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 My nightmare with UMW Toyota Malaysia

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kb2005
post Apr 13 2008, 04:10 PM

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QUOTE(terrysoh @ Apr 12 2008, 04:37 PM)
Just sell your car la... cheap cheap also good. Worth the stress of over 2 years and more to come?
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If i'm TS, i will sell it. But this will not solve the car problem, it will transfer to another owner. cry.gif
kb2005
post Apr 14 2008, 10:10 PM

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QUOTE(azrene @ Apr 14 2008, 04:54 PM)
ayoo...just about to book a toyota rush laa....takut la kalau jadi macamni lagi...
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I heartd RUSH using Avaza engine! Can somebody confirm that ?
kb2005
post Apr 18 2008, 11:16 PM

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QUOTE(spishl @ Apr 15 2008, 11:43 AM)
same problem, toyota nowadays sux
my dad's camry, the window will always fall below the motor
which when you move the window down, the glass will get seperated from the motor and fall into the door.

This happened for like 5-6 times and hardly get solved even the service centre manager handled our complaint

then my dad called Toyota Malaysia's CEO, he was so shocked and ordered to fix the problem immediately.

LOL, we was like so proud of it, because within 2 hours, division manager, service centre manager & regional manager called us to fix the car, 3 of them even apologied to my dad in front of every staff

after that, the problem solved
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Meaning that we need to escalate to CEO if we want the problem get fix! doh.gif
kb2005
post Apr 28 2008, 08:45 PM

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QUOTE(alamdamai1 @ Apr 28 2008, 05:25 PM)
Bro, why don't you report to the Consumers Tribunal as see how it goes...
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Good idea. I want to know the result also. biggrin.gif
kb2005
post May 2 2008, 07:42 PM

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QUOTE(lms2005 @ Apr 29 2008, 02:03 PM)
tried already. Filed on 1st of march, 6 times hearing(malaysia record), End on 5th Dec.


Added on April 29, 2008, 2:06 pm
people look down those who buy local made or asean made, look up to those fully import from jpn or euro car...
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You just filed 2 months ago or last year ?
kb2005
post Jun 1 2008, 09:38 AM

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QUOTE(lms2005 @ May 29 2008, 08:17 PM)
Reply from TMC

Reply = no reply  icon_rolleyes.gif
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I agree. Reply = No reply. So, what will be your next step ?
kb2005
post Jun 15 2008, 02:44 PM

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QUOTE(lms2005 @ Jun 1 2008, 10:59 AM)
as letter mention go to see MD la  icon_rolleyes.gif

anybody here got problem with UMw? wanna join me?
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You meet the MD already ? Just want to hear your story on the Toyota service level. biggrin.gif
kb2005
post Jun 22 2008, 06:03 PM

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QUOTE(lms2005 @ Jun 15 2008, 07:01 PM)
not yet... busy these few weeks  rclxub.gif

sc dun accept me anymore...
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Then, how to escalate ?

 

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