OFFICIAL REASON : Ooui! Kami UNIFI STREAMYX pun kena puasa maaaaaaa


ahahahahahahahahahahahahah

Connectivity to US server slowwww gile. nk main wow pun xbleh. Cesss~~

manfisto -as a biz subscriber can you try calling them and ask for priority explanation on what is going on? or ask to speak to a manager?

i was proposing to our company to get a few unifi 20mbps biz lines because its cheaper than time broadband but seeing how unreliable and bad it is, i am going to see my boss today to cancel the proposal.. i also emailed them to ask about the service levels provided for biz but one month now no reply

AAG Submarine Cable issue

us online games lag like hell

http://www.tm.com.my/about-tm/media-centre...ONUNDERWAY.aspx

This post has been edited by nagflar: Aug 1 2011, 05:01 PM

According to TM, AAG Cable 2 is being repaired.

Source: http://bit.ly/rqJCR6

Twitter: @TMcorp

fuxxx.......like that also can arrr........if i not forget ...this month 25 to 31 upgrade line 6day slow like hell,now a fault on the Asia-America Gateway (AAG) submarine cable estimated repair time 1~8 august.....two plus already half month lor........what the...........lol lol lol~~~~rebate la.

yeah la! 30% rebate!

Fuhhh~ demmit. After 1 month face crap internet,then need to extend another 1week.

01 August 2011

INTERNET SERVICES DISRUPTION DUE TO AAG FAULT - RESTORATION UNDERWAY


Telekom Malaysia Berhad ™ wishes to announce that our consortium members have detected a fault on the Asia-America Gateway (AAG) submarine cable network linking Malaysia to the United States and North Asia. Immediate restoration works are underway on Monday, 1 August 2011 and are expected to be completed on Sunday, 7 August 2011.

TM has taken pro-active steps to minimize service degradation by diverting traffic to other networks to reduce congestion, thus, minimizing the impact to our users.

However, despite these initiatives, customers using Internet nationwide may experience some degree of service degradation during this exercise.

Internet users may experience slow browsing and high latency while accessing international websites hosted in the United States (US), Europe and North Asia. Customers using Virtual Private Network (VPN) and other critical business applications linked to US, Europe and North Asia may also experience some level of service degradation.

TM shall provide necessary updates on the progress of the restoration works, and would like to elicit feedback from our customers on the quality of service experienced.

We apologize for any inconvenience caused and would like to assure customers that we are undertaking all necessary measures to ensure that customers experience uninterrupted service.

TM wishes to thank its customers for their understanding and patience during the affected period. Should you require any further assistance, please do not hesitate to email us at help@tm.com.my for TM Phone and Broadband customers and unifi@tm.com.my for UniFi customers.


Source: http://www.tm.com.my/about-tm/media-centre...ONUNDERWAY.aspx

let's guess after this which submarine cable is gonna broken ?

"TM wishes to thank its customers for their understanding and patience during the affected period..."

Patience my A*S la!! We want refund!!!

I'm using Glite modulation my normal attainable rate was around 5326Kbps. During this faulty AAG incident i noticed modem report the rate reduced by 2000Kbps to 3264Kbps. TM reduced the rate on their end.

Another never ending maintenance, ada lagi

http://www.tm.com.my/about-tm/media-centre...AUGUST2011.aspx

But I noticed a great difference when switching to Google chrome from Firefox. :S

03 August 2011


UPGRADING OF TM INFRASTRUCTURE

Dear Valued Customers,

Telekom Malaysia Berhad ™ wishes to inform our customers that we will be upgrading our network in order to facilitate the ongoing improvements to our service performance and quality.

Please see below for the upgrading schedule between 1 August 2011 and 15 August 2011:

During this upgrading exercise, our customers subscribing to the affected services may experience minor service interruptions. We would like to assure our customers that the services will resume to normal after the stipulated period.

TM apologizes for any inconvenience caused that may occur from the disruption and would like to assure you that the upgrading exercise is necessary to enable us to provide you with the best quality of service.

We wish to thank all our customers for their understanding and patience during the affected period.

Should you have any queries or require any assistance, please email us at help@tm.com.my for fixed line and Streamyx customers or unifi@tm.com.my for UniFi customers.

Thank you.


_____________________________________________________________________________________________________



PENAIKTARAFAN INFRASTRUKTUR TM

Pelanggan yang dihargai,

Telekom Malaysia Berhad ™ ingin memaklumkan kepada pelanggan-pelanggan kami bahawa kami akan menaik taraf rangkaian kami bagi terus mempertingkatkan prestasi rangkaian dan kualiti perkhidmatan kami.

Sila rujuk jadual di bawah yang menunjukkan aktiviti penaiktarafan tersebut antara 1 Ogos 2011 hingga 15 Ogos 2011:

Sehubungan itu, para pelanggan yang melanggan kepada perkhidmatan yang terlibat mungkin akan mengalami sedikit gangguan semasa proses menaik taraf tersebut sedang dijalankan. Kami memberi jaminan bahawa perkhidmatan kami akan beroperasi seperti biasa selepas tempoh tersebut.

TM ingin memohon maaf atas segala kesultan yang mungkin timbul berikutan gangguan perkhidmatan tersebut. Kami ingin memberi jaminan bahawa aktiviti penaiktarafan rangkaian ini perlu dilakukan bagi membolehkan kami memberikan mutu perkhidmatan yang terbaik kepada anda.

Kami ingin mengucapkan terima kasih kepada semua pelanggan kami atas kerjasama dan kesabaran anda semasa tempoh tersebut.

Sekiranya anda mempunyai sebarang pertanyaan atau memerlukan bantuan, sila hantarkan e-mel kepada help@tm.com.my untuk pelanggan-pelanggan perkhidmatan talian tetap dan Streamyx atau ke unifi@tm.com.my untuk pelanggan-pelanggan UniFi.

Terima kasih.


Source: http://www.tm.com.my/about-tm/media-centre...AUGUST2011.aspx

Another maintenance run.. unbelievable.

This month's schedule up to August 18, hope will be the end of it.

f**k it i want refund

anyone having problem with unifi today Biz package, office location Kelana jJaya? Cant seem to connect

im at setia alam, no internet connection(unifi) since friday till now:(