oh ok, nice, thx a lot. i think i will try the postpaid since they give rebate rm20 every month....

i have asked the promoter at maxis dealer in 1utama, she said that we can downgrade to prepaid but it is not advisable because after 3 round turn, that means change to postpaid n revert to prepaid again n again, u'll lose ur number, so that means it is allowed, but so far i never met people who really downgrade to prepaid..

besides, i just upgraded to postpaid yesterday , now all maxis number is my active10, calling at 15cent ..

i and my friend apply for v50 and family plus30, total commitment rm80/month is shared, minus rebate rm20/month so our monthly commitment is only rm60, if divided equally each person have to pay only rm30/month (for the first 5months only )

This post has been edited by aziz225: Jul 15 2008, 09:01 PM

Last week or few days ago. Any ideas? Whether Call Divert is applicable to Hotlink and what are the charges?
Guess may need to consult the Maxis.

huuhuu....
i think if there any charge myb at the time im using it, there is still not charge yet..
but im really not sure..
checked the hotlink web about this but cant fint anything helpfull

guess what i just upgrade to postpaid but till today i still dont get my postpaid use yet, they told me it should be today morning i can use it but it seems still no, maybe because im not go to their service center, i yesterday go to the small stall they open in carefour, maybe will wait till tomorrow...by the way the credit balance in your prepaid were transferred to postpaid after you change it or still not trasnfered, the salesmen told me it will be transferred and i hope it will be. if not my rm40 in my prepaid gone just like that liao..zzzzzzzzzz...huhu..

if just gone like that.ready ur bullet.since they told it WILL be xfer.

yes. ur balance will be brought forward to ur new postpaid.

i thinks urs will be slower since u went to stall, not those maxis authorised centre. they need time to run to maxis centre / authorised centre kua. haha

today i just call maxis service center and ask them bout my line, they told me they don't receive any information bout me changing into another line, so means that they still don't send my application to maxis service center.

Seems i got cheat by them bout my line will be change to postpaid in 1 day, i so disappointed with what they told me especially when they told me that i can change it into prepaid anytime i want without fee but unfortunately i have to wait for 6 month and need to pay rm30 for change fee, WTh lerrr..i got cheat by them, wasting my time going to carefour and change the line, better for me to go to maxis center and can change it on the spot....

oh i hate when they do like that to me..zzzzzzzzzzzz



when i call them just now, they were telling me that i have to wait for 2 or 3 days, yesterday when i change it they told me today morning can be use already. oh i hate it when they do like that, i know it was their marketing strategies but its like cheating people ooo...

This post has been edited by TakanoKyohei: Jul 16 2008, 11:54 AM

Wow i understand yr situation la but normaly for prepaid to postpaid it takes max just 1 hour if they really wanna do it and if for new number request it takes not more than 1 day la..next time go to maxis stores not those authoirse dealer or agents.Next time u wanna do look for me la ill help u to do it with in 1 day cheers bro.. and if they still dont activate yr number just go back return the sim card la cause dealers are hopeless they only care about their commision after 3 months..

those authorised agent do takes time to proces.

agree... they do take more than a day or to to activate the sim.
most MASA have limited systems to activate the sim to the network.
some more, they oso need to submit the forms oso....

n another thing worth noticing is, most MASA agents dont care if their customers are blacklisted or not. they dont even bother checking their customer credit status.
as long as they had pay their deposits for the sim n account.

activation failure may be due to blacklisted status as well.

yaya. 6 months then after tht only can change and a RM30 fee. now im recalled.
now u got learnt ur lesson lol.

i prefer go to Maxis Centre. since im in KL, it's quite ok to go to KLCC maxis centre. hehe. ppl in maxis centre is able to live up to expectation.

what they said can be believe.

huray!
just get free Rm1 to my account

I just sent an email enquiry to Maxis, hopefully will get an reply within 2 business working days.

luckily i registered at maxis booth giant batu caves, activated within 1 working day, but still got problem, they registered the principal and supplement family plus seperately, as a result the monthly commitment is not shared.. furthermore, they dont activate the free call between principal and supplement, i dont believe it ...

yesterday i went to maxis centre at TTDI, just talked to reception counter n solved within a minute, rite now enjoying my postpaid plan, hopefully there wont be any problem anymore ...

Well but now if u change back from postpaid to prepaid its not charge anymore la..

Maxis upbeat on new prepaid plan


KUALA LUMPUR: Maxis Communications Bhd hopes to enlarge its prepaid customer base of eight million with its new Hotlink 365 plan that offers prepaid validity of 365 days.

Head of consumer marketing (consumer business) Tan Lay Han said customers could now enjoy uninterrupted service over a year and there was no need to keep track of validity.

“Hotlink 365 gives customers the flexibility to make and receive calls within the period and have full control of airtime credits,” he said after the launch of the new service yesterday.

With a nominal yearly fee of RM33, customers can now keep their line active for the year. However, customers need to top up RM30 within the first six months of signing up.


Tan Lay Han (right) at the launch

The new service is also available to Hotlink's existing customers, Tan said, adding that same rates of existing prepaid plan applied to Hotlink 365.

Based on feedback from prepaid users, Hotlink came up with Hotlink 365 to cater to a segment of users that had low usage but wished to retain its mobile number, Tan said, noting that it had the lowest churn rates among the telecommunications service providers.

The new service will also cater to Hotlink's segment of migrant workers of at least three million users.

Maxis currently holds 41.7% share in the local telecommunications market with a customer base of 10 million, of which 80% are prepaid users.

On maintaining its market share after the mobile number portability kicked in, Tan said Maxis would continue to innovate its products to differentiate itself from its competitors.

http://biz.thestar.com.my/news/story.asp?f...39&sec=business

=======

weeeee, i want to convert my postpaid to PREPAID... to retain my number.
then use Happy as secondary cooking prorridge phone. haha...

FAQ (Peninsular Malaysia Version)

1. What is Hotlink 365?

Hotlink 365 is Malaysia’s first one-year active prepaid plan. For 365 validity days (one year) you won’t have to top up your account to maintain an active mobile phone line. You can SMS and make outgoing calls simply by topping up your airtime credits when you desire within this time period.

2. What does Hotlink 365 offer compared to Hotlink Plan?

Upon subscribing to Hotlink 365, you will enjoy 365 validity days instead of the standard validity days you receive from each top up made on Hotlink Plan (e.g. top up RM10 and only get 10 validity days).

3. How do I subscribe to Hotlink 365? How much will I be charged?

For new customers:
Activate a new Hotlink starter pack
Top up to ensure a minimum credit of RM33 is in your account
Dial *108*6#


Existing customers:
Top up to ensure a minimum credit of RM33 is in your account
Dial *108*6#


Note: For existing customers, please ensure that your account is active

Once your subscription is successful, a non-returnable subscription fee of RM33 will be deducted from your account.

4. If I subscribe to Hotlink 365, what will be my call and SMS rates?

Hotlink 365 gives you the best call and SMS rates similar to our current best rate plan, which is Hotlink Plan.
Call rates
Normal With RM30 top up or more
(valid for 30days) SMS Rates
Activ10 15sen/min 15sen/min 1sen/SMS
Hotlink to same network 39sen/min 36sen/min 7sen/SMS
Hotlink to different network 49sen/min 36sen/min 15sen/SMS



5. I’m an existing Hotlink customer. If I subscribe to Hotlink 365, will I maintain my promotional free talktime/SMS/points from my current plan?

Yes. You will maintain your promotional free talktime/SMS/points from your previous plan.

6. I’ve subscribed to Hotlink 365. But after using it for 3 months, I want to switch back to my old plan or to another plan. Can I do so?

No. You cannot migrate to any other plans until your Hotlink 365 expires. Your Hotlink 365 will only expire for the following reasons:

a) Failure to fulfill the accumulated top up condition of RM30 in the first six months of the subscription
b) Failure to renew your Hotlink 365 when the 365 validity days are over.

Note: You’ll be auto-switched to Hotlink Plan when your Hotlink 365 subscription expires.

CONDITIONS

1. Is there a condition I need to meet during my subscription to Hotlink 365?

Yes. You will need to accumulate top up of RM30 or more in the first six months of your 365 validity days. (e.g. a minimum of RM5 x 6 months or RM10 x 3 months).

2. I’ve subscribed to Hotlink 365. But I did not accumulate RM30 or more top up credits in the first six months of my 365 validity days. What will happen?

If you did not fulfill the condition by Day 180, your Hotlink 365 subscription (and the remaining 180 validity days) will expire immediately. After that, you will be auto-switched to Hotlink Plan. You will then have to top up to earn your validity days (e.g. top up RM10 and get 10 validity days). You can subscribe to Hotlink 365 again by just dialing *108*6# and paying the RM33 annual fee.

RENEWAL

1. My 365 validity days are expiring soon. How can I renew it? How much will I be charged?

You will receive a renewal invitation SMS 30 days before your plan’s expiry date. Just follow the instruction to renew. Once the renewal is successful, RM33 will be deducted from your account.

2. What happens if I don’t renew the plan?

You will be auto-switched to Hotlink Plan. You will now have to top up to earn your validity days (e.g. top up RM10 and get 10 validity days). You can always subscribe to Hotlink 365 again by just dialing *108*6# and paying the RM33 annual fee.

Note : Extract from Hotlink website

This post has been edited by jack7155: Jul 17 2008, 11:12 AM

1st. Pay Rm33 a total loss, not an airtime.
2nd. Must reload RM30 within the 1st 6 months. [ "after tht can enjoy ZERO reload for the remaining 6 months. " my personal opinion dun know correct o not. ]

the catch is, once u failed to renew ur 365days plan, u have to re-subscribe again n again pay RM33 again.

hope my summary is correct. if anything wrong, pls advise.

haiya, no such thing as free lunch. In short. you need to pay RM63 to Maxis a year.... that's around RM5 / month subscription fee...