Nevermind la we can continue our rants and spread the hate here, just copy n paste complains here lo. I think out of 10 cases, 10 are complains

well if he use different approach like...

punk:sorry, we do not have s10k with us now as this model is still quite new.  why don you considered the x10k as the only difference is one is FHD and the others are HDready, if you sit more than 8ft away, you are unlikely to see much difference.  but S10k comes with a not so glarish glass compare to x10k, that is about the difference. cosmetically these 2 models looks similar, only one silver finishes line at the bottom of the S10k. and we are doing a promotion on this x10k since it is an older model, and we can give an attractive price to you... now let me show you how this display looks with ASTRO and "ahem" DVD while i go and ask the best price for you."

with such a simple push...i may buy!

the bottomline is, never go against your customer will...if you do not have these 2 models, just tell me and politely ask is it ok for him to reccomend others model and not simply shoot....and never stop

just wondering, what did you sale?

Waw, arremi england demm powderful wo