Welcome Guest ( Log In | Register )

8 Pages « < 3 4 5 6 7 > » Bottom

Outline · [ Standard ] · Linear+

 DIRECTORY for Hardware Distributor / RMA Claim, if u don't know where to claim warranty

views
     
drivenheat
post May 20 2014, 04:47 PM

I'm Officer Cadet
*****
Senior Member
945 posts

Joined: Mar 2009
From: battle field


QUOTE(sillylicious of m3 @ May 1 2014, 11:55 AM)
Bought an Asrock motherboard. Send to VIEWNET(bestpoint) for RMA. Get back wrong revision of the mobo. Send back because can't fit the I/O plate also. Been 2 weeks already. Anybody know how to call asrock? Just to replace 1 wrong mobo (their fault) also takes so long?

Not sure how to contact asrock... icon_question.gif
*
bad situation..
beast921
post Oct 29 2014, 04:09 PM

Casual
***
Junior Member
360 posts

Joined: Dec 2005
From: Ampang / Kuantan


Guys,
usually if send Sapphire Card for RMA how long would it take?
I send mine for RMA at best point (viewnet) couple weeks back...
itadakimatsu
post Oct 30 2014, 07:09 PM

Getting Started
**
Junior Member
199 posts

Joined: Aug 2006


QUOTE(beast921 @ Oct 29 2014, 04:09 PM)
Guys,
usually if send Sapphire Card for RMA how long would it take?
I send mine for RMA at best point (viewnet) couple weeks back...
*
as far as i know,sapphire is the slowest to return the rma card,due to lots of gc rmaed,mine rma 280x n 270x took 7-8 weeks but still ok,best i think is asus,3-4 weeks oredi got...my most unpleasant rma is from gigabyte for gtx 770,took 5 weeks to get back but after test the gc no display,so need to resent back n paid again, 7 weeks later got back,total 12 weeks cant use the card,very frustrated...
beast921
post Oct 30 2014, 10:39 PM

Casual
***
Junior Member
360 posts

Joined: Dec 2005
From: Ampang / Kuantan


QUOTE(itadakimatsu @ Oct 30 2014, 07:09 PM)
as far as i know,sapphire is the slowest to return the rma card,due to lots of gc rmaed,mine rma 280x n 270x took 7-8 weeks but still ok,best i think is asus,3-4 weeks oredi got...my most unpleasant rma is from gigabyte for gtx 770,took 5 weeks to get back but after test the gc no display,so need to resent back n paid again, 7 weeks later got back,total 12 weeks cant use the card,very frustrated...
*
errkkk..ic... copy that.
I guess I just need to wait it till at least 7 weeks..then.

itadakimatsu
post Oct 30 2014, 10:46 PM

Getting Started
**
Junior Member
199 posts

Joined: Aug 2006


QUOTE(beast921 @ Oct 30 2014, 10:39 PM)
errkkk..ic... copy that.
I guess I just need to wait it till at least 7 weeks..then.
*
its not necessarily 7 weeks,maybe if your luck better it will take less than that...i remember the seller said during the time i rmaed my gc it took longer coz many people rma coz the gc overheat due to mining...

beast921
post Oct 30 2014, 11:32 PM

Casual
***
Junior Member
360 posts

Joined: Dec 2005
From: Ampang / Kuantan


QUOTE(itadakimatsu @ Oct 30 2014, 10:46 PM)
its not necessarily 7 weeks,maybe if your luck better it will take less than that...i remember the seller said during the time i rmaed my gc it took longer coz many people rma coz the gc overheat due to mining...
*
Copy that... Thankz for the info.


Update:
received my RMA sapphire HD 6790 today evening..pick up from Best point
They had to replace with similar card & received differ serial number for the replace card.

all together (from 15th Oct - 12th Nov 2014) @ 28 day

tested the card... hmmm... found the idle temp slighly higher (idle @ 53'celcius) with Card Fan @ 60%

Attached Image

Attached Image

This post has been edited by beast921: Nov 13 2014, 12:53 AM
hellflame
post Jan 2 2015, 11:27 AM

On my way
****
Senior Member
525 posts

Joined: Feb 2013
Hi admin , I have a Corsair value Ram 1600mhz 4gb , Which pulled out from my laptop because of no display , Corsair cover lifetime warranty but i dont know whether which shop can help to claim the warranty of this unit .. Idealtech does?
brokenbomb
post Jan 3 2015, 02:00 PM

Regular
******
Senior Member
1,269 posts

Joined: May 2005


hello, sapphire 7850 3d card bought may 2013. missing receipt somemore.

any luck to do RMA for it?

thanks
alfiejr
post Jan 3 2015, 03:43 PM

Gaming~
******
Senior Member
1,294 posts

Joined: Feb 2012
From: Taman Rasa Sayang, Cheras


QUOTE(hellflame @ Jan 2 2015, 11:27 AM)
Hi admin , I have a Corsair value Ram 1600mhz 4gb , Which pulled out from my laptop because of no display , Corsair cover lifetime warranty but i dont know whether which shop can help to claim the warranty of this unit .. Idealtech does?
*
Yup Idealtech can do it, lingloong i.e Dotatech also provide the service.

QUOTE(brokenbomb @ Jan 3 2015, 02:00 PM)
hello, sapphire 7850 3d card bought may 2013. missing receipt somemore.

any luck to do RMA for it?

thanks
*
The serial number on the card should help with the rma, though having the receipt of purchase may be required in some cases.

hellflame
post Jan 3 2015, 03:48 PM

On my way
****
Senior Member
525 posts

Joined: Feb 2013
QUOTE(alfiejr @ Jan 3 2015, 03:43 PM)
Yup Idealtech can do it, lingloong i.e Dotatech also provide the service.
The serial number on the card should help with the rma, though having the receipt of purchase may be required in some cases.
*

However , will the cost for RMA stand half price of the Ram card? Because the unit is only worth around RM110 for new.

Decky
post Jan 5 2015, 12:27 PM

Regular
******
Senior Member
1,190 posts

Joined: Dec 2008
Hi guys, my Leadtek GTx 650 TI boost has a wobbly fan that is causing some noise- performance not visibly affected but I'm a little concerned about it.

Owned it for more than a year. According to the Leadtek website, it is said that the warranty in Asia is 24 months, but according to Aoneplus (Where I bought it), they said warranty only one year. Which is true?
TristanX
post Jan 5 2015, 01:50 PM

Where is my stars?
Group Icon
Elite
24,334 posts

Joined: Nov 2004
From: Setapak, Kuala Lumpur


QUOTE(Decky @ Jan 5 2015, 12:27 PM)
Hi guys, my Leadtek GTx 650 TI boost has a wobbly fan that is causing some noise- performance not visibly affected but I'm a little concerned about it.

Owned it for more than a year. According to the Leadtek website, it is said that the warranty in Asia is 24 months, but according to Aoneplus (Where I bought it), they said warranty only one year. Which is true?
*
1 year is by the shop. 3 years by distributor.
Decky
post Jan 6 2015, 08:03 PM

Regular
******
Senior Member
1,190 posts

Joined: Dec 2008
QUOTE(TristanX @ Jan 5 2015, 01:50 PM)
1 year is by the shop. 3 years by distributor.
*
Ah. Is it common knowledge that leadtek has 3 years warranty? The website said so, but looks dodgy. Not stated on the box.

Another noob question, if I want to RMA my card, I have to send it to the place mentioned in the first page, do I have to bring the box and manuals etc.? (I understand that receipt is defo necessarily)


Thanks for replying btw!
CheaTeRz
post Jan 30 2015, 07:32 PM

They can't beat me so they call me Cheater. oh silly
******
Senior Member
1,400 posts

Joined: Nov 2007
From: Seksyen 24, Shah Alam



Hello,

I'm looking forward where I could send my Team Elite Memory for RMA?

based on the list, I tried to open the website but its no longer available.

anyone?

thanks!
SlamberGamer
post Mar 5 2015, 06:05 PM

Getting Started
**
Junior Member
128 posts

Joined: May 2014


Anyone here know how to rma gigabyte taiwan set.. pls do inform.. urgent..
mod_po
post Mar 9 2015, 11:29 PM

im a dragon in cat costume
******
Senior Member
1,462 posts

Joined: Oct 2013


having asus HD7970 DC2 TOP, this is my 4th RMA. n now i got fed up. All RMA tooks more than 1month to settle, which get my nerve. So anyhow i can make refund? i am upset because asus keep replacing the card with their warehouse stock. all RMA card i get all got scratch, rusty, dust, missing screw.
TSgoldfries
post Mar 9 2015, 11:32 PM

40K Club
Group Icon
Forum Admin
44,415 posts

Joined: Jan 2003




QUOTE(mod_po @ Mar 9 2015, 11:29 PM)
having asus HD7970 DC2 TOP, this is my 4th RMA. n now i got fed up. All RMA tooks more than 1month to settle, which get my nerve. So anyhow i can make refund? i am upset because asus keep replacing the card with their warehouse stock. all RMA card i get all got scratch, rusty, dust, missing screw.
*
Yes it's bad. Which shop did you send them to btw?

my group of contacts also have such complaints.

on my R9 280X I sent for RMA, took 9 weeks.

Condition before - fan not working, card working
Returned condition - fan working, card not working

mod_po
post Mar 9 2015, 11:39 PM

im a dragon in cat costume
******
Senior Member
1,462 posts

Joined: Oct 2013


QUOTE(goldfries @ Mar 9 2015, 11:32 PM)
Yes it's bad. Which shop did you send them to btw?

my group of contacts also have such complaints.

on my R9 280X I sent for RMA, took 9 weeks.

Condition before - fan not working, card working
Returned condition - fan working, card not working
*
bestpoint

1st card (ori purchase): dead pixel -10weeksRMA
2nd card: dead on gaming -more than month
3rd card: 3d not functioning -more than month
4th card (current): dead pixel, producing strips of pixels

i gve up, just want a refund, dun want to make things worst-the tribunal

This post has been edited by mod_po: Mar 9 2015, 11:40 PM
TSgoldfries
post Mar 10 2015, 12:46 AM

40K Club
Group Icon
Forum Admin
44,415 posts

Joined: Jan 2003




I feel you. my RMA process was about 3 months in total.

which shop / disti you send to?
mod_po
post Mar 10 2015, 01:33 AM

im a dragon in cat costume
******
Senior Member
1,462 posts

Joined: Oct 2013


QUOTE(goldfries @ Mar 10 2015, 12:46 AM)
I feel you. my RMA process was about 3 months in total.

which shop / disti you send to?
*
BESTPOINT-Viewnet

8 Pages « < 3 4 5 6 7 > » Top
 

Change to:
| Lo-Fi Version
0.0260sec    0.59    6 queries    GZIP Disabled
Time is now: 1st December 2025 - 08:45 PM