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 Which Honda Service centre to go?

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mugenz
post Aug 25 2012, 01:38 AM

hmmmm..
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From: Pee Jay


QUOTE(FFML @ Aug 25 2012, 01:04 AM)
hmmm, no sounds at all? not even tiny "tick" sound? tats weird... then i think my car got problem...
*
since cant do anything about it or else try other service center.

One thing i hate the most is warranty checks/claims only can be done during weekdays. Normally will need overnight, which sometimes its hard for me due to work.
FFML
post Aug 25 2012, 01:49 AM

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QUOTE(mugenz @ Aug 25 2012, 01:38 AM)
since cant do anything about it or else try other service center.

One thing i hate the most is warranty checks/claims only can be done during weekdays. Normally will need overnight, which sometimes its hard for me due to work.
*
i also wan to try changing service center already, the one near my house is stupid enuff. always tell me its normal shit. since yours dun hv sounds when gear changes, i can go and claim that my friend city no such annoying sound when gearchange. because i notice it only recently as i dont normally drive this car. only once in a while and warranty almost ending this year, need to check all possible faulty thingy.
mugenz
post Aug 25 2012, 01:53 AM

hmmmm..
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QUOTE(FFML @ Aug 25 2012, 01:49 AM)
i also wan to try changing service center already, the one near my house is stupid enuff. always tell me its normal shit. since yours dun hv sounds when gear changes, i can go and claim that my friend city no such annoying sound when gearchange. because i notice it only recently as i dont normally drive this car. only once in a while and warranty almost ending this year, need to check all possible faulty thingy.
*
better do, the reason why i did not go claim my shivering thingy is because my warranty over. So nth i can do.. if wanna pay to check, i need find the time also..

So try another service center.
FFML
post Aug 25 2012, 02:10 AM

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QUOTE(mugenz @ Aug 25 2012, 01:53 AM)
better do, the reason why i did not go claim my shivering thingy is because my warranty over. So nth i can do.. if wanna pay to check, i need find the time also..

So try another service center.
*
i think yours most probably is the mounting issue.
i have time to check but always end up telling me its normal but never show me proof.
2nd nearest service center is 70km away.... my god...
btw thanks you for the gearbox sounds check. now i can argue back confidently.
Akalems
post Sep 14 2012, 11:09 PM

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Hi, anyone tried servicing your Honda's at MH Prestige Auto, Bandar Sri Damansara, any comment? TQ.
defqon1
post Oct 15 2012, 12:34 PM

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Hi, I just bought a second hand 2010 civic S-L. Staying at sri-petaling and i think the closest honda service center to my place would be at old klang>>> Peringgit sri- Auto. Was thinking to send my car for check since it is still under warranty. But was wondering if i m able to do that cause the previous owner sent his car to Angkasa Jalan ipoh and is the car consider under warranty even if owner changed. Do i have to paid anything for the repair, parts or labour? Just found out that the engine mounting got problem and need to be changed and as well the fog lamp is misty. Is these parts all free if it's still under warranty? Do they provide original accessory or parts to changed the defect? And frankly how's Perringit services by all means? Pls Advice!
Lolit
post Oct 30 2012, 08:13 AM

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QUOTE(Akalems @ Sep 14 2012, 11:09 PM)
Hi, anyone tried servicing your Honda's at MH Prestige Auto, Bandar Sri Damansara, any comment? TQ.
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Tats the worst service centre I hv encounter before.
It really sucks and I think the service lady "the only one there" hv tarnished their branding!!
Can consider as a sales advisor but when I requested for honda's hq contact number and email, she say "DON'T KNOW"!!!
Vannus
post Oct 30 2012, 03:37 PM

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Anyone know if HZN glenmarie service centre is good?

skyz
post Oct 30 2012, 04:19 PM

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QUOTE(Akalems @ Sep 14 2012, 11:09 PM)
Hi, anyone tried servicing your Honda's at MH Prestige Auto, Bandar Sri Damansara, any comment? TQ.
*
QUOTE(Lolit @ Oct 30 2012, 08:13 AM)
Tats the worst service centre I hv encounter before.
It really sucks and I think the service lady "the only one there" hv tarnished their branding!!
Can consider as a sales advisor but when I requested for honda's hq contact number and email, she say "DON'T KNOW"!!!
*
haha... but i see their service queue during weekend is always so damn long... i bought my car from them, had my 1st 1000km service there too as its convenience staying nearby .... made appointment at 2pm, wait for an hour only my turn to service, duno whats the point making appointment... rclxub.gif

anyone tried jln ipoh sc? might try them in future...
chris_tco
post Oct 30 2012, 05:26 PM

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QUOTE(Vannus @ Oct 30 2012, 03:37 PM)
Anyone know if HZN glenmarie service centre is good?
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it;s the worst, even worse than Kah Motor!! the foreman called Amin is rude to people, and technician is not experienced also....
Vannus
post Oct 30 2012, 11:01 PM

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anyone can tell me where is the best honda service center to go? I live at usj and klang. Please advice Tq
Akalems
post Dec 15 2012, 03:19 PM

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In Seremban 2, there's a SC -Ban Lee Heng Motor SB, anyone been there? Can comment pls? Thks.
Hudd
post Dec 15 2012, 07:08 PM

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QUOTE(Vannus @ Oct 30 2012, 03:37 PM)
Anyone know if HZN glenmarie service centre is good?
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I got bad and good experience there..but definately the service quality at kah motor puchong is the worse for me..
cy97
post Jan 6 2013, 01:35 PM

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Hi seems like klang jln batu tiga is the best. how about kah motor csl ?
ahfad
post Mar 5 2013, 03:48 PM

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QUOTE(Hudd @ Dec 15 2012, 07:08 PM)
I got bad and good experience there..but definately the service quality at kah motor puchong is the worse for me..
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Agree with u. Both sc is suck for me. Kah motor promised to returned call regarding warranty claim but untill now none of them call me.

The glenmarie 1 simpy said that my brake problem is normal n they just tighten the undercarriage screw. Problem still persist.

Sometimes feel very dissapointing with honda after sales service and makes me feel regret to own a honda car.
ejan_
post Mar 5 2013, 04:38 PM

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out of topic : anybody can recommend me good honda salesman? usj klang shah alam area...
Hudd
post Mar 5 2013, 08:37 PM

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QUOTE(ahfad @ Mar 5 2013, 03:48 PM)
Agree with u. Both sc is suck for me. Kah motor promised to returned call  regarding warranty claim but untill now none of them call me.

The glenmarie 1 simpy said that my brake problem is normal n they just tighten the undercarriage screw. Problem still persist.

Sometimes feel very dissapointing with honda after sales service and makes me feel regret to own a honda  car.
*
But most of my problem solved by Honda jalan 222 PJ.. thumbup.gif
hazremi
post Mar 5 2013, 09:02 PM

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what about honda global amity at serdang and bangi?
morpheuzneo
post Mar 6 2013, 12:24 PM

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QUOTE(hazremi @ Mar 5 2013, 09:02 PM)
what about honda global amity at serdang and bangi?
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I've been to a few Honda service center

ranking 1-10 (1 best.., 10 worst)..

1. Honda Global Amity - 8-9 (so far they're the best for me. their 2 step checking process is what keep me there, their normal technician always refer to senior service advisor if things are out of their expertise.. and they constantly promote their staff from junior to senior to lead (since they have 2 branches now.. some have been sent to Bangi now.. ). they open weekend as well. another plus point.

2. Peringgit Jln Klang lama - 5-6 only. (service is good, but counter staff a bit sombong..! always want to 'kencing' you for extra unnecessary stuff during servicing, but their service technician also good, able to troubleshoot issue that other service center failed to repair. But i stopped going to this place.. to full.. long waiting.. and their waiting area also not comfortable.

3. Tenaga Setia PJ - 1-2 >> worst! this is new service center.., tried once.. will never come back! my car involve in minor accident.. damage bumper.. sent there., during call - i've been deciding to sent to peringgit or Tenaga setia - but decide to Tenaga setia.., end up regretting my decision. lot's of issue.. among them - repair very slow, staff incompetent! lot's and lot's of revisit to complaint about stuff they put back not properly aligned, not fit in nicely.. producing sound.! they even reject things that are caused by them..! some faulty item also left unrepaired. The only good thing i can say about this place - it is new.. the place looks clean, service bay also clean.! but that does not transform into good service! staff shortage.. have to run 2 place.. sometime pinched upstairs to repair accident car, sometimes have to run downstairs to service normal car. complaint made to their manager also fallen to deaf ear..! so.. i think we all can forget about this place lah!

4. Kah motor - 1 - another worst performer! - go there once.. but will never go back! go there during my 40,000km service. major. a lot of item charged on the bill, but the item was either not changed or not done! I have heard also from other honda club member - this place is gonna cut your throat with all unnecessary charges.. item said changes but not done.. - all i can say - they're ruined their reputation from not being honest, maybe some employee are not being honest.. I'm being tipped about this thing by their own salesman which is my friend. (now resigned already). 1 extreme cases - 1 of my honda fd member saw their car engine oil was not changed and returned back just like that.. no wonder very fast. Avoid this place.! it's going down.. only people who don't read internet or join other honda friends (housewife.. auntie.. pakcik-pakcik) goes to this place. they survive by victimizing this type of customer.


hope the above information are helpful to all honda current and future owner. remember always to keep your receipt for future issue and to complaint at honda malaysia. remember to jot down the SA who servicing you.. and also note down the technician who servicing your car. Keep your eyes 100% on your car.. don't simply trust they will do everything they say..! if change engine oil.. insist on waiting a bit longer for all your old engine oil to be drained. once a while bring your own engine oil + flusher! they will have no excuse not to flush your engine before putting new engine oil.

Buy part from honda part center in jln ipoh.! cheaper.. and original. save your money from their ripper price.

romuluz777
post Mar 6 2013, 03:56 PM

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I've been using Peringgit Sri Auto at Old Klang Road from day 1, and I have no complaints about their service, attention to detail and staff friendliness. Its all good. The only complaint I have is their rather small waiting area. Never tried the other Honda SCs before and I have no reason to, unless Peringgit screws up.

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