i Think all umobile agent are trained to be a conman!!!

i registered for their broadband service in sg wang last sat during their roadshows and the line is not open until now!!!

i went to one of their agent's store in sg. wang again on saturday wanted to cancel the line, they told me cannot cancel coz in progress already and they promise will activate the line on the same day.

today is monday and the line is not activated. i called their agent and they said they will check.

all their agent are only train to con our money and they only know how to answer 'i'll check', 'i'll look into it', 'i'll call you back'.

same like the owner, TALK ONLY, NO ACTION!!!!!

aiyorrr ... don't have to spam all U Mobile threads la ...

I agree with what AlexKong mentioned. I have the same problem. I bought 2 umobile nomber because a lot a free stuff inside and cheap whithin same network. I pass one to my friend.

At first, I am very happy to use it because every MMS i send is just 25 cents. A picture is worth more than what i say in a sms. It also save time.

So, i keep on capture every part of my day and MMS it out to my friend to tell what i currently doing.

Things goes well all time. But when my friend travel back to mentakab for holiday. All my MMS is sent. I tot it was ok.

But sadly my friend told me that no MMS is received. I was curious and i try to sent more MMS. The MMS is sent successfully and my money is deducted. I tot it was ok.

But then, my friend told me that there is internet profile error message.

So i call to UMobile and they told me that the receiver must be also in 3G coverage which is klang valey, ipoh and seremban.

Then i also ask about the refund of MMS charges which doesnt reach the receiver. They could not do also.

I really think that they (UMobile) should only charge the customer if the MMS is received by customer. People only get paid when the service is done.

But UMobile seem like doesnt work that way.

Where got such thing one?
How come must need 3G coverage to receive MMS?
I use Maxis 2G service, anywhere also can get MMS what.
When no coverage, like overseas, got roaming ma. Can still receive.
I think these uMobile people trying to con U la.
No infrastructure but still want to pretend to be mobile operator.
Someone should complain to MCMC!

umobile going to die. mitv rebranding to u-mobile. what next ?

celcom offer x.o.x better rate than umobile.

ive been using umobile since dec2008. so far calls are good, but 3g kinda sucked. im using U68 plan now with a SE G900i.
went to umobile website, fill in details to send 3g/gprs settings for my hp, nothing happened.
line is somewhat good to me and it doesnt give reception problem. under carpark also can get.

hi all umobile fans... im using the prepaid plan, my number just got barred. i want to know how many days i still have to reload my credit b4 the line is totally terminated?

is it jz like Hotlink/DIGI 3 months duration?

Round about. 90 days IINM.

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Added on March 16, 2009, 9:42 pmBTW, just noticed that U Mobile prepaid has a new voice calls rate, 0.7 sen/sec (old was 0.8). Called them up, said old users are not transferred to this new rate scheme. Dang!

This post has been edited by 9M-MAS: Mar 16 2009, 09:42 PM

0.7 sen/sec will be 42 sens/min voice call charged for prepaid users right. a bit expensive. if they can reduce the rate to 30 sens/min overall, then i think of getting 1.

42sens/min is super expensive !! idoubt anyone would wanna subscribe to this though.. they should reduce it..

well, u-mobile target customers who always talk less than 1 minutes (few seconds). thats why if take one minute charge, of course its expensive... if its 10-20 seconds as example, then here is the advantage of umobile.

btw, seems like many complaints about umobile erk....after all, from the beginning, they need to do something extraordinary to surpass the big barriers of other oldtimers (digi, mxs, celcom). and with the so many con cases reported, i am afraid it just make their chance worsed...

U Mobile suits me for two reasons:

1) 8 sen SMS to all networks
2) My calls, while quite medium long, I notice is always a few seconds after some normal block i.e. 1 minute and 4 seconds, 3 minutes and 12 seconds. As I have said before, U Mobile can be cheaper at the early parts of a normal charging block. Pay for what you need. It is true if you were to strictly judge on per minute basis, it can be expensive. But with my pattern of usage, I notice I save more than the time when I was using hotlink. I like their per second charge block.

Besides, I've got a nice number...

This post has been edited by 9M-MAS: Mar 17 2009, 07:28 AM

u must understand the agreement between u mobile and celcom.. u mobile roam into celcom gsm network wherever they dont have coverage

and the problem is celcom only allow umobile user to use voice call and sms using their network.. celcom did not allow any data services (such as mms, and gprs) if im not mistaken..

u mobile also cannot offer lower call rates since they buy bundle airtime from celcom.. unless celcom sell their airtime at lower price. but thing will get better soon when umobile expand their coverage and not depend on celcom network anymore..

i think in order to success u mobile need to be different and unique.. maxis, celcom and digi are very well established company, with huge user base and complete infrastructure.. and with current penetration almost 100% there is no chance for u mobile to gain new customer unless stealing the maxis/celcom/digi customer..

maybe u mobile can use divide and conquer technic, such as focusing on certain local community by offering lowest call among them. i still remember when celcom introduce 'Celcom Zone' offering 28sen/min call at few kampung at my area few years ago lol.. Ringlet (cameron highland) and Bukit Tinggi are example of Celcom Zone at that time..

This post has been edited by epool86: Mar 17 2009, 09:16 AM

hi thanks for ur information.

Sorry, offline topic.
Does U-mobile offer Broadband Connection?

maybe it'd be safe not to go to those small dealers .. just go directly to U Mobile service centres (e.g. BTS, Pyramid, etc.) These are the official, legit centres, ran by U Mobile staffs ...

confession i'm a U Mobile postpaid user (secondary line) ... primary line is Maxis (first mobile line and been using for >~8 years) .... haven't gotten my bill yet to compare charges. But U Mobile's quality wise, it's almost on par with Maxis' ... of course comparing U Mobile vs Maxis is like comparing Orange vs Green Apple (pun intended!) .... both have their fair share of pros and cons anyway ....

like what monara mentioned, if you're a quick chatter, U Mobile is acceptable/affordable .... if you're a serious/sophisticated chatter, want all-in-one service with cheap charges, then other telcos are better (bottom line)

means?

i don't know why... maybe because of problem with u mobile policy itself

huh? u mobile's policy? in what sense?

maybe ppl are fedup with the service, that's why there's no more to talk about in this thread

Yes. RM68 per month with no contract.