Actually COD-ing also helps u nothing, if u COD the item and go home the item turns out to be a faulty one, what can u do? still the same, as for DHL and FeDeX, a 100g document shipping already cost u RM39.60 already dont say parcel.

I think this case drag so long already?

here is a similar case.which item gone missing during shipping.

http://forum.lowyat.net/topic/1123250

Not that I have been following this case, but if you look at arjuna's successful trade list, you can see that the deal with zer0hour was successful in the end (why else would he put it in his list?), despite it looking like one of the 'neverending disputes'.

I also wanna know what was happening at the end.
zer0hour called for postpone of hearings at Consumer Tribunal, till further notice.

Yeah the hearing notification came very late, and i was unable to make arrangements to travel to penang on such short notice. According to the woman i spoke to on the phone, next hearing will be in late aug or early sept.

nothing much, just hope both of you can make it in win-win solution

Would Gdex be one of the party in the hearing as well? I think Gdex is the CULPRIT!

I have bad experience with GDex. Took 3 days to deliver.
Never had missing items with Poslaju before, highest value shipped was RM2000. Of course, handphones are very very high temptation for courier handlers.

For high value items its always best to insure it. Doesn't cost that much (relatively).

Just want to state that i did a deal with zer0hour before and although he claimed my item was spoilt in shipping, he returned to me successfully.

To clarify, I was the buyer. I received a DOA graphics card (An ATI X1x00 series,can't remember which exactly now), which I returned to lee.

All in all lee was a gentleman about it.

This post has been edited by zer0hour: Aug 16 2009, 02:10 PM

Nope, that would happen if only zer0hour fight against GDex.

With all the police report made... and with whatever documents that Zerohour have, Gdex should be haul up as well to the tribunal... coz, you guys could be barking up the wrong tree... After all, the tribunal have certain powers to decide who's right and who's wrong... Just imagine if both of you guys are the victim and Gdex get off scot free....

if it was not stated that the shipping risks all borne by buyer prior to transfer of money, then my educated guess would be 50-50% split of losses.

Depending on how it turns out then the party suffering the losses should pursue GDex.

I suggest to go public once the tribunal is settled. These companies are dependent on good publicity to make money.

so what da update news guys?

Waiting for Tribunal hearing.

---

Added on September 17, 2009, 12:42 pmUPDATE, 17 Sept 2009
After 3 times postponed, finally the Consumer Claim Tribunal declared that I won the case and will be awarded RM2050 within 14 days.
I will close the case right after receiving the fund.

This post has been edited by owikh84: Sep 17 2009, 12:42 PM

UPDATE, 17 Sept 2009
After 3 times postponed, finally the Consumer Claim Tribunal declared that I won the case and will be awarded RM2050 within 14 days.
I will close the case right after receiving the fund.

congrats on winning. After getting the money, go to maxis and just buy an iPhone from them directly.
This is a good head start for other buyers facing similar problems. Actually the consumers tribunal actually does a good job. I faced problems previously with TM and Astro, emailed to the tribunal and with 1-2 weeks got feedback from them and then both Astro and TM called me and settled my problems(within a day).

well congrats on having a solution to this case finally.But still it remains a mystery?

So if similar case can apply to the same resolution?

How does this tribunal work? do u or the accused need to attend to a court?

This post has been edited by Terence573: Sep 17 2009, 02:25 PM

Yes, it has to be attended by both parties.
What had happen to the iPhone is still remain a mystery.
GDex still insisted that they didn't pickup the phone & rejected the courier slip as a proof of postage cos there was no employee number of the pickup guy written on slip. And so the tracking code is remain invalid.
This case has been leaked to the media. Damn it i was crowded by these reporters during the hearing. Interviewed & photographed somemore.

wow so serious ar?reporter and others?is there any chance this case appear in the newspaper column?
dam if it happen to me dunno how to consult such a tribunal hearing.But afaik there's tribunal also here.
reporting some complaint as well in newspaper.

hope u get ur refund soon .... any legal action taked?