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P1 P1 Wiggy: Overpromise & Underdeliver, *P1's response in Post #135*

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HeHeHunter
post Apr 19 2009, 06:57 PM

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QUOTE(blacktubi @ Apr 19 2009, 04:18 PM)
i think 1 way of using cheap price for 10mbps internet
jus get the wiggy for RN149 per month and the acer aspire ONE.Then sell the Laptop, then you can get the 10mbps internet under RM90 a month bcos the laptop cann sell up to RM1499 for new one
*
*Fixed*

That's the value of the Aspire one.

BTW, if I want one, I won't buy from the person who bought it through the package unless they are willing to sell at 70% of the price or less.
SUSPoorMe
post Apr 21 2009, 10:41 AM

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Lols, like this also can. U guys got so much of tots.
dougnut225
post Apr 21 2009, 05:26 PM

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i think you guys should consider the fair usage policy. apart from their large speed/bandwidth, every wireless broadband have policy. Upload + Download = 20GB every month. Not very suitable if you share your internet connection with other people and definitely not suitable for super heavy user. Average user won't have problem, I guess.


Heard that TM is replacing the whole network starting early this year under the HSBB project. Heard that MCMC won't allow them to rollout until 2015. Use FTTH technology sum more. Really,really hope it wil be done well and doesnt end up like strimix. Only then surfing the net will be enjoyable.
And by then, I really hope other ISP will have establish good services and compete with each other to get customers. The price will surely be much more cheaper. Having one company to monopoly the market is never good for consumers.

This post has been edited by dougnut225: Apr 21 2009, 05:34 PM
fabianz03
post Apr 21 2009, 05:32 PM

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QUOTE(dougnut225 @ Apr 21 2009, 05:26 PM)
i think you guys should consider the fair usage policy. every wireless broadband have this thing. Upload + Download = 20GB every month. Not very suitable if you share your internet connection with other people and definitely not suitable for super heavy user. Average user won't have problem, I guess.
Heard that TM is replacing the whole network starting early this year under the HSBB project. Heard that MCMC won't allow them to rollout until 2015. Use FTTH technology sum more. Really,really hope it wil be done well and doesnt end up like strimix. Only then surfing the net will be enjoyable.
And by then, I really hope other ISP will have establish good services and compete with each other to get customers. The price will surely be much more cheaper. Having one company to monopoly the market is never good for consumers.
*
Nope, as long as the govt keep wiping and hiding TM's ass, there is no way that other ISP can even compete with TM.
Sprit
post Apr 21 2009, 06:51 PM

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The fair usage of Upload + Download = 20GB is very low even for normal surfing with all that multimedia, music and video streaming.

This month I've already used Down-98.34 GB, Up-33.82 GB, Total-132.16 GB as of 21st April on my 1mb screamyx line. Consider that during the 1st 2 weeks of this month there was a massive slow down at TM and I was still able to consume this amount of bandwidth. I admit this this a shared line between 3 persons. We seldom p2p, mostly just youtube, facebook, dota, skype, usual forums, blogs... things etc. Even a third of what we've consume is already over Wiggy's 20mb fair usage cap by mid month.

I hope P1 can increase their fair usage limit to match todays web surfing habits more closely. I personally believe 40GB-50GB is more appealing. What good is fast speed when you can only get it for 2 weeks every month.
HeHeHunter
post Apr 21 2009, 07:42 PM

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QUOTE(Sprit @ Apr 21 2009, 06:51 PM)
The fair usage of Upload + Download = 20GB is very low even for normal surfing with all that multimedia, music and video streaming.

This month I've already used Down-98.34 GB, Up-33.82 GB, Total-132.16 GB as of 21st April on my 1mb screamyx line. Consider that during the 1st 2 weeks of this month there was a massive slow down at TM and I was still able to consume this amount of bandwidth. I admit this this a shared line between 3 persons. We seldom p2p, mostly just youtube, facebook, dota, skype, usual forums, blogs... things etc. Even a third of what we've consume is already over Wiggy's 20mb fair usage cap by mid month.

I hope P1 can increase their fair usage limit to match todays web surfing habits more closely. I personally believe 40GB-50GB is more appealing. What good is fast speed when you can only get it for 2 weeks every month.

*
I think I can help in this case, I will help to appeal to them.
soonvee
post May 16 2009, 12:37 PM

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This is how all internet work on malaysia doh.gif We all must accept the fact and awake from the dreams that ISP can acheive such high speed. brows.gif


penman
post May 16 2009, 12:56 PM

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read my P1 experience HERE. sad.gif

>_<
Shopboy
post May 16 2009, 01:14 PM

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In speedtest.net I got 1.45 Mb/s download and it always failed on the upload part, now I can't play online game at all... can't even log into WOW, i felt so frustrated and for first time I called up P1 careline, as per LYN forumer's feedback I don't have high hope for the call. as I did every technical advise/support from this forum, the customer service like reluctant to help me (too much complains?), just told me if you made up your mind you can cancel it and asked me do I know where is HQ.

Now its not me don't give them chance it's just this product failed me, even their customer service can't / don't offer any help at all. (while typing this I did another speedtest, the speed was 1.18 mbps downlaod and failed to run upload test again.)

So sad that I have to travel so far away just to get my refund... sigh...
p4n6
post May 16 2009, 07:11 PM

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QUOTE(Shopboy @ May 16 2009, 01:14 PM)
In speedtest.net I got 1.45 Mb/s download and it always failed on the upload part, now I can't play online game at all... can't even log into WOW, i felt so frustrated and for first time I called up P1 careline, as per LYN forumer's feedback I don't have high hope for the call. as I did every technical advise/support from this forum, the customer service like reluctant to help me (too much complains?), just told me if you made up your mind you can cancel it and asked me do I know where is HQ.

Now its not me don't give them chance it's just this product failed me, even their customer service can't / don't offer any help at all. (while typing this I did another speedtest, the speed was 1.18 mbps downlaod and failed to run upload test again.)

So sad that I have to travel so far away just to get my refund... sigh...
*
You play WOW in coffeeshop? or at home? Wiggy for in house usage as if it's the DS modem, definitely a fail case there.
SUShenry_swk
post May 16 2009, 08:42 PM

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QUOTE(dougnut225 @ Apr 21 2009, 05:26 PM)
i think you guys should consider the fair usage policy. apart from their large speed/bandwidth, every wireless broadband have policy. Upload + Download = 20GB every month. Not very suitable if you share your internet connection with other people and definitely not suitable for super heavy user. Average user won't have problem, I guess.
Heard that TM is replacing the whole network starting early this year under the HSBB project. Heard that MCMC won't allow them to rollout until 2015. Use FTTH technology sum more. Really,really hope it wil be done well and doesnt end up like strimix. Only then surfing the net will be enjoyable.
And by then, I really hope other ISP will have establish good services and compete with each other to get customers. The price will surely be much more cheaper. Having one company to monopoly the market is never good for consumers.
*
can get another ISP license?
RAMChYLD
post May 22 2009, 04:17 PM

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I was thinking of signing up this morning since Steamix giving me hell with the connection (seriously, eBay and Amazon slow as molasses). But after reading this, I think I will bite the bullet and just tahan sakit for a while more.
owc
post May 22 2009, 04:54 PM

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QUOTE(p4n6 @ May 16 2009, 07:11 PM)
You play WOW in coffeeshop? or at home? Wiggy for in house usage as if it's the DS modem, definitely a fail case there.
*
As long got signal, nomatter starbuck or your lovely house no matter DS300 or Wiggy. If your RSSI or CiNR is nice and is abouth 5~6 bar connection will get good speed.
If go slow speed, is the basestation problem and it is p4n6 cost this is the mole of P1.
Normally this type worker at P1 Wimax don't want to work fine and don't want people compline at forum, so he try to cover the cases.
Exquisite
post May 27 2009, 10:49 PM

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Cheating is already being (most probably most of the time) part of ISP's game...in order to attract customers, they are willing to do these unethical practices. IMHO this happens because our law is weak, enforcement is next to non-existence!!! At the end of the day we consumers always being the party who bear the losses. Damn those cheaters!!
soonvee
post May 28 2009, 01:37 AM

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QUOTE(Sprit @ Apr 21 2009, 06:51 PM)
The fair usage of Upload + Download = 20GB is very low even for normal surfing with all that multimedia, music and video streaming.

This month I've already used Down-98.34 GB, Up-33.82 GB, Total-132.16 GB as of 21st April on my 1mb screamyx line. Consider that during the 1st 2 weeks of this month there was a massive slow down at TM and I was still able to consume this amount of bandwidth. I admit this this a shared line between 3 persons. We seldom p2p, mostly just youtube, facebook, dota, skype, usual forums, blogs... things etc. Even a third of what we've consume is already over Wiggy's 20mb fair usage cap by mid month.

I hope P1 can increase their fair usage limit to match todays web surfing habits more closely. I personally believe 40GB-50GB is more appealing. What good is fast speed when you can only get it for 2 weeks every month.
*
Actually sometimes i am thinking that izzit streamyx sengaja dont want increase their speed and maybe scare our users consumes their bandwidth faster. Well known that fast speed=consume bandwidth faster=TM earn less a bit ohmy.gif haha.Because if we think from ISP side it is make sense and thats why most of isp dont want offer unlimited bandwidth because we as a users can kill their bandwidth faster shocking.gif Dont know my assumption correct or not la haha brows.gif

For example only la,lets say streamyx offer 1mbps speed with unlimited bandwidth or 10mbps speed with 50GB quota.Which option do u guys prefer???

This post has been edited by soonvee: May 28 2009, 01:48 AM
csmcs
post May 28 2009, 07:54 PM

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depends? i think both options aso gt ppl choose ^^
i would like 10mbps speed wif 50gb quota lolx
coz I dun reali experienced tat speed b4 T__T
blade10
post Jun 1 2009, 06:25 PM

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1)Does wiggy works well for ppl staying in condo? ie. above 10 floor or storey? Wimax have limited signal for high building , same with wiggy?

2)Anyone have wiggy experience in JB? Could we get around 1-3 mb in JB?

thx ^^
oms600
post Jun 20 2009, 05:04 PM

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what does the 20gb,5gb do?
GrumpyET
post Sep 12 2009, 03:37 AM

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My friend told me of this official government website.

If you have an official complaint against your telco, internet provider etc
- maybe overbilling
-maybe slow internet speed
- poor reception, dropped calls
etc

Then go to www.cfm.org.my

Register and make an official complaint.
right
post Nov 6 2009, 10:32 AM

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complaining to this body is defintely a first step, but don't expect too much out of it, just expect it as gathering of complains from users, just hope that when it reaches certain point that they will "really" take actions.

they talk sweet all the time, when i tested it and found out my area has very poor coverage (is suppose to be strong according to their coverage map), i waited for nearly 3 months and they still ask me to wait for 2-3 weeks. The so called "official" refund period is 45 WORKING DAYS, and even that, nearly 3 months is definitely more than 45 WORKING DAYS.

P1 crap.

I am not a happy streamyx user either but at least that's the best I can get so far. Malaysian broadband sux

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