maybe you guys have to understand what is dispatch, order, arrive.....
all the terms

the 24 hours one usually means dispatch within 24 hours, doesn't will arrive to your doorstep next day.

Have only placed 2 orders with the online store. 1st for the iLife update disc was shipped from Singapore, took 3 days to get to me, 2nd for an iPod Shuffle (wanted the engraving) shipped from China, took a week.

what about mac pro.. i tot they got warehouse at malaysia? dam.. i didnt customize anything said delivary within 1-3 business day.. hope mine dun come after 1 week.

btw i having weird problem . after paid via cc. the store said their confirmation system down until may 25th and my confirmation only can be made on the day. so meaning they havent charge my cc right? only until they saw my orders and making sure?


Thank you for your order.
We are currently updating our systems. Your delivery timeframes are not
affected, however your order confirmation emails will be delayed. Please
expect to receive your order confirmation on or before Monday, May 25th.
You can find answers to common questions by visiting Online Help.
Please print this page or write down your Order Number (see below).
Thank you for shopping at the Apple Online Store.


Products to be Shipped
Your web order number is xxxxxxxx
Order Summary:
Order Info
Web Order Number
xxxxxxxxx
Shipping Address
xxxxxxxx
No.67
xxxxxx
xxxxxx
12345
xxxxxxxx
SELANGOR
Malaysia
xxxxxxxxx
Shipping Method
Standard Shipping
Order Items Quantity Item Price Item Total
Mac Pro Quad-Core
Part Number: MB871ZP/A
3GB (3x1GB)
Apple Keyboard with Numeric Keypad (English)
and User's Guide
COUNTRY KIT,MAC PRO-ITP
One 2.66GHz Quad-Core Intel Xeon
Apple Mighty Mouse
NVIDIA GeForce GT 120 512MB
One 18x SuperDrive
640GB 7200-rpm Serial ATA 3Gb/s
1 RM 8,499.00 RM 8,499.00

Estimated ship: Within 24 hours
Delivery within 1-3 bus. days (after shipment).
Order Subtotal: RM 8,499.00
GST: RM 0.00
Free Shipping: RM 0.00
Estimated Total: RM 8,499.00

This post has been edited by vailance: May 24 2009, 06:41 PM

I'm not sure about Mac products shipment.

But lately I ordered iPod, it was came from SuZhou, China.
When you check the DHL shipment Tracking (login your Apple account), you will know where your order is coming from.

Hope it helps.

This post has been edited by friends: May 24 2009, 07:41 PM

ope their order status system up soon. i cant check now. once they fixed their own problem i might able to check how long does it take. cant wait.
just found out i forgot to add the airport to my mac pro.. haih.

nah.... just get a 3rd-party wireless dongle...

for me, i'd just get an el-cheapo linksys router, use DD-WRT firmware to set it to wireless client, plug it into the MP lan ports, and you got yourself a customised Airport.... cost about the same... maybe less, depending on which model you're getting...

Errrr...not quite...if he has a mixture of g/n network, then the new Dual-Band Airport is really useful...

only if you take advantage of dual-band from the source aka the wireless router that's being used.... otherwise it's useless....

can do that? onyl linksys? which modal? as my house use linksys wifi n router wor.. meaning i need to buy another wifi n router do tat? wah pain..
i just found out theres no place to buy a airport for mac pro except the moment when u configure and checkout. how about the airport for mac pro early 2008? also WiFi-N

Edit: ops off topic d.

Update: The confirmation system up. now my mac pro showed : Prepared for shipping
meaning they waiting the local courier server to pickup.
and Delivery time frame is 27th/05/09 - 03/06/09

got a feelin they gonna delay it. im leaving KL at 28th back to hometown, dunno when they shipping that time i can ask them ship to melaka?

This post has been edited by vailance: May 25 2009, 12:43 PM

Other good part about having internal Airport is creating a network by Internet Sharing and able to turn it off when not needed. I paid mine for RM80+, more or less what I paid for lousy USB dongle. So why not?

Apple should have include this for the Mac Pro. Nuff said.

Call them bout your issue vailance: 1800806419
They are really helpful, I spoken to them various incident. Tell them about your concern, they will give you support.

they won't delay it much.. the reason for their delay is custom clearance if im not mistaken..

just call them and bug them a little bit.. they will fasten it up for u..

that's what happen to me, i bug them a bit about the shipping and they ship it to me 1 day early..

ya will do that. see if they can unpack my shipment and add airport or not. hope it wont delay another day

i will bug them tomorrow once they start shipped.

too bad their phone support from 9-5 weekdays only. All item ships from Singapore. Stupid customs better dun kacao ..

bought my 24" imac last month from apple store... was great on it. is like it know what it does for me. just like i can do everything with it except playing my games that is built for windows. *sigh* back to the experience i got from purchasing from the online store is that they use DHL (Dua Hari Lambat) and the funny thing is that the order is from malaysia to singapore but the item was delivered from shang hai and the expected delivery date was late for 2 days... sigh... DHL claims it got stuck in customs n bla bla. call up to apple store, they give me a RM65 refund due to it's late and the best part, i went to pickup my imac from DHL warehouse in Glenmarie at 3am! but i still love my mac now.. hahahha

wah.. i just receive email from singapore Apple store about my item shipped and they email me a pdf invoice/receipt in pdf form.. i can say their service is a lot professional and proper. good job

they shipped via dhl express also.
"Delivers by: 26/05/2009 " omg so fast.. if the late i call bug them also hope like boundaries ur case i can get refund haha

This post has been edited by vailance: May 25 2009, 07:15 PM

Last few weeks i oder an iphone 3G(white) in maxis they said dnt hav stock in thier shop need wait them to post for me,but i wait around 2 weeks+ only the shipment arrive -.-"

is like that, because they will manufacture ur order in suzhou china..

at least that's where my MB is manufactured

all mac manuf. at china now edy.. even now all mouse and keyboard all hampalang go china d. last time in malaysia eh.. still cant beat the labor costs there. so far until now i heard they all used DHL to deliver. hmm, shouldnt they choose like fedex or other company to lower their cost, well for me i think DHL is overkill.

BTW my shipping status:


May 25, 2009

15:40
Singapore - Singapore Shipment picked up


18:41
Singapore - Singapore Processed at Singapore - Singapore


19:17
Singapore - Singapore Processed at Singapore - Singapore


19:17
Singapore - Singapore Departed from DHL facility in Singapore - Singapore


19:37
Singapore - Singapore Arrived at DHL facility in Singapore - Singapore

blur.. keep moving in singapore

This post has been edited by vailance: May 25 2009, 10:14 PM

i think they trying to get custom clearance

should be lah, DHL work overnight maybe wake up morning they shipped till kl d. the notes mentioned deliver by 26th which is tomorrow.

vailance just bug them only.... everyday call and check with the DHL where is the item....