I am the same with u. i called at 12pm and they said call again after 2 hours. After 2 hours (about 2.30pm) i called again and the server was still down. But the operator recorded my details and will process it after the server is up! if not i really dulan already... (<< is 'dulan' a foul language? i not sure, tell me if it is)

Later 4pm, i make a call to them again since i called at 3pm. Really hope can get this plan by asap!

Not a foul language... just abit rude!

i think at 4pm the server will still be down. if you are lucky like me u might get an operator who is willing to take down your details 1st.

lol chill bro im sure u will get ur hyc. it'll just be a matter of time.
last time mine even worse. the process i went thru. but thats history as im enjoyin my HYC now. its worth it bro

Now i making a call to them! See how they response?

haha update us on ur latest story after u call them

gambateh... tell them to let u register 1st even the server is down
if not u scold them LOL
chill... just joking... I tried in the english operator, if you were calling into malay then maybe u can try english one

oh ask for english and malay will give us different person? that time i opt for english but the person spoke to me in BM

lol
there are a few operators, not only one. I dunnoe bm and eng same of diff person, just my guess. Maybe they hire bilingual operator!
btw JTCS how is the result?

hahah i dunno. but that time really surprise me. cuz usually everything i also opt for english. my bahasa kinda like mamak.
but the great thing was he managed to port me to HYC

Yo... I'm back! I spent total RM 12 to the customer service with nothing! They said.... SERVER DOWN. even I help u take down the info also no use! Totally nuts!

LOL
rm 12
very pain.. I just wasted rm2 for 3 calls

i keep on repeat to call the customer service by 4th time with the same reply. BORED!

Later i give a last try with abit rude attidude! See whether wanna take down my info or not!

how u call untill RM12? they put u on hold?

No. I just keep calling when they not willing to help save the info... Keep act as a noobie & i wanna change to HYC. But all the staff just provide the same answer. I almost can memorize it all the script!

what are their answer??

Finally they willing to take down my info & said after 7 working days if still haven't change to HYC plan since i use those angry sounds... moar....

haha so after u act fierce den only u got what u wished? anyway congrats bro.

Still don't know yet. Hope i able to use the HYC after 7 working days.

can wan la bro. mine that day they also said that. then really got converted. once they say they have to do it i guess. besides, takkan they take all ur details already then dont convert. haha.