QUOTE(rocketm @ Dec 10 2014, 08:31 PM)
Hi, the 'main brain' has been malfunction and change in the past but I forget the exact time of replace.
Now, is the second time it malfunction (different problem).
Is it possible that I discontinue to use the water filter system? Can I get refund by returning it to Amway? What can I do about it?
Thanks.
No you can't refund by return back to Amway. Buy a new board I can't remember how much. As I said, if still within 2 year warranty, you still can ask for replacement no matter how many times. Contact your distributor who sold to you. Now, is the second time it malfunction (different problem).
Is it possible that I discontinue to use the water filter system? Can I get refund by returning it to Amway? What can I do about it?
Thanks.
Dec 10 2014, 10:38 PM

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