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 ---> Maxis & Hotlink Fans Club v4 <---, Hotlink: Life Unlimited

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SUSDavid83
post Jul 10 2008, 01:40 PM

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QUOTE(Joshua_0718 @ Jul 10 2008, 11:11 AM)
Great!!! Hotlink not rewarding anymore...
They are not rewarding to those frequent reloader of RM10. rclxms.gif  doh.gif
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Starting 1st August right? That sucks!
TSJoshua_0718
post Jul 10 2008, 02:02 PM

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QUOTE(webbie @ Jul 10 2008, 12:03 PM)
i see the sms oni i straight delete.bcs i think it has nothing to do with me since i am not a rm30 frequent reloader. laugh.gif  i prefer reload upon offer  tongue.gif
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Yeah!! But still, 'something' like missing. Like they don't appreciate us anymore. I become frequent reloader, they also don't appreciate. Now I don't reload, same thing. laugh.gif laugh.gif laugh.gif

QUOTE(David83 @ Jul 10 2008, 01:40 PM)
Starting 1st August right? That sucks!
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Yeah!!! This is how they show they appreciate all of their Hotlink customer laugh.gif
rexoxo
post Jul 10 2008, 03:07 PM

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QUOTE(David83 @ Jul 10 2008, 01:40 PM)
Starting 1st August right? That sucks!
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what about a heavy user??
will they give more rewards??
i think they should give more reward and offer for the heavy user as a way to
appreciate their customers.
xpresside
post Jul 10 2008, 03:29 PM

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QUOTE(future80 @ Jul 10 2008, 10:39 AM)
not all service center people low standard, thier system sometimes got problem too even customer service person also donno how to do.

actually i m more prefer if they provide free customer service line for thier customer.
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i thought they hav new free cs number? 13331 or something like that for hotlink...for maxis 123
myahsam
post Jul 10 2008, 03:39 PM

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13331 is not free...
webbie
post Jul 10 2008, 04:12 PM

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QUOTE(rexoxo @ Jul 10 2008, 03:07 PM)
what about a heavy user??
will they give more rewards??
i think they should give more reward and offer for the heavy user as a way to
appreciate their customers.
*
" hopefully " laugh.gif

#Joshua - yes.you are damm rite.make no more difference now whistling.gif


TSJoshua_0718
post Jul 10 2008, 04:16 PM

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QUOTE(rexoxo @ Jul 10 2008, 03:07 PM)
what about a heavy user??
will they give more rewards??
i think they should give more reward and offer for the heavy user as a way to
appreciate their customers.
*
You can just simply browse through the last few page. You can see those reward only for those who don't reload a long time.

They do reward for heavy users too, just that you need to pay more to get the rewards. Like reload RM100 to get RM30 credit free.

QUOTE(webbie @ Jul 10 2008, 04:12 PM)
" hopefully " laugh.gif

#Joshua - yes.you are damm rite.make no more difference now  whistling.gif
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Yeah, for me, I just don't care anymore. Just give me any rewards also I will see how.



Btw, guys, go and read the main announcement of the Hotlink website
http://www.hotlink.com.my/web/portal/hotlink/index

QUOTE
Dear Hotlink members,

From 7 July 2008 onwards, please be informed that every RM30 top up or more no longer entitles you to a free switch between Talk & SMS Plan. RM5 will be charged every time you switch between these 2 plans but top up RM30 or more to still enjoy the 36sen/min instant low flat rate!

Regards,
Hotlink team.
This post has been edited by Joshua_0718: Jul 10 2008, 04:18 PM
SUSDavid83
post Jul 10 2008, 04:19 PM

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That sounds so money minded to me:

"RM5 will be charged every time you switch between these 2 plans"
TSJoshua_0718
post Jul 10 2008, 04:23 PM

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QUOTE(David83 @ Jul 10 2008, 04:19 PM)
That sounds so money minded to me:

"RM5 will be charged every time you switch between these 2 plans"
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Since when they are not money minded? They are getting 'rude' to customer since I read the minimum RM30 topup to get the points.
As though we use their service by force. laugh.gif
iJoel
post Jul 10 2008, 07:27 PM

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QUOTE(Joshua_0718 @ Jul 10 2008, 04:16 PM)
You can just simply browse through the last few page. You can see those reward only for those who don't reload a long time.

They do reward for heavy users too, just that you need to pay more to get the rewards. Like reload RM100 to get RM30 credit free.
Yeah, for me, I just don't care anymore. Just give me any rewards also I will see how.
Btw, guys, go and read the main announcement of the Hotlink website
http://www.hotlink.com.my/web/portal/hotlink/index
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But i thought talk&sms plan no longer exist edy? Replaced by hotlink plan rite.
DreMAx
post Jul 10 2008, 07:30 PM

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Hmm I received this message from Hotlink this morning. Starting on the 1st of August, Extra Points will be earned on min RM30 monthly top up and will be credited by the 5th of the following month.

So it's like RM 1 we will earn 2.5 points compared to the RM 1 = 1 point as of now.
SUSDavid83
post Jul 10 2008, 07:39 PM

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QUOTE(iJoel @ Jul 10 2008, 07:27 PM)
But i thought talk&sms plan no longer exist edy? Replaced by hotlink plan rite.
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They're still there for those who chose not to convert to Hotlink plan.

QUOTE(DreMAx @ Jul 10 2008, 07:30 PM)
Hmm I received this message from Hotlink this morning. Starting on the 1st of August, Extra Points will be earned on min RM30 monthly top up and will be credited by the 5th of the following month.

So it's like RM 1 we will earn 2.5 points compared to the RM 1 = 1 point as of now.
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I didn't read properly. It's getting worse. Not just cannot earn points for reload < RM 30. The points are not going to be credited immediately and have to wait for the following month. doh.gif
webbie
post Jul 10 2008, 07:40 PM

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what i minded most is the talk and get point that part.no news at all.damm mad.gif
DreMAx
post Jul 10 2008, 07:47 PM

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QUOTE(David83 @ Jul 10 2008, 07:39 PM)
They're still there for those who chose not to convert to Hotlink plan.
I didn't read properly. It's getting worse. Not just cannot earn points for reload < RM 30. The points are not going to be credited immediately and have to wait for the following month. doh.gif
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Hahaha... I am actually one of the many people who are still with the old plans. laugh.gif

As for the points right, they should like credit it immediately rather than waiting for the next month. What are they thinking now? We are trying to sweep away and leech all the good deals from them meh?
SUSDavid83
post Jul 10 2008, 08:13 PM

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Previously, call-me bonus only is being implemented in such fashion.

Now, they're doing this to reward bonus as well.

I'm starting to feel disappointed with Hotlink.
rexoxo
post Jul 10 2008, 11:04 PM

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QUOTE(David83 @ Jul 10 2008, 08:13 PM)
Previously, call-me bonus only is being implemented in such fashion.

Now, they're doing this to reward bonus as well.

I'm starting to feel disappointed with Hotlink.
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i wish they can read this thread and see their customer complaining..
hope hotlink will do something..
if not sure they will lose many customer to the yellowman..
carloompunk
post Jul 11 2008, 03:26 AM

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QUOTE(iJoel @ Jul 10 2008, 07:27 PM)
But i thought talk&sms plan no longer exist edy? Replaced by hotlink plan rite.
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now im using hotlink for sm n short call only... vmad.gif
for long call using happy... just only happy reception not very good outside klang valley...
hope hotlink can follow happy call rate... hehehhe... thumbup.gif
soul2soul
post Jul 11 2008, 08:28 AM

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It's all marketing strategy.Telco invested billions of ringgit in setting up their infrastructure and they need to get back their investments.

Call me back bonus, reward bonus, supersavers are all just ruse to gain market share. It's quite obvious that Maxis wants to rip at least RM30 /month from each customer, maybe this is the margin to break even.

vin_ann
post Jul 11 2008, 10:00 AM

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Yeah. Digi have come out new postpaid plan.

DiGi's new postpaid plans are DG20, DG50, DG150 and DG250, with a monthly commitment fee of RM20, RM50, RM150 and RM250 respectively.

http://biz.thestar.com.my/news/story.asp?f...82&sec=business

now we as the consumer, waiting the another round of war coming out from Maxis.

but, how fast will maxis respones to this le???
Wondering....
Wondering....

Hope it wont be too long. i remember last time Digi offered new 1Plan, maxis tooks about 2-3months then only come out with the VP50, VP80 plan.


TSJoshua_0718
post Jul 11 2008, 04:43 PM

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OMG, am I lucky today?

QUOTE
From now til 16 Jul, Top up min RM10 & get 600 Hotlink Rewards Pts on us. Simply our way to thank u for staying with Hotlink. Enjoy! Receive HR Pts on 21 Jul (31265A6)


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