Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

views
     
nud_karo
post Jan 14 2011, 06:01 PM

Getting Started
**
Junior Member
143 posts

Joined: Dec 2009


hai..

what the diffrent between digi unlimited and
maxis unlimeted?

xaw5126
post Jan 14 2011, 06:38 PM

Look at all my stars!!
*******
Senior Member
3,488 posts

Joined: Dec 2004
From: Petaling Jaya


@nud_karo Maxis unlimited has been phased out. if you already have it, good ... if not, too bad, its not available anymore.

Digi unlimited is still available, but Digi coverage is not as wide as Maxis.
Invalid Username
post Jan 14 2011, 07:01 PM

Casual
***
Junior Member
323 posts

Joined: May 2010

bought iPhone 4 outright using my hotlink prepaid number. i have been given 500MB complimentary Data every month.
recently, i've discovered my balance been dropping drastically.
I did not use that much usage for phone calls and sms, so i suspect it is the data charges.
Problem is, my data counter in my iPhone 4 had never exceeded 50MB( download and upload combined).

My balance checked yesterday night was RM5.XX, but when i checked today afternoon i am left with RM0.61.
in this time, i have used my Facebook application on my iPhone for 10 minutes, and a few short calls as well as a few sms. I am using Hotlink Youth Club so my SMS will be 1 sen each and my calls wont be more than RM4.

I would llike to know how do we know when is the starting for the 'Month' for us Prepaid users for the 500Mb Monthly Data?

copied from my post at Facebook Maxis thread tongue.gif edit abit. some not suitable here.

bytheway i have also once few MB jump to 4GB. i confirm its not download when during sleep mode. cause i just close the settings then back on again. then it happenned.
was so scared so i reset my data counter and off my 3g/data XD
maderfader
post Jan 14 2011, 07:25 PM

Getting Started
**
Junior Member
228 posts

Joined: Nov 2006
From: Kuala Lumpur


QUOTE(Invalid Username @ Jan 14 2011, 07:01 PM)
bought iPhone 4 outright using my hotlink prepaid number. i have been given 500MB complimentary Data every month.
recently, i've discovered my balance been dropping drastically.
I did not use that much usage for phone calls and sms, so i suspect it is the data charges.
Problem is, my data counter in my iPhone 4 had never exceeded 50MB( download and upload combined).

My balance checked yesterday night was RM5.XX, but when i checked today afternoon i am left with RM0.61.
in this time, i have used my Facebook application on my iPhone for 10 minutes, and a few short calls as well as a few sms. I am using Hotlink Youth Club so my SMS will be 1 sen each and my calls wont be more than RM4.

I would llike to know how do we know when is the starting for the 'Month' for us Prepaid users for the 500Mb Monthly Data?

copied from my post at Facebook Maxis thread tongue.gif edit abit. some not suitable here.

bytheway i have also once few MB jump to 4GB. i confirm its not download when during sleep mode. cause i just close the settings then back on again. then it happenned.
was so scared so i reset my data counter and off my 3g/data XD
*
1) fyi,data counter is for your own tracking system,not for maxis to check..so,resetting it like u did was a very bad move coz now how u wanna check your real data counter?.plus,u're on prepaid..there's no monthly bill for that.

2) u pay for rm68 is it? Coz that's the only prepaid plan that give u free 500mb data.

3) how long have u been using the prepaid on iphone 4?

4) don't know how maxis set your monthly cycle date started as you're a prepaid user..should ask hotlink customer service

This post has been edited by maderfader: Jan 14 2011, 07:29 PM
neome
post Jan 14 2011, 07:57 PM

Casual
***
Junior Member
446 posts

Joined: Jan 2011
QUOTE(Invalid Username @ Jan 14 2011, 07:01 PM)
bought iPhone 4 outright using my hotlink prepaid number. i have been given 500MB complimentary Data every month.

*
This sounds like ur given 500mb of data foc every mnth, im sure ur charged rm18 for it rite? unsure.gif
nud_karo
post Jan 14 2011, 09:49 PM

Getting Started
**
Junior Member
143 posts

Joined: Dec 2009


QUOTE(xaw5126 @ Jan 14 2011, 06:38 PM)
@nud_karo Maxis unlimited has been phased out. if you already have it, good ... if not, too bad, its not available anymore.

Digi unlimited is still available, but Digi coverage is not as wide as Maxis.
*
but yesterday i went to maxis the staff said can do for me if i wanna to..

Invalid Username
post Jan 14 2011, 10:08 PM

Casual
***
Junior Member
323 posts

Joined: May 2010

QUOTE(maderfader @ Jan 14 2011, 08:25 PM)
1) fyi,data counter is for your own tracking system,not for maxis to check..so,resetting it like u did was a very bad move coz now how u wanna check your real data counter?.plus,u're on prepaid..there's no monthly bill for that.

2) u pay for rm68 is it? Coz that's the only prepaid plan that give u free 500mb data.

3) how long have u been using the prepaid on iphone 4?

4) don't know how maxis set your monthly cycle date started as you're a prepaid user..should ask hotlink customer service
*
1, i thought of resetting it every month so i would know how much i used.
2. no, i got it for free. please refer to this picture:
» Click to show Spoiler - click again to hide... «

3. This is my only on my first month on the iphone 4.
4. asked already on facebook, no response yet. will wait for them to respond (:

QUOTE(neome @ Jan 14 2011, 08:57 PM)
This sounds like ur given 500mb of data foc every mnth, im sure ur charged rm18 for it rite?  unsure.gif
*
no, i got it for free. please refer to this picture:
» Click to show Spoiler - click again to hide... «

maderfader
post Jan 15 2011, 03:38 AM

Getting Started
**
Junior Member
228 posts

Joined: Nov 2006
From: Kuala Lumpur


QUOTE(Invalid Username @ Jan 14 2011, 10:08 PM)
1, i thought of resetting it every month so i would know how much i used.
2. no, i got it for free. please refer to this picture:
» Click to show Spoiler - click again to hide... «

3. This is my only on my first month on the iphone 4.
4. asked already on facebook, no response yet. will wait for them to respond (:
no, i got it for free. please refer to this picture:
» Click to show Spoiler - click again to hide... «

*
1) its true that u have to reset it every month, but not reset it out of fear(thats my point)..reset only when u really know your bill cycle date

2) since this is your 1st month using it,i think it is safe to say that there are a lot of things that u dont know about the iphone 4 tips n tricks,especially for maxis@hotlink users..please use the search box in this website to read more about it..u can also search for my previous comments in this thread..n it will also lead u to others as well
missdream
post Jan 15 2011, 09:47 AM

New Member
*
Junior Member
25 posts

Joined: Jul 2009
From: KL, PJ
i am maxis user

begging of this mont i paid rm300 to clear my outstanding. that time still havent got iphone. i got my iphone on thursday. Saturday sms me said my outstanding is rm2xx plus already. i offed the 3g, wifi, cellular data most of the time, coz office got internet access.

i checked my usage.. just 68.9mb received. wat is the problem actually.

if now i wanna change to Digi, is that possible ?
maderfader
post Jan 15 2011, 10:44 AM

Getting Started
**
Junior Member
228 posts

Joined: Nov 2006
From: Kuala Lumpur


QUOTE(missdream @ Jan 15 2011, 09:47 AM)
i am maxis user

begging of this mont i paid rm300 to clear my outstanding. that time still havent got iphone. i got my iphone on thursday. Saturday sms me said my outstanding is rm2xx plus already. i offed the 3g, wifi, cellular data most of the time, coz office got internet access.

i checked my usage.. just 68.9mb received. wat is the problem actually.

if now i wanna change to Digi, is that possible ?
*
If your info is correct,this is the calculation..i ASSUMED u got the ivalue 1 rm100;

1)ivalue 1=1gb=1000mb=30 days
2) u said u got your iphone 4 on thursday n TODAY is the start of new billing cycle..basically u only have 1 day of free data usage = 33.33 mb
3) 33.33 mb=3333 kb, n your usage is 68.9mb=6890 kb
4) 6890-3333(free)=3557 kb
5) rate is rm0.05/kb
6) 3557kb X rm0.05 = rm177.85,its close to your bill amout

However,that is just my calculation n approximately..should check ur billed amount n ur unbilled amout using *100#

And its your choice if u want to change to other telco

P.s. Please correct me if im wrong

This post has been edited by maderfader: Jan 15 2011, 10:51 AM
missdream
post Jan 15 2011, 01:06 PM

New Member
*
Junior Member
25 posts

Joined: Jul 2009
From: KL, PJ
2 days only already this amount ?? so wat should i do ? if i continue using then i have to pay alot n alot...
maderfader
post Jan 15 2011, 01:20 PM

Getting Started
**
Junior Member
228 posts

Joined: Nov 2006
From: Kuala Lumpur


QUOTE(missdream @ Jan 15 2011, 01:06 PM)
2 days only already this amount ?? so wat should i do ? if i continue using then i have to pay alot n alot...
*
Again,please double check n corfirm your billed n unbilled amount
deodorant
post Jan 15 2011, 04:48 PM

Surfing LYN instead of Working.
*******
Senior Member
5,691 posts

Joined: Mar 2006


I've been travelling a bit lately in the Africa region, and I just want to share a bit of comparison.

I've had prepaid sim cards for Emtel (Mauritius) and Safaricom (Kenya). Both of these countries are backwaters compared to Malaysia, way poorer infrastructure and development.

But guess what ... both countries prepaid out-of-package data rates are about usd0.10 per mb. And if you do buy a data package, you don't need to worry at all about monitoring your data usage on iPhone, because when your data about to finish they'll auto SMS you to tell you that "you only have 2mb remaining."

So ... why are Malaysia's data rates (and especially Maxis one) so expensive? Maxis is rm10/mb for crying out loud.
neome
post Jan 15 2011, 05:08 PM

Casual
***
Junior Member
446 posts

Joined: Jan 2011
Digi do hav data usage notification thru sms altho they hav unlimited data usage, not sure bout maxis tho.. unsure.gif
SUSMatrix
post Jan 16 2011, 07:02 AM

King of Char Siew!
********
Senior Member
15,022 posts

Joined: Jan 2003
From: Damansara Jaya/Bandar Utama


QUOTE(missdream @ Jan 15 2011, 09:47 AM)
i am maxis user

begging of this mont i paid rm300 to clear my outstanding. that time still havent got iphone. i got my iphone on thursday. Saturday sms me said my outstanding is rm2xx plus already. i offed the 3g, wifi, cellular data most of the time, coz office got internet access.

i checked my usage.. just 68.9mb received. wat is the problem actually.

if now i wanna change to Digi, is that possible ?
*
I suggest you walk into Maxis centre and ask them to disable the internet service for u immediately to prevent further slaughtering by MAXIS. Then ask them show u a breakdown of the usage. If they cannot provide, raise case to MCMC. smile.gif
samlee860407
post Jan 16 2011, 08:37 AM

Look at all my stars!!
*******
Senior Member
4,631 posts

Joined: Oct 2005


matrix....time to post it and ask a mod to pinned it

i will report your thread for it to be pinned too once u do it...
dvlzplayground
post Jan 16 2011, 10:24 AM

Web developer Nadzim.com
*******
Senior Member
7,916 posts

Joined: Jul 2005
From: Kuala Lumpur


QUOTE(missdream @ Jan 15 2011, 01:06 PM)
2 days only already this amount ?? so wat should i do ? if i continue using then i have to pay alot n alot...
*
QUOTE(maderfader @ Jan 15 2011, 01:20 PM)
Again,please double check n corfirm your billed n unbilled amount
*
the *100# doesnt show ur unbilled amount accurately. missdream, i'd say just use ur phone normally until u get the 1st bill. that way u can see 1) the actual amount u have to pay, and 2) ur usage (get the itemised bill). that way it's easier for u to confront maxis if u got overcharged.
missdream
post Jan 16 2011, 05:08 PM

New Member
*
Junior Member
25 posts

Joined: Jul 2009
From: KL, PJ
thanks for all the advise.
KennyKB
post Jan 16 2011, 07:29 PM

Regular
******
Senior Member
1,765 posts

Joined: Dec 2010
QUOTE(deodorant @ Jan 15 2011, 04:48 PM)
I've been travelling a bit lately in the Africa region, and I just want to share a bit of comparison.

I've had prepaid sim cards for Emtel (Mauritius) and Safaricom (Kenya). Both of these countries are backwaters compared to Malaysia, way poorer infrastructure and development.

But guess what ... both countries prepaid out-of-package data rates are about usd0.10 per mb. And if you do buy a data package, you don't need to worry at all about monitoring your data usage on iPhone, because when your data about to finish they'll auto SMS you to tell you that "you only have 2mb remaining."

So ... why are Malaysia's data rates (and especially Maxis one) so expensive? Maxis is rm10/mb for crying out loud.
*
Now you know what a cash cow billing for data used over the limit is to Maxis. No wonder they won't let users check how much data they have used.
stanny
post Jan 16 2011, 10:00 PM

Getting Started
**
Junior Member
206 posts

Joined: Nov 2005


Hi all, I just saw on the site after login, under Value Added Services, there's an Unlimited 3g package for RM99. Is that valid? I thought the most only 3gb for RM88.

135 Pages « < 131 132 133 134 135 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0328sec    0.31    6 queries    GZIP Disabled
Time is now: 30th November 2025 - 05:42 PM