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 List of Restaurant that can charge 5% service tax., the list is updated! download it here!

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TSfookiat
post Aug 28 2008, 10:25 AM, updated 16y ago

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This is from The Star today, an article on the 5% service tax charged by the restaurants around Malaysia.

» Click to show Spoiler - click again to hide... «


I have accessed their website and listed out all the relevant restaurants. Guys, know your rights! Click on the spoiler! Its a long list and its arranged according to states. the List is updated from the initial 415 restaurants to 465 restaurants. Get the latest list here!

The format is like this; No./Name of Restaurant/License No.
» Click to show Spoiler - click again to hide... «


OLD! Get your PDF version here! Before October 2009! OLD!
Attached File  senarai_nama_restoran_CP___english.pdf ( 148.55k ) Number of downloads: 925


OLD! Get your PDF version here! Same list as above, different look. OLD!
Attached File  SENARAI_NAMA_RESTORAN_YANG_MASIH_DILESENKAN___BARU______________2.9.pdf ( 353.08k ) Number of downloads: 725


NEW! Get your PDF version here! Latest updated Oct 2009! Arranged according to company!
Attached File  SENARAI_RESTORAN___PELESENAN_BERPUSAT.pdf ( 206.57k ) Number of downloads: 188


NEW! Get your PDF version here! Latest updated Oct 2009! Arranged according to state!
Attached File  SENARAI_RESTORAN_IKUT_NEGERI___UPA.pdf ( 239.97k ) Number of downloads: 282




This is the latest announcement from the Customs regarding the Service Tax matter.

» Click to show Spoiler - click again to hide... «


This post has been edited by fookiat: Jan 12 2010, 03:01 PM
dinozilla
post Aug 28 2008, 11:10 AM

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is Service tax the
5% Gov tax, or the 5/10% Service tax???
TSfookiat
post Aug 28 2008, 11:20 AM

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QUOTE(dinozilla @ Aug 28 2008, 11:10 AM)
is Service tax the
5% Gov tax, or the 5/10% Service tax???
*
Its the 5% Government Tax.
dinozilla
post Aug 28 2008, 11:31 AM

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but normally we see two items in receipt
Gov tax 5%
service tax 10%

which one betul?
TSfookiat
post Aug 28 2008, 11:37 AM

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QUOTE(dinozilla @ Aug 28 2008, 11:31 AM)
but normally we see two items in receipt
Gov tax 5%
service tax 10%

which one betul?
*
I don't quite understand your question..

but, the govt tax 5% should be taken out from those restaurant that do not have 3 million sales per year.

it means, they cannot charge 5% govt tax anymore..
dinozilla
post Aug 28 2008, 11:41 AM

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ok....
then may tat 10% is service charge...not tax....

Added on August 28, 2008, 11:51 amon top of tat....here comes another question....
why some restaurant charging Service charge....
is it legal? wat permit them to do so...
muz we pay it?

This post has been edited by dinozilla: Aug 28 2008, 11:51 AM
stormchaser
post Aug 28 2008, 12:31 PM

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Goood....!! I'm looking for this list..
cactus1
post Aug 28 2008, 02:12 PM

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QUOTE(dinozilla @ Aug 28 2008, 11:41 AM)
ok....
then may tat 10% is service charge...not tax....

Added on August 28, 2008, 11:51 amon top of tat....here comes another question....
why some restaurant charging Service charge....
is it legal? wat permit them to do so...
muz we pay it?
*
10% is SERVICE CHARGE (TIPS)

5% is GOVERNMENT TAX
mygenesis
post Aug 28 2008, 03:36 PM

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QUOTE(fookiat @ Aug 28 2008, 10:25 AM)
This is from The Star today, an article on the 5% service tax charged by the restaurants around Malaysia.
I have accessed their website and listed out all the relevant restaurants. Guys, know your rights! Click on the spoiler! Its a long list and its arranged according to states.

The format is like this; No./Name of Restaurant/License No.
» Click to show Spoiler - click again to hide... «


Get your PDF version here!
Attached File  senarai_nama_restoran_CP___english.pdf ( 148.55k ) Number of downloads: 925


This is the latest announcement from the Customs regarding the Service Tax matter.
*
tx 4 d info bro!! nice efford rclxms.gif
TSfookiat
post Aug 28 2008, 04:01 PM

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QUOTE(mygenesis @ Aug 28 2008, 03:36 PM)
tx 4 d info bro!! nice efford  rclxms.gif
*
thanks... biggrin.gif
kbandito
post Aug 28 2008, 07:24 PM

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Anyone can tell me Island Cafe and Wong Kok in SS belongs to which company?
I couldn't find their name there.
AskarPerang
post Aug 29 2008, 01:39 AM

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What about fast food franchise like KFC, McD, Pizza, etc?
Only got service charge now?

It's funny when I bought Mcflurry for RM 4.10 (base price, no extra charge at all) in Alor Star...but in KL it's RM 4.30.
eurayle
post Aug 29 2008, 09:21 AM

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Actually, why can self-service restaurants (e.g. McD, Burger King, some food courts) still impose the 10% service charge?
TSfookiat
post Aug 29 2008, 09:25 AM

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QUOTE(AskarPerang @ Aug 29 2008, 01:39 AM)
What about fast food franchise like KFC, McD, Pizza, etc?
Only got service charge now?

It's funny when I bought Mcflurry for RM 4.10 (base price, no extra charge at all) in Alor Star...but in KL it's RM 4.30.
*
you have to look at the receipt to confirm...

its been quite some time since i visited any fast food outlets.. tongue.gif

Added on August 29, 2008, 9:26 am
QUOTE(eurayle @ Aug 29 2008, 09:21 AM)
Actually, why can self-service restaurants (e.g. McD, Burger King, some food courts) still impose the 10% service charge?
*
good question...

could somebody enlighten us?

This post has been edited by fookiat: Aug 29 2008, 09:26 AM
myjunk
post Aug 29 2008, 11:27 PM

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Funny, I just posted this too.. (but in kopitiam)

http://forum.lowyat.net/topic/778898/

My Beef : only 400+ restaurants? What about BIG names restaurants? Their names not in the list also. I was charged by one such BIG name restaurant.

I made some inquiries and ended up, the fella treat me like I want to eat for free.

So now, I'm seeking clarification and sent emails to the them. (customs.gov.my)

I suggest you do the same
Chester
post Aug 30 2008, 08:19 AM

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good, someone need to take off that 15%...its killing especially when taking expensive meal
Sky.Live
post Sep 6 2008, 03:08 AM

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179 Old Town Kopitiam Cherass Sdn Bhd 06000871/2006
180 Old Town Kopitiam Kuala Lumpur SB 05000821/2005
181 Old Town Kopitiam Sdn Bhd 06000654/2006

do this mean not all Old Town Kopitiam can charge us ++ anymore?

MALACCA (0)
NEGERI SEMBILAN (0)

means we are not expected to be taxed when we travel across such states?

Franchised outlet easily hit 3m target if they combine their sales. If individual outlet i doubt many starbucks will ever hit 3m sales per month

This post has been edited by Sky.Live: Sep 6 2008, 03:10 AM
Jordy
post Sep 6 2008, 05:38 AM

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Here are some clarification with so many doubts here.

QUOTE(fookiat @ Aug 28 2008, 11:20 AM)
Its the 5% Government Tax.
*
I believe it is the 5% Service tax as mentioned repeatedly in the article. Nothing was said about Government tax.
This tax is not going into the Government's pocket. It is to be retained by the 435 restaurants.

QUOTE(AskarPerang @ Aug 29 2008, 01:39 AM)
What about fast food franchise like KFC, McD, Pizza, etc?
Only got service charge now?

It's funny when I bought Mcflurry for RM 4.10 (base price, no extra charge at all) in Alor Star...but in KL it's RM 4.30.
*
KFC, McDonald's and Pizza Hut are in the list, please check carefully. McDonald's is known as Golden Arches Restaurants Sdn Bhd.
KL's McDonald's have different price for its products than Kedah I believe. It is the Master Franchisor's plan.

QUOTE(Sky.Live @ Sep 6 2008, 03:08 AM)
179 Old Town Kopitiam Cherass Sdn Bhd 06000871/2006
180 Old Town Kopitiam Kuala Lumpur SB 05000821/2005
181 Old Town Kopitiam Sdn Bhd 06000654/2006

do this mean not all Old Town Kopitiam can charge us ++ anymore?

MALACCA (0)
NEGERI SEMBILAN (0)

means we are not expected to be taxed when we travel across such states?

Franchised outlet easily hit 3m target if they combine their sales. If individual outlet i doubt many starbucks will ever hit 3m sales per month
*
Old Town Kopitiam Sdn Bhd covers ALL Old Town Kipitiam across the country. There is no such thing as Old Town Kopitiam Melaka/Negeri Sembilan.
Old Town Kopitiam was registered under 3 different names, so besides Old Town Kopitiam Cheras and Old Town Kopitiam KL, all other Old Towns are under the registration of Old Town Kopitiam Sdn Bhd. Please check to confirm.
A correction to the bold statement, the threshold amount of RM3 million is per annum, NOT per month. So it equates to RM250,000 per month. Still think Starbucks Coffee can't make this amount? whistling.gif

This post has been edited by Jordy: Sep 6 2008, 05:39 AM
rayzrblade
post Sep 6 2008, 02:26 PM

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1. The public can decline to pay service tax to restaurant owners who fail to display

their service tax license issued by the Royal Malaysian Customs.

HOW does it looks like? the license?
andrekua
post Sep 6 2008, 03:50 PM

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Dont waste time.

With ever increasing price, I would say most will still be charging cos they are not sure whether or not their per annum sales will exceed RM3million at year end.
Jordy
post Sep 6 2008, 06:21 PM

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QUOTE(andrekua @ Sep 6 2008, 03:50 PM)
Dont waste time.

With ever increasing price, I would say most will still be charging cos they are not sure whether or not their per annum sales will exceed RM3million at year end.
*
They need to have the license to collect the tax. These licenses can only be obtained by having annual sales of RM3 million. Even if they hit the target at year end, they still can't collect the tax yet. Once they have hit the target, only then can they apply for the license. So by saying they are "not sure" of their annual sales, meaning to say that they have NOT obtained the license.
billytong
post Sep 6 2008, 06:46 PM

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Why dont they just drop the whole tax idea and make our citizen lives easier? Bunch of fools with no IQ.

Without Tax, we dont need to worry about our "rights" and nobody will charge those tax illegally.

And it is not like I want to bring the whole list of Legalize restaurant that are allowed to charge tax to customer.

And the license of Royal Malaysia Customs can faked easily. So those can not qualified can easily be "qualified"

now with some can legally tax, some can illegally tax, we as a citizen have to waste our time to identify between them. If the restaurant is making 3Mil per anum, those 5% tax mean nothing to them. Such policy is like helping the rich get richer. The big guys can charge tax, the newly open small restaurant or mamak stall cannot tax. LOL

Now I have more reasons to vote this BN out from our Gov.
Monya Meow Meow
post Sep 6 2008, 09:28 PM

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Thanks for the list of restaurants rclxms.gif
By the way, is Sushi King in the list ?
It was so long and I didn't see it. Could have missed it though.
Thanks laugh.gif
Jordy
post Sep 6 2008, 09:49 PM

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QUOTE(Monya Meow Meow @ Sep 6 2008, 09:28 PM)
Thanks for the list of restaurants  rclxms.gif
By the way, is Sushi King in the list ?
It was so long and I didn't see it. Could have missed it though.
Thanks  laugh.gif
*
Hmm, if you do look hard enough, you will find it with the typo smile.gif

314 Sushi Kin Sdn Bhd 02000535-02
Monya Meow Meow
post Sep 6 2008, 10:22 PM

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Hey bro, nice to see you again biggrin.gif
Thanks for pointing that out to me.
It was pretty tough looking through all the words.
moneysaya
post Sep 7 2008, 01:41 AM

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Can clarify why NS and Melaka is 0? Including franchise outlets e.g. Mcd, kfc, coffee beans and starbucks?
Sky.Live
post Sep 8 2008, 08:43 AM

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QUOTE(Jordy @ Sep 6 2008, 05:38 AM)
Here are some clarification with so many doubts here.
I believe it is the 5% Service tax as mentioned repeatedly in the article. Nothing was said about Government tax.
This tax is not going into the Government's pocket. It is to be retained by the 435 restaurants.
KFC, McDonald's and Pizza Hut are in the list, please check carefully. McDonald's is known as Golden Arches Restaurants Sdn Bhd.
KL's McDonald's have different price for its products than Kedah I believe. It is the Master Franchisor's plan.
Old Town Kopitiam Sdn Bhd covers ALL Old Town Kipitiam across the country. There is no such thing as Old Town Kopitiam Melaka/Negeri Sembilan.
Old Town Kopitiam was registered under 3 different names, so besides Old Town Kopitiam Cheras and Old Town Kopitiam KL, all other Old Towns are under the registration of Old Town Kopitiam Sdn Bhd. Please check to confirm.
A correction to the bold statement, the threshold amount of RM3 million is per annum, NOT per month. So it equates to RM250,000 per month. Still think Starbucks Coffee can't make this amount? whistling.gif
*
thanks for clarification. My mistake to misread it
Seems like any outlet which we used to be charged 5% will still be charging us

i am interested which outlet which has been taken away the rights to charge 5% instead.
TSfookiat
post Sep 8 2008, 12:24 PM

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Thanks guys for making the thread so lively..


QUOTE(moneysaya @ Sep 7 2008, 01:41 AM)
Can clarify why NS and Melaka is 0? Including franchise outlets e.g. Mcd, kfc, coffee beans and starbucks?
*
NS and Melaka is 0 because, not even one restaurant in the state are eligible to charge service tax. Means, their annual sales can't reach RM 3 million to be eligible.

Added on September 8, 2008, 12:26 pm
QUOTE(Monya Meow Meow @ Sep 6 2008, 09:28 PM)
Thanks for the list of restaurants  rclxms.gif
By the way, is Sushi King in the list ?
It was so long and I didn't see it. Could have missed it though.
Thanks  laugh.gif
*
As pointed out by Jordy, its in the list..

The list is long tongue.gif , get the pdf version, or use your good old Ctrl+F to see whether the restaurant you want to know is included or not..

This post has been edited by fookiat: Sep 8 2008, 12:26 PM
Jordy
post Sep 8 2008, 03:37 PM

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QUOTE(Monya Meow Meow @ Sep 6 2008, 10:22 PM)
Hey bro, nice to see you again  biggrin.gif
Thanks for pointing that out to me.
It was pretty tough looking through all the words.
*
Hey bro, long time no see, even in MSN. How was your house? laugh.gif
It is pretty easy to go through the list though, if you look hard enough nod.gif

QUOTE(moneysaya @ Sep 7 2008, 01:41 AM)
Can clarify why NS and Melaka is 0? Including franchise outlets e.g. Mcd, kfc, coffee beans and starbucks?
*
QUOTE(fookiat @ Sep 8 2008, 12:24 PM)
Thanks guys for making the thread so lively..
NS and Melaka is 0 because, not even one restaurant in the state are eligible to charge service tax. Means, their annual sales can't reach RM 3 million to be eligible.
*
NS and Melaka are not actually 0. The restaurants that are eligible to collect the tax are all the big franchises there.
So, only the name of the Master Franchise will be listed. All other branches would follow.
I do believe that KFC and McDonald's in NS and Melaka are doing RM3 million sales annually though.
So, please check for the Master Franchise's name in order to find out if it is eligible smile.gif
angelgemini
post Sep 8 2008, 03:48 PM

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neway not in the list,
yesterday i go, they still charge me 10% service charge and 5% gov tax....
WTH????
Putraskyline
post Sep 8 2008, 04:25 PM

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QUOTE(angelgemini @ Sep 8 2008, 03:48 PM)
neway not in the list,
yesterday i go, they still charge me 10% service charge and 5% gov tax....
WTH????
*
What restaurant?
Jordy
post Sep 8 2008, 04:29 PM

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QUOTE(angelgemini @ Sep 8 2008, 03:48 PM)
neway not in the list,
yesterday i go, they still charge me 10% service charge and 5% gov tax....
WTH????
*
Mind you though, some restaurants have different name with their registered business name.
You need to check their registered business name to make a confirmation.
If still it is not in the list, then you can lodge a complain to the Customs department.
skybees
post Sep 8 2008, 05:04 PM

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thanks the infor..

I always hv drink in mamak during weekend at the Aman Suria,near the tropikana. The Nasi Kandar Penang no more charge the tax, but very funny is.. the nasi or mee goreng charge RM5.20.

Ask him why got extra RM0.20..izzit already inrease the price? He jz smile only.. Me and my gang wondering is oledi insert inside the price..

Erhmm..
Jordy
post Sep 8 2008, 05:21 PM

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QUOTE(skybees @ Sep 8 2008, 05:04 PM)
thanks the infor..

I always hv drink in mamak during weekend at the Aman Suria,near the tropikana. The Nasi Kandar Penang no more charge the tax, but very funny is.. the nasi or mee goreng charge RM5.20.

Ask him why got extra RM0.20..izzit already inrease the price? He jz smile only.. Me and my gang wondering is oledi insert inside the price..

Erhmm..
*
Well, that is still the weakness in our system now. Although the service tax on these premises have been abolished, still they can find other ways to charge that little "extra" smile.gif As long as they do not charge that service tax illegally, nothing that we could do.
angelgemini
post Sep 8 2008, 07:03 PM

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QUOTE(Putraskyline @ Sep 8 2008, 04:25 PM)
What restaurant?
*
QUOTE(Jordy @ Sep 8 2008, 04:29 PM)
Mind you though, some restaurants have different name with their registered business name.
You need to check their registered business name to make a confirmation.
If still it is not in the list, then you can lodge a complain to the Customs department.
*
Neway karaok...
i duno how to spell .. sorry
wenjie86
post Sep 8 2008, 07:19 PM

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QUOTE(fookiat @ Aug 29 2008, 10:25 AM)
you have to look at the receipt to confirm...

its been quite some time since i visited any fast food outlets..  tongue.gif

Added on August 29, 2008, 9:26 am

good question...

could somebody enlighten us?
*
they still charge 5% of gov tax but not 10%service tax..

comfirm.. i kept all the receipt whenever i visit to KFC n McD
azfamy
post Sep 8 2008, 07:51 PM

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cheers for the list, mate.
Putraskyline
post Sep 8 2008, 08:01 PM

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QUOTE(wenjie86 @ Sep 8 2008, 07:19 PM)
they still charge 5% of gov tax but not 10%service tax..

comfirm.. i kept all the receipt whenever i visit to KFC n McD
*
KFC never charged for service tax.
stfu
post Sep 8 2008, 08:04 PM

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As informed by my friend (a hotelier), the 10% service charge is only imposed if you dine-in at the outlet. If you do take-away, you won't be charge the 10%. His reasoning is that, when you dine-in the staffs will have to serve you the food, entertain whenever you call to ask for chilli sauce/tomato sauce/pepper/tissue/whatnot. Whereas when you do take-away, they just prepare your food and off you go.

I don't know whether this is applicable for all outlets, I'm sure it should though, but whenever I did take-away at McD I didn't see them charging 10% on my receipt. Different if I dine-in, then they'd charge the 10%. Not sure about now whether they still practice this, long time never eat fast food already. Would be nice if somebody who dine-in and take-away can keep their receipts and clarify this.
TSfookiat
post Sep 8 2008, 09:05 PM

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QUOTE(Jordy @ Sep 6 2008, 05:38 AM)
Here are some clarification with so many doubts here.
I believe it is the 5% Service tax as mentioned repeatedly in the article. Nothing was said about Government tax.
This tax is not going into the Government's pocket. It is to be retained by the 435 restaurants.
From what I understand, the 5% have to be returned to the government.

Government called it 'service tax'. rclxms.gif

Restaurant called it 'government tax'. rclxms.gif

I hope that there are people out there that can enlighten me on this. tongue.gif

I got this from theedge.

» Click to show Spoiler - click again to hide... «


http://www.theedgedaily.com/cms/content.js...151520-7fbda08a

This post has been edited by fookiat: Sep 8 2008, 09:26 PM
Jordy
post Sep 8 2008, 09:28 PM

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QUOTE(angelgemini @ Sep 8 2008, 07:03 PM)
Neway karaok...
i duno how to spell .. sorry
*
Neway Karaoke is registered under Neway Karaoke Box Sdn Bhd, and it is confirmed that they are NOT in the list.
You could lodge a complaint to the Customs department if you retained the receipt.

QUOTE(wenjie86 @ Sep 8 2008, 07:19 PM)
they still charge 5% of gov tax but not 10%service tax..

comfirm.. i kept all the receipt whenever i visit to KFC n McD
*
KFC and McDonald's are IN the list as I pointed out earlier, so they CAN charge the tax.

QUOTE(stfu @ Sep 8 2008, 08:04 PM)
As informed by my friend (a hotelier), the 10% service charge is only imposed if you dine-in at the outlet. If you do take-away, you won't be charge the 10%. His reasoning is that, when you dine-in the staffs will have to serve you the food, entertain whenever you call to ask for chilli sauce/tomato sauce/pepper/tissue/whatnot. Whereas when you do take-away, they just prepare your food and off you go.

I don't know whether this is applicable for all outlets, I'm sure it should though, but whenever I did take-away at McD I didn't see them charging 10% on my receipt. Different if I dine-in, then they'd charge the 10%. Not sure about now whether they still practice this, long time never eat fast food already. Would be nice if somebody who dine-in and take-away can keep their receipts and clarify this.
*
Yes, you are right. But even if you dine in, you will still have to do self-service. Chilli/tomatoe sauce or tissue can be obtained at the side.
The service tax is for the "service" of air-conditioning and the seats for you to dine in smile.gif That is the service they provide.

QUOTE(fookiat @ Sep 8 2008, 09:05 PM)
From what I understand, the 5% have to be returned to the government.

Government called it 'service tax'. rclxms.gif

Restaurant called it 'government tax'. rclxms.gif

I hope that there are people out there that can enlighten me on this. tongue.gif

I got this from theedge.

» Click to show Spoiler - click again to hide... «


http://www.theedgedaily.com/cms/content.js...151520-7fbda08a
*
Oh? I am not so sure then. It is very complicated in Malaysia as we know biggrin.gif But in Australia, we call it Goods and Services Tax (GST) that would be returned to the Government. I heard before that Malaysia wanted to implement the GST as well last year, but no news about it since doh.gif
It is like having an inefficient Government running the country smile.gif
moneysaya
post Sep 13 2008, 09:03 AM

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How should I tell the outlet manager that I should not be charge...
TSfookiat
post Sep 13 2008, 06:24 PM

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QUOTE(moneysaya @ Sep 13 2008, 09:03 AM)
How should I tell the outlet manager that I should not be charge...
*
its up to you really..

do you want to exercise your rights as a consumer?

you can always state your case to the consumer association or the customs but I doubt it will have much use...

good day!! smile.gif
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post Sep 27 2008, 11:03 AM

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Anyone knows where is the Fong Lye Restaurant registered under which company? Went to dine there last week. Set meal is not expensive but but add service tax and government tax it became over RM100. Wanna check whether they are liable to charge government tax or not...
Blue07
post Mar 17 2009, 11:40 AM

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QUOTE(fookiat @ Sep 8 2008, 09:05 PM)
From what I understand, the 5% have to be returned to the government.

Government called it 'service tax'. rclxms.gif

Restaurant called it 'government tax'. rclxms.gif

I hope that there are people out there that can enlighten me on this. tongue.gif

I got this from theedge.

Yes, the 5% is government service tax and is paid to the government. I have to pay it so I know.

TSfookiat
post Mar 19 2009, 06:35 PM

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QUOTE(Blue07 @ Mar 17 2009, 11:40 AM)
Yes, the 5% is government service tax and is paid to the government. I have to pay it so I know.
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thanks for confirming.. rclxms.gif
lowyatben
post Mar 23 2009, 02:50 PM

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Hi, may I know if we could (legally) refuse to pay service charge in restaurants in Malaysia? I tried Googling for this but nothing concrete came about.

Is service charge (really) only applicable for dine-in only?

Thanks,
digilife
post Jul 31 2009, 01:12 AM

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any latest updates

thanks
DarReNz
post Aug 15 2009, 05:30 PM

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is service tax and service charge the same thing ? i just went to umai-ya and they charge the 5% gov tax & 10% service charge
MilesAndMore
post Aug 15 2009, 08:48 PM

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QUOTE(DarReNz @ Aug 15 2009, 05:30 PM)
is service tax and service charge the same thing ?

Usually we refer "service tax" as government service tax (GST). "Service charge" is the 10% one.


QUOTE(DarReNz @ Aug 15 2009, 05:30 PM)
i just went to umai-ya and they charge the 5% gov tax & 10% service charge
Where and what is umai-ya ? Don't think they are eligible to charge the 5% GST. Is umai-ya a restaurant in some 4 or 5-star hotel ? If yes, then may be they can charge the 5% GST.
smwah
post Aug 15 2009, 11:23 PM

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Got once at secret recipe, the service so poor that my friend complain to the manager. Some more got the service charge, my friend taruh the manager, ask him better educate your staff. No service at all, if I educate your staff you better pay me some service charge as well. tongue.gif Luckly he apologize.
I just wondering how they categorize to charge 5% or 10% or even 15%. It is up to their management or there is any guideline. If not it is not fair to consumer.
DarReNz
post Aug 16 2009, 06:55 AM

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QUOTE(MilesAndMore @ Aug 15 2009, 08:48 PM)
Usually we refer "service tax" as government service tax (GST). "Service charge" is the 10% one.
Where and what is umai-ya ? Don't think they are eligible to charge the 5% GST. Is umai-ya a restaurant in some 4 or 5-star hotel ? If yes, then may be they can charge the 5% GST.
*
nah it's a japanese restaurant located an uptown and damansara perdana and they are new about a year old
MilesAndMore
post Aug 16 2009, 09:44 AM

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QUOTE(DarReNz @ Aug 16 2009, 06:55 AM)
nah it's a japanese restaurant located an uptown and damansara perdana and they are new about a year old
Then you can lodge a complain to LHDN if you want to smile.gif

cherylwong
post Aug 21 2009, 10:08 PM

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i get super irritated with the service charge more than the government tax.
For example, OLD TOWN. We have to write everything we want down. Those workers only come and collect the bill. When we want to pay, some will even ask us to walk over to the counter to pay ourselves. Get my point? Why do they impose a 10% service charge when they did not even serve us?
tapr00t123
post Aug 28 2009, 02:59 AM

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QUOTE(cherylwong @ Aug 21 2009, 10:08 PM)
i get super irritated with the service charge more than the government tax.
For example, OLD TOWN.  We have to write everything we want down. Those workers only come and collect the bill. When we want to pay, some will even ask us to walk over to the counter to pay ourselves. Get my point? Why do they impose a 10% service charge when they did not even serve us?
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I absolutely agree with you. If that happens to me, I rather pay the service charge at some mamak restaurant! Faster service + cheap food! tongue.gif
Crystalkhor
post Aug 28 2009, 04:59 AM

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QUOTE(tapr00t123 @ Aug 28 2009, 02:59 AM)
I absolutely agree with you. If that happens to me, I rather pay the service charge at some mamak restaurant! Faster service + cheap food!  tongue.gif
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Some restaurant and cafes that charge the 10% service charge, they do give it to their employees as service point on top of their basic salary. Let's face the truth, you can hardly live if you make few hundred bucks nowadays, that's why this service point may become their motivation to provide a better service to the customer. I do run a franchise, that's why I know.
sotong168
post Jan 8 2010, 03:56 PM

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hi, may i know where to get the latest list? thks~

301 Rasa Ayamas Sdn Bhd 02000551-02 @ selangor is listed, Kuching branch business is so-so only also can impose tax? rclxub.gif


cyjh
post Jan 9 2010, 01:20 AM

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IMHO, govt shld regulate all this additional chg.
Service charge - shld be remove from all bills (ie in the United States they pay service charge if the service is good normally at 10 to 20%) this increase productivity and better service (however due to marehsia culture i think most would not even bother to pay even service is good, attitude problem)
Govt tax - if chargeable need to provide licence number on the receipt. (so that we keep all receipts year end we audit our receipt, and if find out not payable then we claim and less out from out personal tax/claim back from paying to GOVT!!!) then GOVT go after this restaurant and fine them watever amount they want. ie maybe 10% of the GOVT revenue loss on collection of taxes just like THEY fine us if we pay late.

why ALWAYS penalize the public who earn peanuts and let the big fish run away mad.gif

maybe now we keep the receipts and lodge complains to customs. proof of payments to them but fail to remit to govt.
together we can get this charges remove altogether.
Awakened_Angel
post Jan 9 2010, 05:06 PM

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QUOTE(cactus1 @ Aug 28 2008, 03:12 PM)
10% is SERVICE CHARGE (TIPS)

5% is GOVERNMENT TAX
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many chinaman kopitiam charge anyway... I once ask them do you have the right to collect? the boss jsut keep quiet... vmad.gif

and make me pay anyhow

Added on January 9, 2010, 5:08 pm
QUOTE(MilesAndMore @ Aug 15 2009, 09:48 PM)
Usually we refer "service tax" as government service tax (GST). "Service charge" is the 10% one.

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what`s the difference??

In details.... thanks

Added on January 9, 2010, 5:11 pm
QUOTE(rayzrblade @ Sep 6 2008, 03:26 PM)
1. The public can decline to pay service tax to restaurant owners who fail to display

    their service tax license issued by the Royal Malaysian Customs.

HOW does it looks like? the license?
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OK... I will try to interrogate the kopitiam boss later...

Boss.. bill... eh.. service charge? do you have the license? I want to seee it

I bet they will get p1ssed

This post has been edited by Awakened_Angel: Jan 9 2010, 05:11 PM
edyek
post Jan 9 2010, 10:02 PM

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Darn, This is so good thread. I've always dine at Upperstar, KK, Sabah. And sometimes the services they provide truly sxxks, and yet they collect 10% service charge. Since their name is not stated in the 5% GST, can I not pay that 15% ?
Maxieos
post Dec 23 2011, 10:46 PM

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let say if the restaurant not listed above and charge for 5% tax , what does that mean ?
It's clearly state G0v tax.
Any update on the latest restaurant ?
Maxieos
post Dec 24 2011, 08:23 PM

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QUOTE(Maxieos @ Dec 23 2011, 10:46 PM)
let say if the restaurant not listed above and charge for 5% tax , what does that mean ?
It's clearly state G0v tax.
Any update on the latest restaurant ?
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Any info ? icon_question.gif icon_question.gif
Maxieos
post Dec 26 2011, 07:25 PM

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QUOTE(Maxieos @ Dec 24 2011, 08:23 PM)
Any info ? icon_question.gif  icon_question.gif
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Anyone know whether it's legitimate to charge 5% g0v tax ?
ducatidark
post Dec 27 2011, 09:35 AM

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QUOTE(Maxieos @ Dec 26 2011, 07:25 PM)
Anyone know whether it's legitimate to charge 5% g0v tax ?
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The government tax (called by them service charge) is now 6%.

There are two criteria possible:

- exceed a certain amount of sale (mentionned in this post). This amount is quite high so only the big restaurant chain should charge.
- or have a liquor license. This is the case for me. We must apply the 6% rate on ALL the products sold by our bar, even the food and the soft drinks. Every two months must must fill a document for the Customs.

The service charge (10%) mentioned on the receipts is different. This can be considered as tip for the staff. These 2 extra charges must be clearly displayed in the menu and the prices should have the "+" or "++" mentioned too.
tchtax
post Apr 29 2012, 01:49 PM

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They MUST display the Service Tax Licence for public viewing if service tax is imposed.
girlcookiemonster
post Apr 6 2015, 04:48 PM

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Hi All, Let's share which restaurant impose Service Charge, GST or both together. So we have a choice to choose.

http://check-service-charge.herokuapp.com/
SUSyklooi
post Apr 6 2015, 04:50 PM

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QUOTE(girlcookiemonster @ Apr 6 2015, 04:48 PM)
Hi All, Let's share which restaurant impose Service Charge, GST or both together. So we have a choice to choose.

http://check-service-charge.herokuapp.com/
*
good try...but just too little number of restaurant list there....
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