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Bad AV Retail Outlet In Klang Valley/KL, List & complaints of BAD experience
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andychucky
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Jul 25 2009, 10:55 AM
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Getting Started

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QUOTE(munchinks @ Jul 24 2009, 11:59 AM) went to legend to survey the price, the salesman told me that LCD is more expensive than Plasma, but when i saw the price tag, it shows that plasma is more expensive than LCD. So I dunno which is which also. The sales people there are quite LCLY.... I'll go to jintex and check today Haha For your information, the sales man whom is sellng Clamul media player at WinChance, LY 3rd floor is also LCLY. No after sales service. but what you can say about them. http://forum.lowyat.net/topic/1093938/+20
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wkang
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Jul 26 2009, 08:54 AM
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Getting Started

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Got a Plasma from ESH SS2 yesterday. Was testing BDs, DVDs and Astro on their display set for 2 hrs with no complaints from this Mr. Teh.  Not very knowledgable but patient and can nego. Kudos.
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attentional
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Jul 26 2009, 11:01 AM
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All should go for ESH liao, ditch Legend.
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Maknusia
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Jul 28 2009, 11:44 PM
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QUOTE(butter finger @ Jun 12 2009, 05:22 PM) I have not been to Legend, should I go there and get conned? Then I can complain here, lol... If I were you...I would go there any negotiate to get the cheapest price...but...but...I wont buy from them..,.since I know the lowest price to go with...will use it to negotiate at a reasonable shop!
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gohkokho
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Sep 16 2009, 04:53 PM
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My latest bad experience. Thought that everyone should know it so that innocent and decent person wont get cheated again. http://forum.lowyat.net/index.php?act=ST&f=198&t=1164108
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kianwee
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Sep 16 2009, 11:13 PM
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Mediaplex this time? This post has been edited by kianwee: Sep 16 2009, 11:14 PM
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cybermaster98
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Jan 27 2010, 02:54 PM
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I dont know why you guys complain about Legends. My experience with them was different. I bought my household items in Legends SS2 in Sept 09 and again 2 weeks ago. I have found Legends to be extremely cheap and the products are latest.
Of course they will have old stock as well especially imported brands which are not easy to sell like Electrolux and Bosch which they will try and sell to you but as a customer u should have your own knowledge of the products which u want. U cannot depend on the salesman to tell you everything.
At first when i went there i couldnt believe that the products were that cheap. All the products are about a few hundred cheaper than other places. I have gone around and looked in PJ and Puchong as well and none can match the prices Legends offers you. But of course u must be able to bargain. Dont expect them to offer you a very low price if you dont ask for it first.
I have double checked the Serial Numbers and Model numbers of the items which i bought with the respective HQ's e.g Toshiba, Phillips, LG, etc and all confirmed that the models i was interested in were the LATEST.
I bought a LG 32 inch full HD LCD TV 2 weeks ago. The model was 32LF20FR. The Legends salesman told me this was the latest. But i didnt quite believe because of the price he gave me. So i called up LG and they confirmed that the model was only launched about 3 weeks before that. I even faxed the copy of the brochure i got from Legends just to reconfirm the model number and they confirmed it for me. LG told me the retail price was RM 1999. But i bought mine for only RM 1550 from Legends SS2. Exact same model. Can someone show me another shop in Klang Valley which can give me a better price for the same model? I doubt. When i was in Legends, i saw a sales invoice for the same product which was bought by someone else for RM 1650. So it depends on how well u bargain. If u dont know how to bargain for sure ull end up paying a bit more. Dont blame the shop if u cant bargain well. Everybody wants to make the most profit. Its not a display set because i bought the unit on the spot thus it didnt come off the wall.
When i bought my other household products back in Sept 09, i went thru the same procedure. I also went to check out ESH which is nearby. When i told them about the price that Legends was quoting me, ESH said no way Legends can offer so cheap. So i did all my usual background checks e.g calling up the respective products HQ, checking against other shops, etc. But couldnt find anything wrong or fishy with Legends. So i bought about 6 products from them and then took the original invoices and warranty cards and returned to ESH to prove to them. They were surprised and had no words to explain the price difference. For your info the 6 products cost about 2K cheaper than the total price quoted by ESH and another 2 shops in Puchong.
I also bought a Philips 42 inch Full HD LCD TV (42PFL3609S/98) with Digital Crystal Clear for RM 2850 only in Sept 09. This TV model was officially launched in June 2009. The same TV is currently sold in most shopping centres for about RM 3300 above. U can check it out yourself.
On the service, Legends delivered my products at the time i wanted without any hassle. The boss even called me up about 1 week after that to enquire whether all my products were working well. This is good customer service.
I have bought things from them on 4 occasions and all the time the products were latest, branded and cheap. It may be because of the salesman ive been dealing with. His name is Alex and so far he has served me well. Maybe the other guys arent as good but i can only speak from my own experience.
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maskedchan
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Jan 27 2010, 03:25 PM
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create a new account just to say good about legend?
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ronnt88
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Jan 27 2010, 03:26 PM
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QUOTE(maskedchan @ Jan 27 2010, 03:25 PM) create a new account just to say good about legend? 
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kianwee
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Jan 27 2010, 03:40 PM
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QUOTE(maskedchan @ Jan 27 2010, 03:25 PM) create a new account just to say good about legend?  Very teh obvious hor...
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cybermaster98
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Jan 27 2010, 03:45 PM
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QUOTE(kianwee @ Jan 27 2010, 03:40 PM) Very teh obvious hor...  I am not new to Low Yat. Ive been reading posts in here and also in MalaysiaBrides. But when i saw the posts hammering Legends i had to say something to tell my experience. I aint working for Legends or anything. Dont be so narrow minded. This is a true experience. So dont go around assuming crap. Cheers
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andy_lhc
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Jan 27 2010, 03:50 PM
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 that fellow may be the 1st person I have heard/seen that has anything good to say about legend.......I have had a couple of my friends who has gone there recently.....all of them had bad experience to share...the price may be cheap but u have to be very very very careful when u shop there (or anywhere for that matters).....  all shopkeepers r more concern about the profits than returning customers... This post has been edited by andy_lhc: Jan 27 2010, 03:51 PM
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kianwee
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Jan 27 2010, 03:51 PM
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QUOTE(cybermaster98 @ Jan 27 2010, 03:45 PM) I am not new to Low Yat. Ive been reading posts in here and also in MalaysiaBrides. But when i saw the posts hammering Legends i had to say something to tell my experience. I aint working for Legends or anything. Dont be so narrow minded. This is a true experience. So dont go around assuming crap. Cheers OK. No harm intended. Positive Legend Feedback +1 Based on the first post, negative Legend Feedback -15 Rest of Lowyat.net not so newbie 15 - 1 cybermaster98
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richard912
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Jan 27 2010, 03:58 PM
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I only have one thing to say to cybermaster98, "You lucky lor!"
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ronnt88
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Jan 27 2010, 04:00 PM
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QUOTE(richard912 @ Jan 27 2010, 03:58 PM) I only have one thing to say to cybermaster98, "You lucky lor!" maybe he was lucky coz the night b4 the salesman who attended to him also got 'lucky'??
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Lone*Wolf
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Jan 27 2010, 04:01 PM
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QUOTE(kianwee @ Jan 27 2010, 03:51 PM) OK. No harm intended. Positive Legend Feedback +1 Based on the first post, negative Legend Feedback -15 Rest of Lowyat.net not so newbie 15 - 1 cybermaster98 no la, people talk about Legend s, we all talking about Legend. Two diff things, miscommunication only ...
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kianwee
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Jan 27 2010, 04:02 PM
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QUOTE(ronnt88 @ Jan 27 2010, 04:00 PM) maybe he was lucky coz the night b4 the salesman who attended to him also got 'lucky'??  Then the salesman must be extremely 'lucky' cause based on his essay, he deal with them a few times and each time came out extremely satisfied wor.
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ronnt88
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Jan 27 2010, 04:03 PM
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QUOTE(kianwee @ Jan 27 2010, 04:02 PM) Then the salesman must be extremely 'lucky' cause based on his essay, he deal with them a few times and each time came out extremely satisfied wor.  maybe his definition of a 'lucky' nite is a visit to midvalley spa leh?
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low98944
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Jan 27 2010, 04:06 PM
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Ignore me, I am just here to watch the show  . Anyone got popcorn?  By the way, anyone interest "Klipsch Image X5 Noise Isolating Earphones"? It is today Amazon Deal. This post has been edited by low98944: Jan 27 2010, 04:08 PM
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maskedchan
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Jan 27 2010, 04:09 PM
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QUOTE(cybermaster98 @ Jan 27 2010, 03:45 PM) I am not new to Low Yat. Ive been reading posts in here and also in MalaysiaBrides. But when i saw the posts hammering Legends i had to say something to tell my experience. I aint working for Legends or anything. Dont be so narrow minded. This is a true experience. So dont go around assuming crap. Cheers wahh, just create account for few hours also can consider not new in Low Yat? then me is grandpa already in here?
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