ya i'm very sure... bcoz i use this line number just to call my sub only.. just like celcom have the hidden cost or something.. i don't know.. rm12 to rm27 in 1day.. just calling my sub.. i've been charged rm15 for calling my sub.. zzz

Why dont u go to www.celcom.com.my login and check your call details to see what charges is between RM12 to RM27

what is the differences between "current charge" and unbilled charged? my unbilled charge keep increasing zzzz... but current charge still remain rm27.. sorry i'm new user..

if i apply broadband d68 speed is 384kbps and unlimited data for download right >?

no such thing as unlimited data. Its cap at a certain GB. Only streamyx is pure unlimited

yup... is unlimited data but celcom capped 5Gb per month (Fair Usage Policies)...
many ppls mistaken capped means not unlimited...

unlimited data means u can use how long also can but celcom will make ur speed slower once u use more than 5Gb per month...
if u are in 3.6M package, once capped ur speed lower to 128kbps
if u are in 384kbps package, once capped ur speed lower to 64kbps

U still can online even though u capped 128kbps/64kbps unlimited data...

Streamyx also have Fair Usage Policies which started few years ago...

current charge = your last recent bill (last month bill, waiting for payment - just ignore it if you already make a payment)
unbilled charge = your current usage (this month usage), its not billed yet. wait till the end of the month then celcom will summarize it all in this month bill.

oic.. thanx.. then why my unbilled charge keep increasing even i just make a call to my sub? any hidden charge? very2 confused about this.. howcould we know whether the 20 hours limit is already gone?

erm, as far as i know there is now way to check it.. but if you call careline 1111 they might can help u to check it.

about the hidden charge, so far im using 1+5 for 3 years, no hidden charge.

i used sms to check my bill.. hmm.. just trying to use postpaid 1+5 for this 1st month.. if not will convert to maxis again...

you can always check your bill, last pay, unbilled amount, etc using sms, or short code *118#.. but u can't check how many hours free call has been used

merdeka day no topup bonus eh?

i don think so... nothing in the newspaper tho... hmm...

ya lah, after reporting 13th consecutive quarter of revenue growth last week.. its a record, no other telco can achieve that yet. Also the biggest net addition (more than half milions of new users within last three month.. not to mention that ARPU increase, MOU also increase.. they manage to make hundred milions of profit.

but...

no bonus for users :-(

note: during Q1 performance report early this year they give a bonus, but this time Q2 performance report no bonus.

i stay at kluang johor. and i using celcom D98 package, while my friend using Maxis rm68 . guess wat, his maxis a way faster than my broadband.now i really sad about it.

its depend on the location and time.. but in my previous experience celcom broadband is stable and faster compare to maxis broadband. however im not sure if its different nowadays since celcom facing serious network congestion recently.

it may due to signal you received, for example if maxis 68 get UMTS signal, meanwhile celcom 98 get GSM signal then of course lah maxis faster. because at some places we got blind spot coverage issue.

other factor is network congestion, if majority of resident in your area use celcom broadband then of course celcom broadband become slower.

This is my bill for today.. i checked my bill today at 12 at noon,

current charge =RM27.75
unbill charge =RM9.30

Then i checked it on the same day at 9 at night,

current charge =rm27.75
unbill charge =Rm57.23


even though i didn't make a call to anyone.. except my subline.. and i call my subline today not even reach 1hour of time.. so anyone here experienced this?

why dont u call 1111 to confirm all this? It will be even more clear then post on the internet?

Since 1111 is free anyway

yes, ask them to check what is your last usage history.. coz if im not mistaken, online customer service doesn't show your current usage, it only show the usage details for previous month bill.. correct me if wrong..

by the way, i check *118# using my xpax number.. hey, we got
Suprise Reload Bonus
today..

but i dont know what is the TnC

This post has been edited by epool86: Sep 2 2009, 08:10 AM

Guys, celcom 014 user can join as well? O.o