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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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vin_ann
post Oct 25 2008, 09:27 PM

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seems here is more to prepaid?

no 1 use postpaid?
TSfruitie
post Oct 25 2008, 09:39 PM

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QUOTE(vin_ann @ Oct 25 2008, 09:27 PM)
seems here is more to prepaid?

no 1 use postpaid?
*
Quite balance actually between these two packages. smile.gif
I'm on postpaid anyway. smile.gif
jasonkwk
post Oct 25 2008, 09:42 PM

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anyone know prepaid WAP/GPRS charge is how much?
TSfruitie
post Oct 25 2008, 09:52 PM

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QUOTE(jasonkwk @ Oct 25 2008, 09:42 PM)
anyone  know prepaid WAP/GPRS charge is how much?
*
What did you mean? Activation fees or data transfer charge rate? unsure.gif
If it is activation is free of charge.
aspire2oo6
post Oct 25 2008, 10:25 PM

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I guess you are trying ask per transfer data rate right?
jasonkwk
post Oct 25 2008, 10:44 PM

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QUOTE(aspire2oo6 @ Oct 25 2008, 10:25 PM)
I guess you are trying ask per transfer data rate right?
*
yes. sorry for the ignorance. I really cant find the rate on Digi website, and with the slow streamyx connection, i really cant find it. blush.gif
CrossFirE
post Oct 26 2008, 01:08 AM

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i can feel that DIGI is going to the postpaid future rather than the prepaid one. they still provide good services and promotion for the prepaid but what i see is that they hope that everyone going for the postpaid as now their postpaid rate is stronger than others
LYR
post Oct 26 2008, 12:01 PM

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QUOTE(CrossFirE @ Oct 26 2008, 01:08 AM)
i can feel that DIGI is going to the postpaid future rather than the prepaid one. they still provide good services and promotion for the prepaid but what i see is that they hope that everyone going for the postpaid as now their postpaid rate is stronger than others
*
no doubt that its postpaid is very cheap. nevertheless, you cant expect someone with monthly usage less than RM15 opt for postpaid. prepaid is still the best choice for them. smile.gif
herojack41
post Oct 26 2008, 12:03 PM

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laugh.gif digi user reporting in...used almost 5 years rclxms.gif.

yes....prepaid for student is a better choice,if many call...then use digi rm50 that postpaid they call rates very low also

This post has been edited by herojack41: Oct 26 2008, 12:04 PM
ndragon
post Oct 26 2008, 12:17 PM

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QUOTE(jasonkwk @ Oct 25 2008, 10:44 PM)
yes. sorry for the ignorance. I really cant find the rate on Digi website, and with the slow streamyx connection, i really cant find it. blush.gif
*
its 10cents/kb smile.gif
Elezend
post Oct 26 2008, 04:06 PM

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I want to complain about digi cause I'm very frustrated with them already mad.gif mad.gif mad.gif mad.gif

I'm UTM student and subscribed to the digi d'campus plan and at first I was charged for calling digi numbers after I made more than RM 1and so I called the customer service and they refunded all my money and say they will fix the problem ASAP (keep in mind this is in August)

And then, they've been charging me again and again until supposedly, I am enjoying free rate, but they charge me 36 cents per minute mad.gif mad.gif mad.gif I complain complain complain until one day the technician phoned and called me "The d'campus rate supposedly to be enjoyed by those using it in the study area aka fac there but fac there sometimes I still get overcharged mad.gif mad.gif

Furthermore, the guys living opposite my block can get the d'campus rate and WHY CAN'T I?!!!!

I very angry and they overcharge me all the time, sometimes i keep record and find out they charged me more than RM10 until I decided to call the customer service (I very frustrated already) and guess how much they refund me this time?! 5 CENTS!!!

I called the customer service for more than a million times (hyperbole..) until now I also lazy call and make less phone calls cause I very mad at them (Make me cannot contact my family T.T and charging me more than FnF) and even chatted with them online but they aren't doing any !#!@#$@#$#@!!!

Anyone know what should I do?

my friends all give up calling CS cause every time make phone call need to call them once and wasting time listening to the recorded call.

I very angry you know, I can't call my dad as long as I want especially when he lives so far away and get charged more than FnF

anyone know what should I do?
aspire2oo6
post Oct 26 2008, 04:58 PM

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First get the bill and go to their center and report if cant solve just report to MCMC. I thought everyone said DIGI da best?
Elezend
post Oct 26 2008, 05:12 PM

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I'm prepaid and digi d'campus is prepaid plan

Digi can be quite sucky when it comes to solving problems
aspire2oo6
post Oct 26 2008, 05:15 PM

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hehe i heard alot people say digi the best in solving problem. Why dont u go direct to the centre and resolve this? Calling their careline only and do so much.
-PatheticSoul-
post Oct 26 2008, 05:18 PM

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i wanna ask..the thing that u top up rm100 then ur credit life will stay 1 year..izzit still on?
aspire2oo6
post Oct 26 2008, 05:23 PM

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Expire long time ago. Last month.
When its available why didnt u reload for it?
-PatheticSoul-
post Oct 26 2008, 05:26 PM

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hm..i just bought the new number.just change into digi.
ksc_3688
post Oct 26 2008, 05:26 PM

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digi CS quite good ma.
very poilte and very effective unlike...m*xis
-PatheticSoul-
post Oct 26 2008, 05:30 PM

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but i realized something that when i check my kredit balance..

its says here reload b4 31.07.2009

why so lama one?kinda 1 year also..if i top up 30 bucks..then it will change to one month back?
aspire2oo6
post Oct 26 2008, 05:33 PM

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I already said u port to digi u get free 1 year validity.

U reload RM900 the validity also stays until 31.07.2009

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