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TIME TM DOWNTIME/MAINTENANCE ANNOUNCEMENT THREAD, Post it up here

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Hystericallify
post Nov 1 2014, 02:10 AM

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Is anyone else's UniFi being really slow lately?
fin8Ex
post Nov 2 2014, 09:26 AM

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is streamyx/unifi still having slow connection? or is it just me?
Miracles
post Nov 4 2014, 08:40 PM

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Wow I guess Unifi is being slow again. Hard to access Instagram.com and MyFitnessPal on desktop sites.
Anitelu
post Nov 7 2014, 11:36 AM

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Still having this problem and also skype is lagging and what not. So it sounds like they are having server issues since it is affecting so many of us?
edlimcs
post Nov 9 2014, 09:46 PM

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I got this erratic connection. The cutoff is not very long, probably about 5 sec or less then reconnects. Got annoyed when listening to online radio as it periodically "buffering". FB also lost connection for a few secs. Anyone facing this erratic connection problem?
fin8Ex
post Nov 9 2014, 11:44 PM

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QUOTE(edlimcs @ Nov 9 2014, 09:46 PM)
I got this erratic connection. The cutoff is not very long, probably about 5 sec or less then reconnects. Got annoyed when listening to online radio as it periodically "buffering". FB also lost connection for a few secs. Anyone facing this erratic connection problem?
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been getting it since 2 weeks.
playing some webbrowser flash game - intermittent lag is annoying. sometimes can b > 5 secs

seems affect US website more?
SuzyBae
post Nov 10 2014, 03:41 AM

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Streamyx been slow lately,after the cable cut...right now i use Yes 4g more stable lol. Shame
SPuNx
post Nov 10 2014, 12:18 PM

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I've been having erratic connections lately, it speeds up sometimes during the day and gets really slow like 0.50kbps +/-.

It's been going on for almost a month.

Idk what UNIFI is doing, technicians came over for about 4 times already. Call have been countless and cases been opened/closed for about 4/5 times. Zzzz...

Really pissed.
jiant
post Nov 13 2014, 06:36 PM

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QUOTE(hong999 @ Jul 31 2014, 03:37 PM)
Same here, DSL light stable all the way, but the internet light blinking or no light at all, no internet at all
location Desa Petaling. Call to center say they already checked, no problem on station or port, and directly close the file w/o any SMS or notice to my hp. Then start say is my house internal old cables problem, need call cable guys change it, b!tch please, everyone know TM service is suck, yet government still granted them as monopoly on LAN cable service provider, so many years no improvement at all o0o

if got 2 cable provider, i believe TM die/loss like MAS adi, AirAsia is MAS main competitor, TM? none !!
Keep call and complaint la. B!itchy TM.
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me too..say problem is my equiment but i use modem give by TM and not problem before...
already down for 3 day..i m using 4 Mbps package.
this is the message fr TM
RM0.00:Msg Frm TM: Dear Sir/Mdm, yr svc report ref no:1-10200531333 has bn attended.The issue is due to yr equipment.Pls call 100 for assistance.TQ

how to solve it? i don think is modem problem because try with other modem ..same situation.


edlimcs
post Nov 13 2014, 07:03 PM

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I guess this is one of TM's strategy to "force" user to switch from Streamyx to Unifi?
Broadband2U
post Nov 13 2014, 08:48 PM

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QUOTE(jiant @ Nov 13 2014, 06:36 PM)
me too..say problem is my equiment but i use modem give by TM and not problem before...
already down for 3 day..i m using 4 Mbps package.
this is the message fr TM
RM0.00:Msg Frm TM: Dear Sir/Mdm, yr svc report ref no:1-10200531333 has bn attended.The issue is due to yr equipment.Pls call 100 for assistance.TQ

how to solve it? i don think is modem problem because try with other modem ..same situation.
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have u try call 100 again?
Miracles
post Nov 13 2014, 10:47 PM

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Mm unifi here @ kajang. Feel slower since the cable breakdown
jiant
post Nov 14 2014, 06:33 PM

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QUOTE(Broadband2U @ Nov 13 2014, 08:48 PM)
have u try call 100 again?
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yes..today the technician come to my house cut all my cable(got many point for front,behind and upstair.)but still no solve d problem..and say is wiring problem...
really wiring problem?i can online before and do nothing with wiring.
and
is it got charge for the wiring ?
hewtwok
post Nov 14 2014, 08:56 PM

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the amount we paid per month and the service we get per month really does not justify.

the downtime is much more than uptime doh.gif

we should get a refund for the downtime!

this is the 3rd week already the connection sux
fin8Ex
post Nov 14 2014, 09:23 PM

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now that made me wonder though i normally don't take notice of the modem lights...

my "internet" light on modem, kept blinking....sometimes...off...then on again n blink blink...

is it normal? or should it stay lighted up?

i know LAN light on modem should blink as data being transferred...but Internet light blinking?
orangutan
post Nov 15 2014, 09:44 AM

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QUOTE(hewtwok @ Nov 14 2014, 08:56 PM)
the amount we paid per month and the service we get per month really does not justify.

the downtime is much more than uptime  doh.gif

we should get a refund for the downtime!

this is the 3rd week already the connection sux
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Are you on streamyx or unifi?
hewtwok
post Nov 15 2014, 04:27 PM

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QUOTE(orangutan @ Nov 15 2014, 09:44 AM)
Are you on streamyx or unifi?
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streamyx
wodenus
post Nov 15 2014, 04:42 PM

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You don't have other providers? streamyx is not under contract right?
hewtwok
post Nov 15 2014, 09:16 PM

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QUOTE(wodenus @ Nov 15 2014, 04:42 PM)
You don't have other providers? streamyx is not under contract right?
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nope..only streamyx. no contract.

other provider more stable?
wodenus
post Nov 15 2014, 09:29 PM

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QUOTE(hewtwok @ Nov 15 2014, 09:16 PM)
nope..only streamyx. no contract.

other provider more stable?
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Worth a try.. can't get any worse right? smile.gif


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