I think this is an important issue which merits a thread to catch the attention of potential buyers, in the topic title itself. With thousands of posts in hundreds of pages in the now v3 of Nokia 5800 specific threads, some people might miss this important defect of Nokia XM5800.

I have been (and still is) seriously considering buying Nokia 5800, after years of not upgrading. Since I came to know of Nokia 5800, I have given iPhone, Blackberry and LG Renoir a pass.

With AP set selling at RM1500 -1650 one week ago, it came as a pleasant surprise that the original sets can be had for as low as RM1335 from various LYN dealers in past one week. I am not familiar with handphones market, but rarely if ever do retail price of original sets go lower than AP sets, and this must have caught many AP sets dealers by surprise!

Though the launch date is a few days from now, some posters in the 5800 thread are saying that the RRP of original Nokia 5800 is RM1499. Why Nokia themselves give us such a good deal? With its functionality, style, and hype, a price of RM1700 - 1800 should still remain competitive against other touch screen phones!

Now there is one very plausible reason. Looking at this poll http://forum.lowyat.net/topic/897979, about half users experienced erratic earphone volume problem within days of usage! And those that fortunately have not (yet) might get it later on! Reading through Nokia 5800 threads, this problem is attributed to manufacture defect whereby the earphones does not have good contact with the circuit board. Though it is claimed to be easily repaired, the questions that keep bugging me as a potential serious (but not so easily swayed by excitement/'poison' ;-) ) are:



Some argue that earphone volume is not big deal, but isn't a phone primary function voice call? For me, it must be a tool first, a gadget distant second, and a toy never.

Don't get be wrong. I am not campagning against XM 5800. RM1350 is still a fairly good price for all its good features, even if one use it as a PDA-cum-Bluetooth earpiece phone. But psycologically, when the problem hits you, when it fails your expectation, RM1350 will suddenly seem pricey. You will start asking: no wonder Nokia prices XM 5800 orig so low.

So, for those who have not bought but consider buying it, be a smart discerning calm consumer, and better start asking now rather than later:



(As an aside, apparently those Finland sets are okay, but those made in China sets are defective. That is why many users in forums of Chinese users found out the issues first.)

This post has been edited by Visionew: Jan 6 2009, 04:50 PM

very good info bro..
so means that there is a big different between 5800 made in china n 5800 made in finland? so only the made in china 5800 have the problem?

Since the launch date is only on the 9th, anything purchased before that isn't official. I'm interested to see if the "official" sets suffer the same defects.

How do we know that the set is from Finland or china?

Is there any method to check it?

Avaxx set mostly is from China ?

i agree ! i sent to nokia and they said my phone is from china, and nokia msia not yet launch 5800. so anything on the market now is not considered official and nokia will not entertain us, because they dont recognize these phones as 'official'. i even show the warranty card and stuff like that..... useless also....

seems like AVAXX is considered AP phone also ? should go for zitron which is due launch officially?

feels scared to get 1 now..got so many complain bout defects..
if wait until zitron come out so is dat the price will going very2 high?
u know zitron set is much2 expensive..

hey...are you serious? AVAXX is supposed to be original, not AP set. Nokia really rejected them?!

dude it shows that u dunno how to argue back la dude, should ask for their manager to attend you and for sure they will change for u.

these technician sometimes lazy or dunno how to fix simply make up some excuses.

iphone selling damm kaw mahal . but still got lot problem .

now 5800 got 1 problem only .....

Just did a bit of searching, apparently this volume issue is widely recognised at Symbian-Freak forum, affecting users from various regions around the world, Russia, UEA, US, Europe etc etc. I guess XM 5800 has not been officially launched in any of these regions. They probably get parallel import sets too. But from this link, http://discussions.europe.nokia.com/discus...ssage.id=121283
this problem is widespread and affect orignial sets sold in Spain etc. (have not got the time to read through all messages).

Therefore, I doubt the original sets are free of such defect. One poster at the above thread said:


I think the prudent thing to do is to wait and watch. See if the orig sets after the launch date or a later batch are free of such rampant manufacture defect. Such a pity that I have waited for 4 years. Well, on the flip side I can wait another 4 weeks :-)

This post has been edited by Visionew: Jan 6 2009, 06:40 PM

Wow! In Europe Official product 5800 WLAN also got problem. Software+Hardware Quality r so ”Good“

This post has been edited by Tan Guan Yeu: Jan 6 2009, 07:26 PM

I dont really care about speaker contact problem. for me it can easily fixed. as long as theres no other major hardware defect such as pcb, screen, wlan etc.
I'll get one soon..

I think Asia MF Htc , Samsung or LG Quality r Better t Nokia.

while i appreciate your intentions TS, this still shud be in the appropriate thread. It'll be pointless to merge this thread now into the other as posts are sorted according to time posted. kindly repost this if u wish into the correct thread. u can also PM that TS to make a link to your post if u wish, work it out with him

In HIGHLIGHTED form..



FOR risky SOLUTIONS !!!!

This site teach u to UNBENT the earpiece connector?
http://www.symbian-freak.com/forum/viewtopic.php?t=27394

This site teach u to BENT the earpiece connector as much as possible?
http://www.dospy.com/bbs/thread-2633075-1-1.html

This site teach u to stick some tapes around the earpiece???
http://www.sogi.com.tw/newforum/article_li...opic_ID=6056572

Do u wanna take the RISK?

BEST SOLUTIONS

1. Dont buy first if u havent get it
2. Send in to Nokia Care Center and wait for 1-2 hours to fix your brand new phone with no guarantee it wont happen again.

This post has been edited by rayzrblade: Jan 7 2009, 12:12 AM

Me too hope this thread will remains..
So this problem is hardware related?
Will it be another reason for Nokia to keep on delaying the date they launch Nokia 5800?
It was expected to be launched way before Dec 2008.

If they delay to fix such problem..why the owners now are facing such issues?
Its a very simple issue that Nokia missed...
there are few solutions online..some claim that it worked..but the ways are actually contradicting...

I have re-open the original thread by visionew and merged it with the revival thread created by Razr.

I realise the importance of the topic for creating awareness among user and potential buyer too. And such topic usually will generate very worthy discussion as well for such a popular hot-cake phone.

I apologise on behalf of the mod team for closing the thread earlier.

combined pulak...

seriously..can u guys assign that MOD to be in charge of kopitiam? his efficiency can make a big difference in kopitiam..really.

This post has been edited by rayzrblade: Jan 7 2009, 12:10 AM

Stuff are like these are done at moderator's discretion, FYI, there arent strict guidelines for stuff like these. If you disagree, u can always PM the moderator who did what (in this case me) and argue your point, and i would gladly work together with you. There's no need for sarcasm. if u have a problem with me, so be it. now do stick to the topic on hand. thank you.