Why don't you speak to the reseller this way and see what is their respond. Making noise in forum won't make your friend's file magically recovered.

This gonna be my last reply of your issue. Your original question:


Not "Did anyone manage to get compensation on similar case".

Also the rest of your post is ranting about them formatting the drive. So I think my reply valid to say that they've covered themselves on the fine print. And you think yours is the first case?

My apology if you get offended.

Your external drive is connected to Airport Extreme?

1-on-1 is possible if the unit are respectively new. Probably within days/week purchase and the issue is very obvious/severe. That is also highly depends on the person attended to you. As they have to put on the responsibility reporting back to Apple should they questioned the claim/swap.

General to speak the delay of repairs in Malaysia is due to shipping of parts from oversea. The usual process is to:
1) Diagnose and find out what's wrong. But of-couse your unit have to be in line for the technician to attend to it.
2) Once pinpoint the fault, the tech will then file a claim if the unit still under warranty or recall. Or quote client on the repairs.
3) Claim process require approval from Apple, they usually reply very fast. Total time upon this step might take a day or two.
4) Wait for parts to ship. Might take 3-4 days.
5) Installation & inspection before return to customer. One day.

Total turnaround should be 5-7 working days. I can not understand why it should take any longer should they being named under "service provider" list.

We provide on-site service/repair or same day service, which is new in Malaysia should I say. There're a few member whom have took such service, they can testify it

This post has been edited by wei: Feb 28 2010, 08:04 PM

Any USB/FireWire storage with right format will work. Be it thumbdrive, hdd, DVD or even flash card.

Send it to repair at Service Center and stop trying.

Depends your location, send to VR Tech (Jalan Yap Kwan Seng) or Sapura if you can.

Usual procedure they will diagnose before claiming the parts. Cause the faulty parts will have to return to Apple. If Apple found out the parts is not the issue, the Service Center will have to answer Apple on that. Or pay for the parts.

When the parts installed, they will run another round of test. Test passed only the unit will released to client.

That's a standard procedure requested by Apple.

Welcome to the world of Mac.

To your issue:
1. Try to loan another known good battery or test your batter on another known good MacBook to be sure what's wrong.
2. You need to replace the topcase (keyboard, trackpad, power button assembly).

5-7 working days if you send to proper service center. Not resellers.

Hi, your PowerMac should be Mirror Drive Door (MDD in short) the last model before G5.
The maximum RAM you can have is 2GB (4x 512MB).

I'm not sure if you can still get DDR1 333 in the market. The last we check there's only DDR1 400. But we uses that on some G5 and it works. Yet to try on G4, it's been a while we come across such Mac. When you buy you might want to check if the shop allow you to return the RAM in case unsupported. Maybe return for other brand or other items at equal value.

I've send you a PM. You need to take immediate action on wet unit.

Ehh... I'm collecting faulty macs if you still have the MBP.

If you don't hear the fan noise it's what you need to worried. It gets noisier most likely dust start collecting inside your MBP especially the air vent, heatsink and fan. So if it didn't get clean, it's normal to get noisy. If no noise, meaning your fan is not working or not spinning up as it should when your MBP under loads. If that happen for prolonged period, it will damage the MBP component due to overheats.

once again:
Dont be stingy on AppleCare.

No, they are different physically. It won't fit. Let alone your is MacBook vs MacBook Pro.

They get 10hr is not just because of battery, but combination of more energy efficient components and chips. So even if u can put it in, you still more or less get back what u having.

This post has been edited by wei: Apr 20 2010, 10:00 AM

That's another reason we dislike Windows. In Mac, if some other station still connected to it over network, OSX will warn you whenever you try to sleep/restart/shutdown. Even if you force it to shutdown the other side will only get a warning. Crash might happen if there're process running involving the disconnected server. If the server back in time, the finder will recover. Often the impatient user will force quitting processes and further complicate the matters, before even the server recover.

If you don't want to reconfigure your windows station. You can try to setup your Mac as a FTP server and connect to it from Windows. Look inside System Preferences > Sharing to enable it.

This post has been edited by wei: Apr 24 2010, 10:57 PM

@more2teayap: which model is the Mac you want to clean?

@sumtuckieeeee:
which model is your MBP? 2009 or 2010?
Try calibrating the battery?:
it's highly subjective as on what you doing and how you operate the MBP.
http://support.apple.com/kb/ht1490

What are doing on the MBP?
Screen brightness? Bluetooth on? Airport on? Keyboard backlit? Any pheripherals attached?

Are you watching Youtube or playing some facebook game by any chance?