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 My nightmare with UMW Toyota Malaysia

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Dannyl
post Apr 19 2008, 01:00 PM

what the fucuk-yimai
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QUOTE(spishl @ Apr 15 2008, 11:43 AM)
same problem, toyota nowadays sux
my dad's camry, the window will always fall below the motor
which when you move the window down, the glass will get seperated from the motor and fall into the door.

This happened for like 5-6 times and hardly get solved even the service centre manager handled our complaint

then my dad called Toyota Malaysia's CEO, he was so shocked and ordered to fix the problem immediately.

LOL, we was like so proud of it, because within 2 hours, division manager, service centre manager & regional manager called us to fix the car, 3 of them even apologied to my dad in front of every staff

after that, the problem solved
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Your dad knows the CEO ah, got private phone number ah?
TSlms2005
post Apr 19 2008, 03:04 PM

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QUOTE(SikAsylum @ Apr 18 2008, 09:57 PM)
my dad owns an avanza 1.3 MT. 2 month ago just change gear box. warranty finished as the car jus passed its 1 year anyvesary hoho.the gear box warranty is 1 year only.i asked the technician why the gear box can kong so fast he said mmg kereta ni pki brg murah. dem u toyota!! btw maybe TS can asked toyota to change his drive shaft alltogether.
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huh... only one year ar?? then why they ask go back service 3 years????? vmad.gif mad.gif

summore charge rm1k over mad.gif vmad.gif
stevenX
post Apr 28 2008, 03:16 PM

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hmm this is individual case la .. my vios 4year+ liao also no problem

what u think that make toyota stand for so many year ?
sonic_cd
post Apr 28 2008, 03:55 PM

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QUOTE(stevenX @ Apr 28 2008, 03:16 PM)
hmm this is individual case la .. my vios 4year+ liao also no problem

what u think that make toyota stand for so many year ?
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somehow the old toyota cars are better quality .. even the 70/80`s corolla running without much problem ...
FlamingIT
post Apr 28 2008, 04:39 PM

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u story is amazing...

is like that wan lar...

avanza is locally installed at perodua factory at rawang....
TSlms2005
post Apr 28 2008, 04:52 PM

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QUOTE(stevenX @ Apr 28 2008, 03:16 PM)
hmm this is individual case la .. my vios 4year+ liao also no problem

what u think that make toyota stand for so many year ?
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hmm.gif i didn't said tyt car is bad hmm.gif

i know new car surely some minor prolem hv, i can accept that.

BUT IF THEY CANNOT REPAIR WHY NOT CHANGE FOR ME mad.gif vmad.gif

Added on April 28, 2008, 4:53 pm
QUOTE(sonic_cd @ Apr 28 2008, 03:55 PM)
somehow the old toyota cars are better quality .. even the 70/80`s corolla running without much problem ...
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yalor, my friend hv one 80's collona running 120++ at highway stable like benz thumbup.gif

This post has been edited by lms2005: Apr 28 2008, 06:15 PM
alamdamai1
post Apr 28 2008, 05:25 PM

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Bro, why don't you report to the Consumers Tribunal as see how it goes...
kb2005
post Apr 28 2008, 08:45 PM

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QUOTE(alamdamai1 @ Apr 28 2008, 05:25 PM)
Bro, why don't you report to the Consumers Tribunal as see how it goes...
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Good idea. I want to know the result also. biggrin.gif
raymannlucas
post Apr 28 2008, 08:56 PM

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QUOTE(stevenX @ Apr 28 2008, 03:16 PM)
hmm this is individual case la .. my vios 4year+ liao also no problem

what u think that make toyota stand for so many year ?
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cannot compare vios and avanza....plus, this is the realistic world...peopleook down those who buy avanza but looking up to those who buy innova...
runemastertan
post Apr 28 2008, 10:20 PM

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Dunno why for me Innova looked cheap with it's interior design.
TSlms2005
post Apr 29 2008, 02:03 PM

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QUOTE(kb2005 @ Apr 28 2008, 08:45 PM)
Good idea. I want to know the result also. biggrin.gif
*
tried already. Filed on 1st of march, 6 times hearing(malaysia record), End on 5th Dec.

Added on April 29, 2008, 2:06 pm
QUOTE(raymannlucas @ Apr 28 2008, 08:56 PM)
cannot compare vios and avanza....plus, this is the realistic world...peopleook down those who buy avanza but looking up to those who buy innova...
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people look down those who buy local made or asean made, look up to those fully import from jpn or euro car...

This post has been edited by lms2005: Apr 29 2008, 02:06 PM
mrcalium
post May 2 2008, 06:33 PM

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stupid car..sell n go buy proton car..hehe
kb2005
post May 2 2008, 07:42 PM

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QUOTE(lms2005 @ Apr 29 2008, 02:03 PM)
tried already. Filed on 1st of march, 6 times hearing(malaysia record), End on 5th Dec.

Added on April 29, 2008, 2:06 pm
people look down those who buy local made or asean made, look up to those fully import from jpn or euro car...
*
You just filed 2 months ago or last year ?
crazyseng
post May 2 2008, 07:46 PM

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may be u can try at toyota service center at shah alam section 15.
they got a japan technician there.
normally toyota SC wont service those imported toyota car,
but at there , they can do it cause got japan technician there..
may be u can try it out..
TSlms2005
post May 3 2008, 05:14 PM

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QUOTE(crazyseng @ May 2 2008, 07:46 PM)
may be u can try at toyota service center at shah alam section 15.
they got a japan technician there.
normally toyota SC wont service those imported toyota car,
but at there , they can do it cause got japan technician there..
may be u can try it out..
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HQ there? got service centre?
crazyseng
post May 3 2008, 08:34 PM

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UMW HQ at section 15 and Toyota HQ at section 16...
the service center at section 15
steamboat
post May 3 2008, 11:19 PM

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walau eh... fix car fix for 2 years... UMW sucks hard man
TSlms2005
post May 8 2008, 01:17 PM

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QUOTE(steamboat @ May 3 2008, 11:19 PM)
walau eh... fix car fix for 2 years... UMW sucks hard man
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after fix for 2 years still same problem vmad.gif

they dun want entertain me now mad.gif
ahsiah
post May 8 2008, 07:37 PM

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After reading all your notes, I will trying to becareful to buy Toyota car. I see problem about similar to Proton. Nowaday, their car high demand, they can act like that. In next 5 years, things may changed.


aizad02
post May 9 2008, 07:32 PM

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well,seems like toyota's starting to follow those proton ppls..hurm..consumer tribunal's a bluff.i did my complaint agains proton last time.but ended up they keep changing president during hearing and i have to xplain everything from the start.ended up,talking the same problem each time hearing..plus,most complaints i made was answered by the president himself,not by proton.they're not helping the consumer,but helping proton! i think the only way,u could do is finding their ceo private no.then,complaint to him directly.
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