My guess, perhaps during the loan application, the applicant already given the consent....by signing on the application form.
Need to check the fine print in the loan application to see if it is stated.

This post has been edited by MUM: Jan 13 2025, 04:04 PM


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my CTOS score used to be on the excellent range, but due to decimals, HSBC had marked me that I've missed out minimum payment on October 2024 & January 2025. May I know how long does it take for my score to increase? Is it February 2026?

Don't mind me asking, why are you concerned about your score?

I mean, as far as I know, Malaysian's don't need to worry too much about their score, unlike the Americans?

Please share. Thank you

10 Benefits of Having a Healthy Credit Score

https://ctoscredit.com.my/learn/10-benefits...yPtceavn6Kh2rNY

i'm currently have a CTOS score of 800+ (excellent) - last checked on April
i finished my car loan about a year ago & do not have any current loan
i have a credit card that i seldom use, if any

just wondering will my score goes down if i keep it this way?
will it affect my loan application later?

i do plan to apply for mortgage loan in the near future

This post has been edited by Reeson: Oct 2 2025, 09:32 PM

The 5 elements that make up your CTOS Score and how much weight each factor carries.

https://ctoscredit.com.my/personal/5-factor...a6H0NG87Ftt9Z8y

The CTOS Score is pure bullshit and they prey on gullible idiots. Mine was 500 something but I got a housing loan approved at a preferred rate with no issues from multiple banks (Maybank, RHB, Public and HLB).

The CTOS score penalises too many credit card applications and cancellations, increases in credit limit, high credit card utilization etc.

No bank penalises for such nonsense. None of the major banks even look at CTOS scores anyways. They just look at CCRIS record directly.

As long as you are a good paymaster and have sufficient debt serving capacity (by looking at your DSR), the banks don't give a shit.

Eventhough what you said about CTOS Score is pure bullshit and they prey on gullible idiots, ... you cannot do anything as your application for credits will most probably depends on it for initial determinant of your loan application approval or rejection screening as your credit score is what stands between you and the bank’s decision to approve that loan or credit card that you just applied for.

In Malaysia, there are 4 main sources providing credit scores and reports. The main one being CCRIS, which is managed by the Credit Bureau of Bank Negara. In addition to this, there are other private companies that also provide credit reports, and are licensed under the Credit Reporting Agencies Act 2010.
These agencies have access to CCRIS, but also provide additional information in their credit reports.
Each has its own method of calculating and reporting so your score will not be the same for all.

https://www.hlb.com.my/en/personal-banking/...ore-Rating.html

This post has been edited by MUM: Oct 5 2025, 08:39 AM

Which of the 8 major conventional banks use CTOS for their credit screening or approval?

This post has been edited by contestchris: Oct 4 2025, 09:56 PM

Which 8 major banks and financial credits providers agencies does not use CTOS but ONLY CCRIS?

Articles by banks did mentions about CTOS

This post has been edited by MUM: Oct 5 2025, 09:00 AM


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Just noticed that Maybank directly put '1' on my CCRIS record due to disputed fraudulent transactions.

My claims was approved for credit reversal.

Total? RM18.

Mind sharing or elaborate more on this and how did you managed to claim back?

I received several unauthorised transaction notifications from MEA app in mid-Nov 25. I directly called the hotline and blocked the card. The agent informed me that the charges were still floating and advised me to wait for upcoming statement for confirmation.

So, I disputed the transactions on Dec 25 via email after reviewing the monthly statement. Both claims were approved by Maybank within few weeks and the adjustments were reflected in my latest statement.

Wow, that was scary.....
I wonder how can that be...

Anyway, good to know that you managed to resolve it without $$ losses

Lucky no $$ was lost but I need them to fix my credit record

This post has been edited by derthvadar: Feb 15 2026, 02:55 AM