QUOTE(Animeinter @ Sep 16 2008, 01:59 AM)
This does not apply to personal credit cards. Please get your facts straight.
Added on September 16, 2008, 2:10 amThis is, to me, the worse credit card companies:
1: UOB, the worse customer service. (cancelled)
2: RHB, slowest customer service, which does not get the job done. (applied for a supp 2 months ago. Asked me for supp's I/C 5 times which i gave)
3: Citibank, uses your database for advertising their nonsence. (was about to cancel caused they sms'ed me at 3am on some advert)
4: Amex platinum Normal and CC, well.. its managed by maybank now, need i say more? (might cancel but paid 2k+ for their service fee)
Only two credit cards I have no complaints. HSBC and Standard Chartered.
And yes they are all platinums so makes no difference in customer service here.
I beg to top it all
Tried to cancel my MBB card, guess what? After 2 weeks still not done, so called them up. They say will check and get back to me. 3 hours later they called back and say cannot cancel. I ask, why? They say because I am supp card.
So I asked, who is my principle, they say, myself also

...... then why cannot since I am principle, they say, erh .... principle card a/c already closed
So now how? They say need to investigate ........