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 My nightmare with UMW Toyota Malaysia

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Vanquish
post Apr 10 2008, 12:39 PM

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QUOTE(812799 @ Mar 28 2008, 12:26 AM)
well it happened like this , last saturday I went to the UMW Toyota in PJ the one opposite jaya 88 if not mistaken , well was there with my gf to take a good look @ the new altis , went in and the altis was right in front of the main door , thought some1 would come and talk 2 us but no one came 2 greet us , there were easily 6-7 so called "sales executives" in which 2 or 3 is serving customers while the rest was chatting away
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Geez, that's supposed to be UMW Toyota's so-called Flagship 3S Center lar... Really shame on them lar... I will take this story to my friend who is working in that Section 19 UMW Toyota, this is too much oredi...

The Honda 3S Center in OKR is Peringgit Motor, I have very good experiences with them, almost all of their Sale Rep are very decent, helpful and polite... One particular guy there is Bernard Lee, he has been serving me ever since I first stepped into their showroom 2 years ago... And he has been extremely patient with me, I really appreciate his efforts... I am waiting for the new Jazz to be launched this June/July, and I will definitely be buying the Jazz from Peringgit Motor...

Just sharing my experience... smile.gif

This post has been edited by Vanquish: Apr 10 2008, 12:39 PM
travis_ckf
post Apr 10 2008, 12:41 PM

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I did read cars.my, a local mag and they mentioned on the editiorial that they dont like to see what UMWT is doing as UMWT has its quality declined and getting arrogant. Pretty much i agree on that now. I saw the Rush and i personally felt that wont qualify to be a toyota model. sweat.gif
shazmn
post Apr 10 2008, 12:52 PM

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TS...just a random guess since ure saying its a 'pulling' effect...haf u check ur drive shaft or anything with ur gearbox...
TSlms2005
post Apr 10 2008, 01:28 PM

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QUOTE(shazmn @ Apr 10 2008, 12:52 PM)
TS...just a random guess since ure saying its a 'pulling' effect...haf u check ur drive shaft or anything with ur gearbox...
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i can't check those things at outside as anything touch can't claim warranty any more... vmad.gif

if warranty void how to fight? sad.gif

they put marking on every screws.. nuts...


obiwan_HB
post Apr 10 2008, 08:49 PM

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why don't try Nissan..smile.gif
-gemini-
post Apr 10 2008, 08:54 PM

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wth has a toyota problem got 2 do with tryin nissan? lol
clsiluf
post Apr 10 2008, 08:58 PM

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QUOTE(812799 @ Mar 28 2008, 12:26 AM)
well it happened like this , last saturday I went to the UMW Toyota in PJ the one opposite jaya 88 if not mistaken , well was there with my gf to take a good look @ the new altis , went in and the altis was right in front of the main door , thought some1 would come and talk 2 us but no one came 2 greet us , there were easily 6-7 so called "sales executives" in which 2 or 3 is serving customers while the rest was chatting away

well look around the car , sitting in , etc etc while waiting for a SE to serve us but HELL no , they didnt bother 2 intro me the new car , well i was still fine with it as i was dressed very casual , t-shirt , 3 quarter and a pair of flip flops and my gf was casual dressed as well , probably they think that i cant afford it oh well , then what really pissed me off is an uncle walked in dressed almost the same as me and hell one of the SE running towards him with brochure all and start yapping ... i was so pissed that i just left the place ...

went home told dad bout it and he was pissed as well as this is not the TOYOTA we used 2 know , fine the next day came n i went 2 Honda located along old klang road next to the temple that one , dressed the same --> parked --> walked in --> greeted immediately --> asked which model --> brochures given --> explained briefly bout the civic 1.8 and 2.0 --> after 2.0 upstairs ask me 2 view 1.8 as well --> asked me to go for a test drive --> very COMFORTABLE and nice haha --> came back --> wanted to show me type R but i declined --> thanked him --> will look for him for sure --> went home happily

u see although I "might" look young but doesnt mean i couldnt afford it , was going 2 write off a letter to UMW but was tied down 2 work ... well since i have a companion here might as well chip in ... so to all SEs out there, every walk in viewer is a potential customer so SCREW UMW TOYOTA and deep in my heart i wish your freaking Altis FAILS u in ur sales and to HONDA u did a good job by hiring good SE kudos to you Honda. sorry i didnt get a car fr you but u will be in my list next time ...
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is the sales person problem ... i also went to the honda show room before right after the civic launched ... 1 sales people got serve me and my fren but with a dulan face ... know we young and no money buy, my fren ask him hw much downpayment, guess what he answer ? how much also can !!! , from this answer i know he no mood serve us ....

my fren noob to car 1, so just say ok... and i quite furiuos since must be 10% mah, except proton ... 0 downpayment ...
F1meteor
post Apr 10 2008, 09:03 PM

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EASY! bring ur toyota car to nissan SC
money is not a problem~~
zeist
post Apr 10 2008, 09:26 PM

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My Satria also gave me alot of problems when it is just few months old.
shazmn
post Apr 11 2008, 08:03 AM

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QUOTE(lms2005 @ Apr 10 2008, 01:28 PM)
i can't check those things at outside as anything touch can't claim warranty any more... vmad.gif

if warranty void how to fight?  sad.gif

they put marking on every screws.. nuts...
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asked UMW to check la sweat.gif sweat.gif
TSlms2005
post Apr 11 2008, 11:10 AM

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QUOTE(shazmn @ Apr 11 2008, 08:03 AM)
asked UMW to check la sweat.gif  sweat.gif
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they wanna charge me inspection fees rclxub.gif who pay for me? cry.gif

why charge me? u ask umwt la mad.gif


Added on April 11, 2008, 4:29 pm
QUOTE(F1meteor @ Apr 10 2008, 09:03 PM)
EASY! bring ur toyota car to nissan SC
money is not a problem~~
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mind to teach me how? rclxms.gif

This post has been edited by lms2005: Apr 11 2008, 04:29 PM
terrysoh
post Apr 12 2008, 04:37 PM

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Just sell your car la... cheap cheap also good. Worth the stress of over 2 years and more to come?
TSlms2005
post Apr 13 2008, 12:05 PM

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QUOTE(terrysoh @ Apr 12 2008, 04:37 PM)
Just sell your car la... cheap cheap also good. Worth the stress of over 2 years and more to come?
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i m poor guy... not like u so rich, buy n sell cry.gif
ben5173
post Apr 13 2008, 12:20 PM

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QUOTE(lms2005 @ Apr 13 2008, 12:05 PM)
i m poor guy... not like u so rich, buy n sell  cry.gif
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er..i have the same problem with that but not toyota.
just like what u have gone through, alignment, tones of servicing, but still keep coming back. mine was serious, turning to left side and i have less right angle for turning which means U turn on right will be hard.
this goes on for 3 years and just last month, my front tyres worn out, sent to tyre shop for new tyres and alignment, and done. the problem never come back again. I was wondering how on earth the so called "official" servicing team could not get it to work for the pass 3 years.

hope u can figure it out.


zhixin
post Apr 13 2008, 12:35 PM

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sell la.. it will make u poorer if u continue on like this.. money, time, energy all wasted...
future80
post Apr 13 2008, 01:42 PM

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really a nightmare...... donno wat to say...
user need a car, use the car, but get that many problem, not only waste time & money, jz make user worry for long time. they checking so many times but stil cant solve problem.

This post has been edited by future80: Apr 13 2008, 01:43 PM
andyjyneo
post Apr 13 2008, 04:08 PM

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UMW sucks lah...
look at their salesman and you'll know their attitude
if you go to their showroom with poor face, they won't even entertain you at all
they look down on you, seriously
they thought their toyota is selling well and their cars are good cars shakehead.gif doh.gif
kb2005
post Apr 13 2008, 04:10 PM

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QUOTE(terrysoh @ Apr 12 2008, 04:37 PM)
Just sell your car la... cheap cheap also good. Worth the stress of over 2 years and more to come?
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If i'm TS, i will sell it. But this will not solve the car problem, it will transfer to another owner. cry.gif
azrene
post Apr 14 2008, 04:54 PM

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ayoo...just about to book a toyota rush laa....takut la kalau jadi macamni lagi...
akihito
post Apr 14 2008, 08:50 PM

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simple , drive the car into drain and claim total lost, you get everything new
xD

just kidding

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