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Downtime The "extreme Screamyx slowdowns" Thread V3, Read 1st post to learn how to "post!"

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kollerss
post May 10 2009, 05:51 PM

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Weekends was so fuking horrible i cant even surf nicely on weekdays its ok
nVidiaFX
post May 11 2009, 01:35 AM

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Ok guys i am on 2MBPS and but DL speed shows i am on 3MB. thing is i cant browse any US sites and this has been happening since 2-3 weeks or even a month. i am from mont kiara area and forever stuck in the 115 ip. what should i do? realyl desperate
davidmak
post May 11 2009, 08:31 AM

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I was in Australia and I feel the way the ISP do things here are so much better and can be implemented in our home. This is their policy:

1. Everyone can enjoy the maximum speed available in the network
In Optus's case its ADSL2+ and 20Mbps can be enjoyed as long as you have compatible modem. If you have ADSL model, you can only enjoy up to 8Mbps. 50% of the users can enjoy between 8-20Mbps 75% of the time depending on network congestion. Thats so damn better than Streamyx even if we can only enjoy 2Mbps of it.

2. Charges
They don't charge by speed and data packages. Everyone can enjoy the maximum. You only pay for the amount of data used. Their plans are 7GB onwards until 30GB. Price is also reasonable too (lets not do rates conversion because its not fair this way, assume 1:1 conversion).
kagamin
post May 11 2009, 09:46 AM

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i've been having extreme disconnection since saturday. this never happen b4. wonder if the modem is faulty.
victorchin
post May 11 2009, 10:21 AM

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QUOTE(kagamin @ May 11 2009, 09:46 AM)
i've been having extreme disconnection since saturday. this never happen b4. wonder if the modem is faulty.
*
Starting from yesterday afternoon, latency playing WOW has become unplayable.
All 60.50, 60.53, 60.54, 124 has been tested and all latency is terrible.
Tried VPN, still the same. Anyone encountered the same situation?
Reporting from Penang.


Added on May 11, 2009, 10:44 am
QUOTE(victorchin @ May 11 2009, 10:21 AM)
Starting from yesterday afternoon, latency playing WOW has become unplayable.
All 60.50, 60.53, 60.54, 124 has been tested and all latency is terrible.
Tried VPN, still the same. Anyone encountered the same situation?
Reporting from Penang.
*
Here is a sample of complaint I sent to COMMUNICATIONS & MULTIMEDIA CONSUMER .
I hope more can contribute to this cause.

Sir/Madam,

I am lodging a report against Telekom Streamyx 1MB service.
I am a user from Penang, and along with users from the rest of the states
in Malaysia, we found that Telekom is unable to provide reliable broadband
service in terms of latency and bandwith.

While the rest of the Asia countries are able to have 300 ms - 400 ms latency
to United States, Malaysia is lagging at 1000+ ms latency. Due to the
laziness and incompetency of TM in solving this problem, users have been
trying to connect to United States through VPN provided by Singapore.

Even this cannot be reliably done as somehow TM has managed to cause
a problem in this area and connection to Singapore, our closest distance
country is slow.

I found out that since yesterday (May 10)about 3:00 p.m., latency has
become horrible with most IP - 60.50, 60.53, 60.54 etc. There is also frequent
disconnect from IP. Users from all over Malaysia is experiencing this problem.
I am reporting this from Penang. Please check out what is wrong.

Regards,
Victor


This post has been edited by victorchin: May 11 2009, 10:44 AM
nothingz
post May 11 2009, 11:52 AM

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browsing US websites been slow since last weekend... but torrent still stable with 124.82 IP with around 130kb/s
mylinear
post May 11 2009, 12:01 PM

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QUOTE(victorchin @ May 11 2009, 10:21 AM)
Here is a sample of complaint I sent to COMMUNICATIONS & MULTIMEDIA CONSUMER .
I hope more can contribute to this cause.
*
You may want to read this thread:
http://forum.lowyat.net/topic/1024067


Xehanort
post May 11 2009, 04:28 PM

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4 days aredi vmad.gif
slow web surfing, slow BT, slow rapidshare vmad.gif
now i almost frustrated vmad.gif
Angelodeath
post May 11 2009, 05:03 PM

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i keep getting 124. ip...anyone have any idea on how to get 60. or other good ip's? Cause this shit sucks!

This post has been edited by Angelodeath: May 11 2009, 05:07 PM
andrew9292
post May 11 2009, 06:13 PM

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List of Ministers and Deputy Ministers (and email addresses) for the reference of users who would like to complain to higher authorities.
http://www.pmo.gov.my/?menu=cabinet&page=1797
http://www.pmo.gov.my

Feedback to PM (requires registration)
http://www3.pmo.gov.my/emaklum/PMFeedback.nsf/logv1?openform

BIRO PENGADUAN AWAM - JABATAN PERDANA MENTERI
http://www.bpa.jpm.my/

MCMC - Suruhanjaya Komunikasi & Multimedia Malaysia (complain button is on the right)
http://aduan.skmm.gov.my/
OR
Alternatively: aduanskmm@cmc.gov.my
Goneraz
post May 11 2009, 06:24 PM

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hi guys... i ad just canceled my p1 and subscribed to Streamyx against my better judgment. On the first day itself... i cant login to any website. The speed was not only slow... it was practically not moving at all. My ip is always 60. i dont know what else can i do... I called the helpdesk but they told em to wait 2 days while they resolve this issue..
andrew9292
post May 11 2009, 06:27 PM

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QUOTE(Goneraz @ May 11 2009, 06:24 PM)
hi guys... i ad just canceled my p1 and subscribed to Streamyx against my better judgment. On the first day itself... i cant login to any website. The speed was not only slow... it was practically not moving at all. My ip is always 60. i dont know what else can i do... I called the helpdesk but they told em to wait 2 days while they resolve this issue..
*
did u not see this thread and the many others about streamyx at first? anyways welcome to the family ; )
ckh93
post May 11 2009, 06:46 PM

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QUOTE(Goneraz @ May 11 2009, 06:24 PM)
hi guys... i ad just canceled my p1 and subscribed to Streamyx against my better judgment. On the first day itself... i cant login to any website. The speed was not only slow... it was practically not moving at all. My ip is always 60. i dont know what else can i do... I called the helpdesk but they told em to wait 2 days while they resolve this issue..
*
i tot 60 is always better den 115 and 118..
i use to get 115 and 118 those ip love giving me timeout to certain site but 60 ip is better compare to those 2..
lunar_crims0n
post May 11 2009, 07:04 PM

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Why can't I tracert beyond 219.93.218.177, and suddenly the ping to local site also reach 600ms ping since an hour ago.

Tracing route to lowyat.net [210.5.46.17]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 28 ms * * 219.93.218.177
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.

Pinging lowyat.net [210.5.46.17] with 32 bytes of data:

Reply from 210.5.46.17: bytes=32 time=670ms TTL=52
Reply from 210.5.46.17: bytes=32 time=670ms TTL=52
Reply from 210.5.46.17: bytes=32 time=668ms TTL=52
Reply from 210.5.46.17: bytes=32 time=669ms TTL=52
Reply from 210.5.46.17: bytes=32 time=670ms TTL=52
Reply from 210.5.46.17: bytes=32 time=672ms TTL=52
Reply from 210.5.46.17: bytes=32 time=669ms TTL=52

Ping statistics for 210.5.46.17:
Packets: Sent = 7, Received = 7, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 668ms, Maximum = 672ms, Average = 669ms
steven02
post May 11 2009, 07:12 PM

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QUOTE(lunar_crims0n @ May 11 2009, 07:04 PM)
Why can't I tracert beyond 219.93.218.177, and suddenly the ping to local site also reach 600ms ping since an hour ago.

Tracing route to lowyat.net [210.5.46.17]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    28 ms    *        *    219.93.218.177
  3    *        *        *    Request timed out.
  4    *        *        *    Request timed out.
  5    *        *        *    Request timed out.
  6    *        *        *    Request timed out.
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.

Pinging lowyat.net [210.5.46.17] with 32 bytes of data:

Reply from 210.5.46.17: bytes=32 time=670ms TTL=52
Reply from 210.5.46.17: bytes=32 time=670ms TTL=52
Reply from 210.5.46.17: bytes=32 time=668ms TTL=52
Reply from 210.5.46.17: bytes=32 time=669ms TTL=52
Reply from 210.5.46.17: bytes=32 time=670ms TTL=52
Reply from 210.5.46.17: bytes=32 time=672ms TTL=52
Reply from 210.5.46.17: bytes=32 time=669ms TTL=52

Ping statistics for 210.5.46.17:
    Packets: Sent = 7, Received = 7, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 668ms, Maximum = 672ms, Average = 669ms
*
me is also the same problem,wat actually tm net doing???really damn it!!!!
or they try to lock our internet freedom???
got anyone ping suddenly jump from 80ms to 700ms????
gnush85
post May 11 2009, 07:16 PM

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Reply from 119.110.97.241: bytes=32 time=661ms TTL=54
Reply from 119.110.97.241: bytes=32 time=662ms TTL=54
Reply from 119.110.97.241: bytes=32 time=661ms TTL=54
Reply from 119.110.97.241: bytes=32 time=662ms TTL=54
Reply from 119.110.97.241: bytes=32 time=660ms TTL=54
Reply from 119.110.97.241: bytes=32 time=665ms TTL=54
Reply from 119.110.97.241: bytes=32 time=658ms TTL=54
Reply from 119.110.97.241: bytes=32 time=659ms TTL=54
Reply from 119.110.97.241: bytes=32 time=658ms TTL=54
Reply from 119.110.97.241: bytes=32 time=659ms TTL=54
Reply from 119.110.97.241: bytes=32 time=659ms TTL=54
Reply from 119.110.97.241: bytes=32 time=658ms TTL=54
Reply from 119.110.97.241: bytes=32 time=654ms TTL=54
Reply from 119.110.97.241: bytes=32 time=656ms TTL=54
Reply from 119.110.97.241: bytes=32 time=656ms TTL=54
Reply from 119.110.97.241: bytes=32 time=659ms TTL=54
Reply from 119.110.97.241: bytes=32 time=654ms TTL=54

Ping statistics for 119.110.97.241:
Packets: Sent = 1531, Received = 1529, Lost = 2 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 651ms, Maximum = 735ms, Average = 658ms
Control-C
ops, sorry i pinged the local game server website....

This post has been edited by gnush85: May 11 2009, 07:17 PM
pengiranijam
post May 11 2009, 07:22 PM

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If you want to know why you got local high pings, try ping your own ISP website for example tmnet.net.my and see the result, if high ping for everage means that you have problem with your locations, line or it could be somewhere else, your modem or your line or both...
lunar_crims0n
post May 11 2009, 07:25 PM

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Hmm obviously i'm not the only one. Anyway I'm in Sarawak. Tried calling but only reply i got is "your call is important to us, sorry, all our customer service personnel is currently engaged" bla bla bla..
andrew9292
post May 11 2009, 07:27 PM

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QUOTE(pengiranijam @ May 11 2009, 07:22 PM)
If you want to know why you got local high pings, try ping your own ISP website for example tmnet.net.my and see the result, if high ping for everage means that you have problem with your locations, line or it could be somewhere else, your modem or your line or both...
*
looks like alot of ppl in malaysia are having this issues, what say u? everywhere location problem? everywhere line problem?
pengiranijam
post May 11 2009, 07:40 PM

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QUOTE(andrew9292 @ May 11 2009, 08:27 PM)
looks like alot of ppl in malaysia are having this issues, what say u? everywhere location problem? everywhere line problem?
*
Yes, just if you think a far a bit, why we slow on local sites, of cource tmnet.net.my is local sites, and our ISP too, if you using screamyx, ping your own ISP is the best way to know if you have problem to connect ISP itself... then sceamyx is the reason why we slow, even I ping DNS a lot packet dropped there...

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