Since we talked about kirim surat to protest the terrible Streamyx service, I hack up a very rudimentary letter.

If you use the letter, please check the spelling and grammar mistake. I am no English Major.

If your English is better than mine, I humbly urge you to help me (and help all) by enhancing the following letter.

Thank you all !

===============================

Dear Sir / Madam,

We are the users of Streamyx broadband in Malaysia. We have been paying our monthly bills on time, for years.

When we initially signed up with Streamyx, it is to our knowledge that Streamyx will provide us with quality broadband service. However, after we paid the bills, the quality of service (QoS) from Streamyx has been going from bad to worse.

Lately, the Streamyx line we pay our good money for, has given us nothing.

For example: People who have signed up for 2Mbps (Megabit per second) lines are getting 5Kbps (Kilobit per second) speed when trying to access foreign websites.

And this has happened nationwide.

From JB to KL, from Kuantan to Penang, millions of Streamyx users are suffering.

Dear Sir / Madam, we have paid our monthly due with our hard earned money, but Streamyx has cheated us by NOT providing us with the broadband they have promised us.

We are citizens of Malaysia, and we are asserting our right as citizens to demand change !

Either Streamyx provide us with quality service, or we demand the government of Malaysia to open up the Telephone System for other ISPs (Internet Service Provider) to serve all Malaysians.

We hereby signed the petition, as a protest !

This post has been edited by convivencia: Feb 21 2009, 02:12 PM

Good job. Will forward this letter to as many as i can.

Please note that the letter has couple of spelling mistakes.

I've corrected it.

If anyone downloaded the very first version of the letter, please download it again.

If anyone can enhance it, please do.

Thanks !!

send to tv3 XD

I'll send to TM, should i send to TV3?

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Added on February 21, 2009, 2:22 pmwhat email should i send it to? Mod can plz pinned this threaD?

This post has been edited by KuzumiTaiga: Feb 21 2009, 02:22 PM

send to all, BN/PR all tv news, newspaper !!!!

Malaysian border does not end at Penang you insensitive clod!



This post has been edited by CarlVlad: Feb 21 2009, 02:26 PM

lol..... hey convivencia/TS can u plz edit ur first post and insert a few email addresses that we can email to?

I was looking for English Major to edit my letter, and I got a Geographer instead.

Figure of speech, you know what that mean?

Just kidding mate. I'm working on another version of the letter, but don't get your hopes up lad. There's a lot of petitions and complains thrown around and they won't care.
Cheers.

If this time someone can show up at the Parliament and hand over the petition to both the government and the opposition, I think someone will sit up and listen.

Damn streamyx now the speed just below no reach 1k on international links wtf!!!

If this speed keep on going, our mainboard resistor will corrupt since 100mb file need so long hours to complete... Damn it!!!

This post has been edited by flodder: Feb 21 2009, 02:41 PM

Better send it to tv stations.
Or more effective if we do a protest on the streets.
Surely tv stations will do some coverage.

I never joined any rally or protest on the streets.
But for Streamyx, I'll make an exception

i wonder if those guys at the parliament even use the internet lol

Just had a thought, if the media had a massive influx of personalized,unique letters complaining about Streamyx service, they would be more likely publish about it. TV is too far-fetched, there are more news of national importance than a whining mobs. So yeah, gather a large group off people to send letters in a same time frame. But knowing us Malaysian and our laziness to write/type anything longer than their middle finger, more probably you'll get more people by copy pasting generic, overused petition letters.

This post has been edited by CarlVlad: Feb 21 2009, 02:55 PM

Just tell TM that most ISPs in other countries have repealed their Fair Use Policy (FUP) or Fair Access Policy (FAP) already

For example, Telefonica/O2 ISP has repealed FUP/FAP in Europe since last year. US is working on the Net Neutrality policy which will wipe out or outlaw any consumer-unfriendly FUP/FAP made by ISPs.

http://en.wikipedia.org/wiki/Network_neutrality

http://www.cz.o2.com/osobni/cz/internet_a_...l_bez_fupu.html (use Google translator if you don't understand Czech language)

Last week in In.Tech, TM still tries to uphold reasons to its FUP.

To TM,

You are supposed to upgrade your infrastructure to sustain the uprising demands, but not putting a hindrance like FUP to the demands.

Otherwise, you should open up your monopoly in wired broadband business to other companies if you don't have the will/budget/whatever (quite questionable, anyway since it's all about profit). Jaring and TimeNet are not enough (they are locked by you). HSBB project is really a monopoly by you under the new subsidiary. Get more players, please.

And, Malaysian Goverment, please be fair to your citizens (by being not too biased towards GLC companies).

http://limkitsiang.com/archive/2008/nov08/lks4969.htm

This post has been edited by eclectice: Feb 21 2009, 03:40 PM

What you said is true.

Personalized letters bring much more attention than their generic counterpart.

However, a letter still is better than no letter.

And I? I will write my personalized letters.

Gimme the email addresses / snail mail address and I will sure kirim surat to them.

Some slight errorrs and added a little more drama into it

u dun wanna know how many PAKATAN rally I've been joining lately... sigh...... we should start a streamyx one.. SO GET OUT OF YER COUCHES BEBEH!! ON TO TMNUT YA DECK SITTING APES

send to www.warkahuntukpm.com as well.

recently tmnut announced that they're going to get a better ip. lol, wats the point if we still dun hav fiber optic around malaysia best ip in the world also no use if got crappy cable

eh, add perlis also pls im suffering too

dun forget, spam this letter on tv3's email. u wont regret it

This post has been edited by ruffaz: Feb 21 2009, 05:16 PM

Mucho Gracias !!!

anyone an make malay version? maybe tv3 will read malay language as well...
and if someone send.. i think the will famous...or maybe not.

I punya bahasa manyak teruk. Soli !

I really wish that I can help.

here is a direct translation from english to malay done by myself.. some words cannot be translated directly so there might be errors or "ayat x cun" during translation. if theres any, hope that someone can correct them..


Kepada Yang Berkenaan,
Kami sebagai pengguna Streamyx broadband di Malaysia ingin membuat aduan mengenai ketidakpuasan kami dengan servis yang telah diberikan oleh TM. Servis yang diberikan tidak memuaskan walaupun kami membayar bil bulanan kami pada masa selama bertahun-tahun.

Semasa kami mendaftar untuk Streamyx, adalah difahamkan bahawa Streamyx akan memberikan servis broadband yang berkualiti. Walaubagaimanapun, setelah kami menjelaskan bil-bil kami, ‘kualiti servis’ (QoS) daripada Streamyx kini telah mencapai ketahap yang amat teruk sekali.

Kebelakangan ini, Streamyx yang kami bayar dengan hasil titik peluh kami tidak memberikan servis yang baik.

Sebagai contoh: pengguna yang mendaftar untuk kelajuan 2Mbps (Megabits per saat) hanya mampu mencapai kelajuan 5kbps (kilobit per saat) apabila mengakses website luar (luar negara)

Dan kini masalah ini berlanjutan ke seluruh negara.
Dari JB ke KL, Kuantan ke Penang, pengguna Streamyx mengalami gangguan ini.

Yang Berkenaan, kami membayar bil kami menggunakan wang yang kami peroleh dengan susah payah tetapi Streamyx/TM telah menipu kami dengan TIDAK memberikan servis broadband yang telah mereka janjikan.

Sebagai rakyat Malaysia, kami menuntut hak kami dan meminta perubahan dilakukan segera!

Samaada Streamyx meningkatkan kualiti broadband mereka atau kerajaan Malaysia membuka ruang kepada ISP (Internet Service Provider) lain dalam Sistem Telefon untuk semua rakyat Malaysia.

Dengan ini, kami menandatangani petisyen ini sebagai tanda protes!

I just want to ask:

you stated

where can I sign??

sign wit ur screamyx username.

Many thanks for your translation !!

Now it's the time to spread the "letter", whether it be in English or Malay, to all our friends and neighbors.

Spread them by Printed Letter, by Email, and by SMS.

Get them to print it out, or to write a similar letter, and then mail the letter to the following:

1. Their State Assemblymen/women,
2. Their Parliamentarian,
3. Their State's Chief Minister / Menteri Besar,
4. The minister of (whatever silly ministry),
5. The Prime Minister
6. The Media
7. CAP or whatever "Pro Consumer" group/ngo they can find.
8. Whoever they think might be helpful.

Spread the word !!

Do something !!!

It's time we the users strike back !!!

Most importantly ,Have you done your part ?

If so , do keep us posted !

I am the one who wrote that letter man !! What do you mean "Have I done my part" ???

Lol...he meant that have you e-mailed everyone that is involved in this

list all email address - tv3, thestar , etc to make it easier for all of us to forward it

that's a good idea mate

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Added on February 22, 2009, 12:14 amyoyo matteh... just chill, let us dim wits handle the job

This post has been edited by KuzumiTaiga: Feb 22 2009, 12:14 AM

if we all send it togather ?? would it work ???
send until PM can see = = !

I've sent the letter to warkah untuk PM! u guys better do the same! http://www.warkahuntukpm.com.my/

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Added on February 22, 2009, 12:17 amjust only sent...

This post has been edited by KuzumiTaiga: Feb 22 2009, 12:17 AM

send already

ok, now I'm going to http://www.chedet.cc/ (Tun Dr. Mahathir's blog) letme think some more

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Added on February 22, 2009, 12:20 amhey TS, I'll post in a Malay ver. of the letter, tomorrow ok?

This post has been edited by KuzumiTaiga: Feb 22 2009, 12:20 AM

i found some typo there, i repaired it (bold)
i repaired it because it meaning run abit from the 1 that wrote by ts

and this 1


run abit from what ts posted..
it shld be like this only



so i changed it (above)

This post has been edited by ruffaz: Feb 22 2009, 12:36 AM

I'll do a tatabahasa check on it.. wait

eh, dun wan to add comparison with the small country singapore? =s and mention that tmnet is the worst isp in asia? lol its true

This post has been edited by ruffaz: Feb 22 2009, 12:32 AM

i dun think so we stand out as the worst ISP... compared to indonesia..

err i dun see indonesian complaining abt their connection..

just google. asia's worst isp. streamyx come out at first place.

I already send it to
http://www.warkahuntukpm.com/
In the letter, I added from Perlis to Sabah as well. We need to get all parties to heard our voice so actions can be taken.

This gomen needs "face", and if we start to compare to Singapore, they'll ask us to move to Singapore.

Lose face mah !!

So better not include Singapore, at least not now.

Regarding the "worst ISP in Asia", I dunno.

There are other countries in Asia which are pretty much in the same deep crap, such as Laos and Cambodia, for instance.

BTW, I have sent email Guan Eng and Jeff Ooi, and tomorrow I'll go to Penang gomen's office at 28th floor of Komtar tower to state my case and hopefully (crossing my fingers) the Penang gomen can say something rather unkind to TM.

Tomorrow is Monday, all the gomen office will open. If anyone got time, go knocking on the gomen office doors, get as much support (FROM INSIDE THE GOMEN) as we can in order to put pressure to the "ATAS" to change.

It's futile if we fight against the ENTIRE gomen. There are simply too many of them !!

If we can make friends (abang-adik) with people INSIDE the gomen, we will gain a lot of allies and they can fight FOR us too, from the inside.

Remember, the gomen is NOT our enemy (not yet, anyway), TM is our enemy.

Kill TM and we can free up the ISP field. When there's competition, the service will be MUCH BETTER.

Thanks for the initiative convivencia.

Am sending out the letter too.

Bloody warkahuntukpm required rubbish info to be filled up

If enough of us participate, I'm sure the "Atas" would notice.

Especially that "Atas" would sit on the PM throne in March, and he wouldn't want his boat to be rocked too hard.

I was looking into this:

http://thestar.com.my/info/write2us.asp
http://www.mmail.com.my/Contact_Us.aspx
http://www.nst.com.my/Current_News/NST/corpcontact.htm

I think its worth to try with theStar or MalayMail. Or someone can also send SMS to TheStar Opinion section.
Refer to
http://thestar.com.my/info/write2us.asp

alamkaram@tv3.com.my

no need kirim surat la, they throw in the bin right away.

opposition party will do something la, they will flame our current gomen. besides, if we do post letter, at least its better than nothing.

i think we shld msg everyone in lyn or foward this msg over the mail 1st
let more people start to aware this kind of problem 1st then we can move another step

This post has been edited by Irishcoffee: Feb 22 2009, 11:42 PM

we wanna do mail or petition?or both?

The more the merrier

i just googled "asia worst isp"

and got this link
http://undebug.org/general/streamyx-asias-worst-isp

the article about tmnet is totally accurate. quote from the article "Can reward RM1 million to other people, but cannot put RM1 million more into their services.."

Just came out of Komtar.

Spent the morning talking with some folks in the Penang state gov.

Guan Eng and Jeff Ooi are not in, they are in KL. Parliament thingy.

So I talked to some of the "advisors" to Guan Eng, they too really pissed at TM for the shitmyx f*ckups.

I dunno if this meeting would result in Guan Eng open his gold mouth or not, but wait and see lar ...

Hey... how about you guys?

eh what shall i do for the letter?

actually there are lot of online petition regarding tm srvices

maybe shd add them in too?

tm streamyx complaint sites cant even loading =.=
where else can we sent to

maybe tml you go there again and see whether they are there or not. talk to Guan Eng personally is better i think.

any of u guys friends with bloggers like rocky bru or sumthg big like them?
can put tis up with them
they fighting such issue also,like labu
or if u wanna good spin,u can show it 2 a teacher/blogger up north...goes wih d kata tak nak blog
just my 2 cent

You can try talk to Anil Netto, that guy fights for everything.

Rocky Bru has been "bought" by BN already.

The other guy you can write to is "Zorro Unmasked". He was in the media. http://zorro-zorro-unmasked.blogspot.com/

And one more guy, the one who has the "People's Parliament", and he is actually a lawyer. http://harismibrahim.wordpress.com/