I think we should not just focus on Legends. i have had a bad experience from Desa HT and some people in Audiophiles section Tong Lee LYP gave them bad experience too.

i live at SS2, but never buy anything from legend....heard too many bad news from they.....all my AV equipment by from HN, a bit expensive...but they serve me well.....garautee no open box....so ar i have no bad experience with HN.

They also tried to do the bait and switch with me last year. Wanted 42LG53FR (FullHD). Said RM3300 for it. When I wanted to pay for deposit I confirm again is it 53FR, they said yes. Then after I have given the money, he wrote on the receipt 42LG30 (HD Ready). Luckily I checked before leaving the shop.

Sales guy said, at RM3300 where can get 42incher FullHD. I told them gimme back the RM200 deposit. Took the money, went to ESH instead.

Legend is known already for their bad sales tactics, especially throwing prices at ridiculously cheap, then when you go there, they will tell you they have no stock.

My experience was when I called them to check the availability of some appliances, they confirm say have. So I drove from Shah Alam to PJ, by the time I reach there, only they bother to actually check, and told me no stock. Only display unit available.

A few of my friends also had horrible experiences with them.. don't bother buying with them.. walk a few doors next door and deal with Megatronik instead..

Haha same here...took back my deposit and go ESH. No hassle and way better than Legend. Got Bonuslink point some more

In fact, I almost wanted to place an order for my Pana airconds, and 42S10k. Honestly, their price is very attractive. One thing I don't like about them is their sales tactic. most of their workers advised me not to purchased anything from the shop next to them (can't remember the shop name).

The way how they said is "the shop next to us is a con-shop, they sell stuff in very cheap price, but whenever u wanna pick up the stuff after u've paid the $$$, they will say no stock, and will ask u to get a replacement instead".

After all, it seems like Legend is the main culprit then.

The lady has spoken  .....but 2 bad experiences is enuf for me not to go back to Legend.

They say 1st mistake is because u r just human. 2nd mistake could happen when u try to give 1st mistake a second chance but if u let same mistakes happen to u thrice...u r just simply stupid

Replying to this thread doesn't mean Legend is improving. I RECENTLY have a few bad experiences at Legend myself, with George and Liang. I called and ask for electrical appliances like iron and rice cooker, they say have stock. I travel all the way to SS2, imagine the toll and petrol, when I reach there they pretend to be searching up and down and tell me NO STOCK, left display unit, and ask me to take the display unit at the same price - not even cheaper! The price they offer me when i was there was also higher than the price they quote me over the phone. Something like luring me over there.... This happens for a few times and I stop buying from Legend SS2 from that day onwards.

those who went to legend ss2 before, you see those salesman face also looks like crooks, worst than those pirated dvd seller

i had a bad experience with this shop too. almost same as TS, but my problem is about buying a fridge, delivered a older model to me, which is bout RM50 cheaper than the one i ordered. went there and complaint, but the stuffs there keep telling me is the same thing inside, just the model number is different only( those brainless sales rep. never use their brain to think, if it is the same thing, why there are 2 different model?). however i din further argue with them as i need the fridge urgently for my house warming party.

but so sure, i will never buy things from this shop anymore, even if i saw and hear anyone discussing bout this shop, i will tell this story to them, let them judge themselves see if this shop can be trusted or not, is it safe to buy electronics from this shop or not.

Never buy TV from this shop... they give display unit to customer!! last time my dad wan order pioneer kuro from them then i saw two ppl taking out a LG display unit and put inside the original box and seal it up.

Oh ya, i recommend desa HT and ESH

I know of a few friends who had bad experience with them. Not saying other shops don't use the same dirty sales tactic... but the force is strong in this one.

even though TS might be a faker like he said, but how about all other complain cases? there are so so so many complains against legend ss2. LEGEND SS2 is already known as a dirty tactics shop, even my grandma knows it. ptui. somemore threaten with legal actions, you're lucky those conned consumer didn't take legal actions towards you.

lets list down the stories/sales tactic they are using

1. sell u item A at a very good price. price that u will not resist. deposit paid. try to brain wash u to item B because they dont carry this specific brand A or this item A already discontinued

2. Call them say got stock, reach there say no stock. Price also suddenly increase. What a tactics, even business management also cannot teach that...

Yes, strongly agreed. Jz got con by Legend SS2,pls note that the guy named Anthony, never ever buy anything from him. He got bad attitude and irresponsible.

The initial price that he gave me was including installation, which suppose to include 10F piping. and guess wat, when the technician came he ask for RM150 extra each unit for piping. Of cz i called the sales guy n his answer was "include installation" means "deliver to ur house + hang it on ur wall" and denied wat he said b4.. his attitude is like "samseng" and dont wanna pick up my call after tat.. 
Ohh..i was so angry but nothing i can do cz i hd made the full payment, sigh..big mistake..

And then the most frustrating part is all the work done by the techinician is terrible, and need my main contractor to cover for him..sigh sigh sigh...

At last, i cancelled all the elec items i ordered from the Legend SS2.

I just bought some electrical items from Legend in SS2. It isnt my first time there. I have been there many time to buy cause the prices there are much cheaper compared to places like HSL and Seng Eng.

This time i bought a fridge, fan and washing machine from them. We confirmed on Sat that the delivery time is to be before 12 on Monday. We told them that we are staying in a gated community and the delivery time is strictly from 10am to 5 pm. So today, my dad went to my house to wait for the delivery man from Legend. My dad called Legend around 11am (that's when they open) to remind them. My dad was assured that the delivery man will be there by 12.

At 1230 my dad called Legend again. This time he was told that the delivery man will be there by 1pm. At 2pm still no sign of the delivery man. So my dad called them again. He was promised that the goods will arrive by 3pm. At 355pm still no sign of anyone from Legend.

So i called them. I was informed that the delivery man was on the way. I was satisfied so i spoke to the supervisor, Mr Wong. Mr Wong said the delivery man was on his way back to SS2 to collect the goods and will be there after 5. At this point, i informed Mr Wong that my area does not allow delivery man after 5pm. Mr Wong persistently argued that the guards will let them in. I find this absolutely absurd and ridiculous. If a residence who is saying that is saying such conduct is not allowed, who is he, an outsider to determine that it can be done? I find this not only preposterous but also terribly stupid.

I told them i wanted a refund. And end of story. I related this to my cousin who then told me that he has the same experience. He went to Legend to get air conditions for his condo and he needed them urgently cause his tenant was going to move in the next day. And Legend promised that they will deliver before 5pm cause his condo also does not allow delivery after 5pm. Legend did not turn up. Neither did they call. As a results, my cousin lost his tenant.

After my episode with Legend, i called HSL to find out the prices of the items i bought. Since its highly recommended by Legend as they are energy saving and what's not, i have decided to buy the same items from somewhere else. To my horror, i was informed by HSL that those items are old stock and the respective company no longer produce them. I thought its only a marketing gimmick maybe HSL does not have in stock. So i called a few more outlets and they all confirmed the same thing. Even other electrical shops confirmed it.

If i were you, i would avoid Legend at all costs.

i bot a sharp-aqous LCD tv from them bout 1.5years back.  the sales-person was ah liang - which was mentioned in the previous thread.  he seemed nice to me, but keep telling me which model to buy even tho i've told him which model i wanted.

they will try to sell you what they hv in stock...i think for 'agents' like legend, they are oso stockist. so, to make money, they hv to clear their stock, and not sell something not available in their warehouse, tho nonetheless, what they did was very unprofessional and i was really really disappointed to hear about the complaint from fellow forumer here.  actually, he was the one who told me to look out for double-taped boxes...to see if the tv sets is new or display set...amazing how he can do the same later...

i was actually planning to get my next tv from them, cos to be honest, apart from the offers made in LYN, theirs are probably the cheapest...

but then now, after reading bout the complaint, i dun think i'd wanna buy from them...consumer's power in Malaysia should be alot stronger than what it is now, but since we dun have strong committee to represent consumer/buyers, forums & blogs is one of the only way...by standing together strongly, we will make our presences felt.

let us unite and boycott buyin from legend...

just wanna add, i dun believe in paying deposits.  its not like they are the only one with the product & its defintely not a limited edition product.

Nevermind la we can continue our rants and spread the hate here, just copy n paste complains here lo. I think out of 10 cases, 10 are complains

I think we should not just focus on Legends. i have had a bad experience from Desa HT and some people in Audiophiles section Tong Lee LYP gave them bad experience too.

you seem to be defending Legend a lot.

I bought my Toshiba Regza from Desa Home LYP. I suspected they gave me a display set. Judging from the light scratches and the plastic cover looked like it was open. And at the top of my LCD screen the backlight is uneven. Really regret buying from Desa HT.