how come the promotion ended d while hotlink still do the roadshows on campus
maybe the one at maxis center don't actually know the fact
I called then while the promotion suppose to end and got converted in less than a week

somebody please create userbar

if the promotion end already but hotlink still do a roadshow at your campus. isnt this a good thing?

i dont know la why maxis/hotlink still want to play hide & seek with this hotlink youth club plan... if wanna do business go ahead....broadcast to whole malaysia...make them easier to be joined.... their customer service also not well trained (this applicable to all other services & telcos all well)...

hello its call business la.

Normal plan rate 39 cents
HYC plan rate 12 cents

in long term u calculate their rate of losses. If example 100 ppl use call rate 39 cents vs 100 ppl use call rate 12 cents their losses rate is more than 50%.

They are trying to show if ppl ask they have if ppl dont ask they do not have.

I just called 1300820120.
1st call, the operator told me i can port to HYC thru *100# but i can't find anything there.

2nd call, the operator asked for my phone number and name (no ic, student id) but then he asked me to call after 2 HOURS AGAIN, because the SERVER IS DOWN.

any user above 25 convert successfully ?

but why buy new simpack always easy ?...it'll affect their hotlink EXtra plan new simpack sale is it ?

why la they always menyusahkan their own loyal customer by making this hard to convert to HYC...

Well, I'm not agree with this.

With MNP nowadays, people can choose port to d'campus and UOX if there isn't HYC. By that time, Maxis losses more.

Today i just went to the Maxis Centre & request the HYC again. They just giving me the same answer as below...



I call to the customer service, the staff also said must purchased the new simpack! Totally give up!

maxis service centre really sucks la... i went 2 service centres and both disappointed me!

the bold part is allowable in the website....i gonna bring both my sis & bro temporary digi prepaid number (which originally normal hotlink & maxis postpaid) to port to HYC this weekend...i'll print their website FAQ and How to Join HYC part....& i 'll highlight the part of customer from other telcos...

if their resist dont want to MNP the numbers, i'll ask to see their manager...if their manager also resist not allow both numbers to be convert to HYC, i'll lodge formal complain to SKMM & consumer body....

all that will happen this weekend either at maxis centre selayang or the gardens mid valley....

wish me luck

try calling them at night
I've called them last week n the staff is very nice to me n know well about HYC

Just called 1300820120 again. The operator said the server is still down, but he recorded my details: phone number, name, IC and student id. I gave my university no matrik as id number, but they didn't know. then he said he will process it after the server is up. and 7 days working days is required for the porting... thats all

can name the 2 centre??

Actually i went to lowyat plaza and taman segar's service centre to request for porting to HYC frm my hotlink prepaid. and both of them told me the promotion ended, i can only port thru ROADSHOWS. But the damned HYC website said we can port in ANY service centres. So contradicting eh!

now i ended up calling them and port on the phone, need to wait 7 working days. and yet the service centre staff said ONLY ROADSHOWS!

yeah last time the operator told me that also. u need to prove to him that u cant do it via *100#. thats totally impossible

Now i just finish to call up the Customer Service & they request me to call them back after 2 hours since they are facing the server down issue as well!

lol how unlucky of you. ask u to call back. that sucks. the first time i called hotlink they put me on hold for 10 bl**dy minutes. u say nice onot? i hear their commercials hear untill sien

ps: thanks aspire for putting my name on the list

So nw is it true that we calling to the customer service & we able change to this plan as well?