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Hardware Mac servicing, emergency tips, General knowledge on Mac issues

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TSwei
post Oct 17 2009, 02:01 AM

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then maybe you want to try System Preference > Accounts > your user > change password.

If your password is not blank and you can't remember it, you need to insert the DVD and boot from it and choose Reset Password.
TSwei
post Oct 17 2009, 10:24 PM

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First question, is your friend very sure they swap the MBP? As in hand to hand exchange?

Secondly there's an update for Performance Issue just release few days ago. That might help if it hasn't been applied.

Third is to try clean install 10.6. Might want to try 10.5 if its available.

And lastly is to return again till such issue solved. I cant be much help just by reading your info, to troubleshoot needs hands-on. It could be many reason. Factory defects, batch problem, design issue, software issue. But the current MB are known to have SATA issue when just release.
TSwei
post Oct 18 2009, 09:19 PM

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Try reset PRAM & SMC? You can try boot into safe mode by holding shift key.
Your optical drive have problem as well? I wonder why it vomit your OSX DVD.

If you have another Mac you can try firewire target disk mode to recover your files. If you have a PC instead you will have to remove th MB HDD and put it into external casing.
TSwei
post Oct 19 2009, 05:08 PM

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QUOTE(xjukie @ Oct 18 2009, 09:35 PM)
u asking me am i trying to reset PRAM & SMC or u asked me to do it?
Currently my Superdrive working good condition.

If i take out and put into external drive to backup all the data, can the Mac drive/hardisk being read it in Windows/Linux?
*
I asked you if you have done PRAM & SMC reset. Does that help?

If you have other Mac OSX DVD try it. Else send your unit to service.
TSwei
post Oct 21 2009, 01:19 AM

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QUOTE(benccckl @ Oct 20 2009, 05:38 PM)
sad.gif Hi, sometimes when I'm stop capturing clips in final cut, the beach ball spinned & the FCP hangs. I have to restart the computer.and I found that the whole Hard drive was full (no space left) eaten up by the last clip. any idea why this is happening.
I'm using powerpc G5 1.8Ghz
thanks
*
Your mac have insufficient RAM to keep all the rendering on memory. So cache/temp file are written onto your HDD. Add-in more HDD space. They are very cheap now.


QUOTE(ininini @ Oct 20 2009, 11:41 PM)
Hi,

I'm using Macbook Air 2.16, 128 SSD, Nvdia 9400. Anyone here know how to play HD 1080 movie smoothly in MBA?
Sometimes the movie have a lagging problem. Any special setup need to do?

Please help. Thank you.  rclxub.gif
*
Try different player like Plex or XBMC. They have been mentioned in this forum before. Or simply google it. But you shouldn't put much hope on MBA.
TSwei
post Oct 21 2009, 02:44 PM

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You need to re-solder the broken part and protect it (most easy is hot glue).
TSwei
post Oct 27 2009, 08:50 PM

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Enough of this "I think" assumption.
My technical experience tell me that this is not LCD related issue.
It's very likely your logicboard is a goner.

Symptom being:
- LCD dead you will still get a complete boot.
- No chime & steady indicator LED light shows hardware failure.
- Bad RAM will cause 3 chimes and blinking indicator lights.

This post has been edited by wei: Oct 27 2009, 08:52 PM
TSwei
post Oct 28 2009, 08:44 PM

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Surface scan is to scan the cluster block by block, therefore it take super long time.
I normally won't do that, it's very taxing for the drive as well as for the Mac for no good reason. If it's already slowing down at such rate, just RMA the drive and get a new one.
TSwei
post Oct 28 2009, 09:38 PM

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Well, a lot of your question are answered by simple google:
http://www.on-linetechnologies.com/directResponseTerms.php#r

Let's say you buy a car and the engine said can go 100km/hr. But yours only goes 50km/hr or less. Will you wait for you car died only send to claim or claim immediately without wait is entirely up to you. But my young nephew can tell me the answer without posting on forum.
TSwei
post Nov 4 2009, 04:06 PM

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QUOTE(Vince1991 @ Nov 2 2009, 11:28 PM)
i know if i send it to mac service centers it would cost me a fortune and a long time to get it fixed..

so i would like to ask all the mac sifus and fans out there if its possible to check if its the charger's fault or the port's fault myself..
*
I've just posted a topic on battery & charger. You might want to check that.
To your question it's easy, you can bring your mac and charger to any nearby Apple Reseller. Ask to use their charger there, if your MacBook charging fine with the charger there. Means your MacBook is fine, only the charger is faulty.

Sometime it's luck that some owner bought a defective unit. Sometime it's also the user's using habit that cause damage to the unit/ causing parts dying fast. We have many client, most of them are happy Mac-er.

But there are no 100% for everything in real life, if you think Apple doesn't fit to earn your money, you should rethink about what to buy next. There are a lot of buyer in the forum alone if you don't want to keep your MacBook.

This post has been edited by wei: Nov 4 2009, 04:07 PM
TSwei
post Nov 5 2009, 09:12 PM

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1. You can set your app to remember your login info and auto connect when Internet available.
2. Keep your mac awake.

Mac OSX are designed to disconnect all connected device and network when goes to sleep.
TSwei
post Nov 6 2009, 07:23 PM

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How do you burn the CDs?
Why not just use 10.4 instead?
TSwei
post Nov 6 2009, 09:02 PM

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Do not ask for warez here.
You should burn the disc from Mac.
TSwei
post Nov 14 2009, 11:05 AM

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QUOTE(jmdibr @ Nov 11 2009, 09:40 AM)
I have a question about AirPort, my macbook always disconnected from  wireless network after been using
for 15-20 min and I need to OFF & ON AirPort back again to connected back to the network, then after 15-20 min
it happen again, is there anything problem with my AirPort hardware or there are some setting in software
that I'm not aware of?
*
try download the last Mac OSX update from Apple.com/download/
and apply the update again. Else you can try create a new admin user and try on it.
This is the normal procedure I would suggest user to do.
TSwei
post Nov 14 2009, 02:54 PM

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Which model is your keyboard?
You can try to ply off key by key carefully. Remember not to break any plastic tab. Then use clothe to clean.
TSwei
post Nov 16 2009, 10:36 AM

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I would suggest you sell the unit as it is to end user, you will get a better offer that way. Only consider trade-in if your unit is faulty or desperate and don't care loosing money.
TSwei
post Nov 20 2009, 03:53 PM

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The reason to do the update again is to re-apply the same update again to refresh the system in-case something went corrupted or misplaced. I know your mac is always up-to-date...
TSwei
post Nov 22 2009, 01:14 PM

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QUOTE(alooi1 @ Nov 21 2009, 12:32 AM)
Dear all,
I just want to share my experience with you guys about the my mac and Machines Store in KLCC...i sent if for repair and it sat there for almost a week. I was upset that they didn't bother doing anything about it, I decided to go pick it up. While there, i had to wait 10mins for them to find my Mac...what a screw up....

Anyway, i decided to call Wei up to see if he can help....My goodness..he fixed everything within a day....Excellent service fantastic person...i would highly recommend him to all Mac users..if you Macbook is out of warranty and needs some help...Wei is the person to go to...

Thank you very much Wei....You are a lifesaver.....
*
Thanks for the feedback!

QUOTE(thepan @ Nov 21 2009, 01:17 AM)
hey,
I'm kinda new here. thx for the support wink.gif

Anyway,
my friend told me that we can actually replace our macbook/ macbook pro's superdrive with internal 2.5 SATA HDD Docking.
Based on research,
The Most Talkabout hardware for that is MCE OptiBay.
user posted image

But the thing is I dont think there are one in Malaysia, especially lowyat.
But if u think I'm wrong,
Is there any of that in lowyat, or similar hardware? where and which can I get it and how much is it?
I'll be very happy to know it from u guys.

thx wink.gif
*
I've done that on iBook G4, PowerBook G4, MacBook Pro 15", MacBook White. You doesn't need to spend on the overpriced Optibay, just get those on eBay. I can't be sure will the IBM type fit. Pay attention to the height of newer unibody models as they might not fit.

This post has been edited by wei: Nov 22 2009, 01:16 PM
TSwei
post Nov 23 2009, 04:38 PM

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What do you meant by "reset"?
TSwei
post Nov 23 2009, 04:59 PM

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What RAM you using? Who install the RAM?

So now the Mac doesn't boot or cannot detect all the RAM?

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