trust the seller . If they would want my product and believe in my services , they would still go through sales with me. Thank you for your consideration. I am too wanting to have a good relationship with my customers that is why i am still talking and doing work
for the TS . Don't you think so ?

Ps: Your sarcasm is greatly appreciated but i'm an excellence student in both mechatronics engineering, network and mobile computing .
So yeah , i did not take commerce and business so maybe i suck at it why don't u teach me smarty pants ?

Roswell is a grocery shop that provides skynet service . Skynet will come and pick items from them at 2 PM everyday. They only take parcel
and they don't weigh them unless maybe it is too heavy but they dont normally weigh them . I've sent rams , pendrives , phones through their
service and everything was fine up till now.

Yes, it is considered a lost . But we are still trying to get things done hoping that skynet would provide us something good which i am still
waiting for the respond of TS .

I think the buyer should go ahead and do the police report and let the police investigate. You should point out the weight discrepancy to the police.

It is a bit harsh to disclaim all responsibility to the buyer as the onus of proof is on you to show evidence that you had in fact sent the item.

I don't know whether you guys have notice that this is not the first case to blame the courier company for missing phones. I don't want people to take the opportunity to use this grey area to disclaim liability. There may be dishonest people in the forum who may use this to cheat.

Perhaps any lawyer could help us in explaining whether the responsibility remains with the seller until the goods reaches the buyer?

So, do u suggest that TS is the truly conman? U didnt get what i mean here.. we assume both of u not a conman. u urself admit TS is not a conman.. so, is it fair? u should have lost 0.5 and TS 0.5. Thats the way. Customer is always right. Ur mistake is u didnt ask the Roswell person to weighing the item (assuming all items that u have been send using their services going fine with it).. U r the one who should take the responsibility.

Tbh, i personally take u as the guilty side.. U must understand, even u didnt con ppl, its ur mistake.. thats the point.. could u ever think how if u in TS shoe? u pay money, but u didnt get anything.. U keep saying u will work out with Skynet to solve the problem, but the fact is there will not even entertain u because they already make it clear regarding not accepting handphone..

U admit that u declare the item as a 'present'.. not a handphone..

Your mistake :

1) Didnt make sure that Roswell stuff weighing the item and show u
2) Didnt pack the item in more secure way (who on earth sending a handphone just using an envelope)
3) Declare the phone as a present (save urself not paying extra for insurance)

TS Mistake :

-None-

ya lar... so now it ur responsibility for :

1. not declaring the item as electronic device... as ur fault n for me to responsibility to lost the money?? because if u declare the item as electronic device, then we can fight with the skynet for losing the phone n use the insurance to cover the lost.. but now, nothing u can do as complaining will only go into their customer service, but they will not refund anything..

2. using normal envelope to wrap the phone is quite cheappo way to send item safely to buyer.. if u said the envelope have bubble wrapping, i dun think the bubble tough enough to hold the pressure of pressing or fall... the seal was not good enough to seal the envelope, why dun u use ur own plastic beg to wrap wrap around the envelope?

3. selling the phone to me.. as a senior member, i think u should show some responsibility on the case happen here... if the phone was not recev to me as buyer, u should be responsible on what happen... i think if i on this situation, i will provide a full refund, because as a trader, i will not let people blacklist me n i will responsible for what happen...

let think some simple information... avengers88 as a seller, selling 5610 xm to k_eyezax, k_eyezax agreed to buy the item for rm350 including posting, which seller didnt declare as electronic item when posting using skynet n avengers88 never state posting risk will be bear by buyer (which avengers88 told us that buyer will responsible for itself without noticing) is that fair?? how come im alone to accept ur mistake n money lost? u n ur lady fren can freely don bother to think about my losses?

some more u said the phone will be definitely reach to me... so now the phone didnt reach to me at all... how can u explain that to me n to other forummer ?

so now, i think u should provide me a full refund of the phone... and if skynet give us a refund, u take it.. i dun want it... how that sound? u as the seller should be responsible for the dealing process, not me as ur customer to take n accept ur mistake.. am i right?

the picture above clearly show that the item not even reach 100gram for envelope + earphone + small box...
i believe that the person who scale the parcel will never change the weight, no reason for him to change the weight.. right?? i n already called skynet nilai, that they exactly scale the parcel n wrote the amount without changing the amount... the amount of the parcel should be around 150-160 gram.... 45gram (envelope+earphone+small box), 111gram for 5610 xm phone... it alot different between 100gram and 160gram... let say if the person want to change the amount, may be from 106gram---->100gram... not 160gram--->100gram.. once again, am i right??

so now avengers88, give some answer, dun have to push around...

solution no 1: refund me a full amount... because i got 2 good reason for it
solution no 2: refund me a rm200 because u r not a good seller, not responsible type.. let buyer loss...

do i make my self clear?

This post has been edited by k_eyezax: Aug 12 2009, 02:02 AM

juz straight away make a report at bukit aman . the seller didnt prove that why the phone package is less than 100grms , and he keep on pushing the responsibility.

the phone itself alredi more than 100++grm . wole package definitely more than 150++grms .. why it only 100+grm if it is included phone ? pls explain....

did seller see with his/her own eyes that skynet weighted it at 100grms ?

can i second this??

but truly madly deeply sincere here.. i would accept if u can refund me rm200... i accept my loss.. which is my loss is a gain for u, n for me to learn... nowadays really bad economy, im just trying to make some living, but people keep on taking advantage on me... maybe my mistake to let other take advantage on me...

so can me move on? avengers88.. pm me.. since u have finish ur exam... i respect u, i give u time for study n let u concentrate on ur study.. now hope u can respect me back by settle this out...

hi, this is a stalemate it seems, unless...

a police report is made, at least that would pressure the courier people, right?

just do it

that y u have to provide n maintain good service n good relationship with customer.. once u be treated well, ull be remember always n customer will recommend u to others... am i rite?

Bear in mind this dispute is between TS and seller. What ever agreements between seller and his friend is nothing to do with TS.

So, to seller, don't keep mentioning that just helping friend here. You must help yourself to get out from this dispute. We all here try to help both of you to settle down this case.

If this case if goes to police, do you think your friend will help you. She already happy with the money she already receive.

Ok. Smarty pant say that this is not sarcasm, just words of advise. Who cares how well you do in class, it will only help you to step into the society. However, to succeed in society, you will need to learn from experience, learn from others. It is not something you learn in class.

I have a double degree and a master degree in engineering. So what? I was just an average student, but now in a higher position and earn more than my top class students. You might work for me next time. Excellent student does not equal to success in society.

Smarty pant also say accept Apis_LuaLua's post below.

BTW you should pay the money back because the contract is between TS and you. While the 'mysteriously' disappearance of the hp is a problem between you and Skynet. If Skynet admit it is their fault, then they will refund the money to you because the contract is between you and Skynet. I believe they do not deal with TS because they say they did not pickup anything from you (correct me if I am wrong). If no, then just accept your loss and carry on with your life.