complaint to NCCC ---->http://www.nccc.org.my/v2/
this organisation work fast, but the skynet still the same, no improvement, but if a lot ppl do the complaint to NCCC, i guess skynet will notice that & do well, or else they stil , dun know their staff dint work...

A lot Malaysian are lazy to do complaint, that y no improvement...if all do complaint, sure the service will improve..
Do it now...Borang E- Aduan: http://www.nccc.org.my/v2/index.php/e-aduan


This post has been edited by evoguefashion: Jun 11 2010, 11:03 PM

Skynet delivers on Saturdays too? I was clearly at home when they posted the Shipment Error in the tracking page...did not hear anyone calling nor did I hear any honk. No phone call either...and my room is near to the main door...was so eager to get my parcel the whole day...and my front door wasn't even closed! Yet they claimed no one was at home...

This post has been edited by jian5481: Jun 11 2010, 11:10 PM

different people got different experience.

I have bad experience with GDex but very good experience with Skynet. So far so good.

yes, not all are not good
but the subang branch is totally useless!!

how many time i'd face the late issue..really really scare to heard skynet! heart attack!

yes they work until 2pm on saturday

@evoguefashion: thanks for the info =)

anyone can give me the address for the taman mayang branch/office? i need to collect something from there. thanks

lol

if u want u skunet better double check the receiver address
if using office address that willbe good idea
if using home or hometown i don`t thing so
thank you

my situation :

Shipment Problem 1
Date: 08 Jul 10 11:45 am
Problem Code: PC005
Created By: KBR
Comments: CONSIGNEE NOT AT HOME/OFFICE. DELIVERY WILL BE RE-ATTEMPTED
Delivery has been attempted, the consignee was not present / company closed. Delivery will be re-attempted on 09 Jul 10

then. until today, they still not deliver my item..

---

Added on July 13, 2010, 9:47 ami called them just now, they told me that their lorry was rosak, then i need to collect the item myself. lol. what happen if i didn't call them ? now is about 1 week waiting for the item. so bad service.

This post has been edited by square90: Jul 13 2010, 09:47 AM

Thanks for the useful info.
I was thinking to ship my bluray movies to my customer by skynet.
Anyone can advise how DHL charge?
Thank you.

MY gawd somebody else received the parcel on behalf of me, i'm seeing the status as:

12 Jul 10 11:23 am PETALING JAYA (PJY) Delivered

and the courier slip is not signed with someone else name and IC number, the item inside cost RM400+, how can they simply pass to someone else, my phone number is written there. On another note, they actually delivered earlier but i wasn't at home, there isn't any slip saying that they came, and i only found this out after seeing the tracking log saying:

Date: 10 Jul 10 3:05 pm
Problem Code: PC028
Created By: PJY
Comments: HELD IN BRANCH
Shipment delayed. Please contact your local courier office

Is there any way to track someone through IC number? since the recipient left his IC number.

Same thing happen to me again,
I've sent my items on Monday, my buyer should be receive right 2days after.
But on Thrusday call my buyer said no one home, actly her parent were at home for whole day. Then on the next Tuesday only my buyer receive. What the said was no one at home and they can' find the address. BS!

hmmm , i think tat skynet not bad at all
when some1 send parcel to my work place n at tat time no 1 in office only me nia. so i need to take tat parcel then he ask me to write my name, sign n ic number.
i wrote it down n sign but i hv no ic number ( i am not malaysian )
i oso forgot my pasport number n i told him tat i forgot it.
After tat he take back tat parcel n back to his car without say anythings n makes me v confused.

1. i think he works v good, he didnt give parcel to any1 dont hv ic number. ( i think tats good )
but
2. i dont like his attitudes just take parcel n back to his car without say anythings, looks like v arrogant kanasai.
at least he can tell me or explain to me.

coz of tat 2 reason i said tat skynet notbad at all ^^

Lolz looks like got many bad blood between skynet ppl here :/ Luke aka Pbbseller in Games Section is using skynet and to tell you all the truth,no 1 complained :/ well maybe lolz i'm out !

u are correct
if receiver address such like kampung or out of town better don`t use skynet better use poslaju
thank you

last time i send a game 2 a 'kampung' address in Ipoh... poslaju cannot find... at last, da buyer have 2 go poslaju centre n take da game... haiz... felt sorry/embarrassed 4 da buyer...

I stumbled upon this discussion abt Skynet while I was searching online to look for the contacts of Skynet's top management officers...so that I can file a complaint on their lousy services!!
It seem like alot of complaints abt their services but there ain't much improvement or apologizes being showed by them. And so, what will be the best way to really send them the middles finger..Oops! the msg, i mean! : 0
They lost my parcel last Fri from JB(to USJ) which worth over MYR400, worst still is the delay of shipment to my US client! According to the conditions stated in those tiny weeny wordings, Skynet is only liable to compensate to the amount of less than MYR100! Can anyone explain the legal side of this outrageuos condition???
Actually I'm not the only victim..my sis's co. has had several unpleasant incidents with their delivery services(lost of parcels in most cases) too!
So, anyone has the Skynet's CEO's email contacts???

COMPLAINT TO NCCC, I MADE COMPLAINT B4& THEY SETTLE VERY FAST. ANYWAY SKYNET WAS "PUSH" THE LATE DELIVERY ISSUE TO SENDER & WAN TO SENDER PAY THE LOST. HOPELESS ! USELESS! THEY'RE NOT EVEN THINK TO IMPROVE...THEIR BUSINESS WONT GO FAR FOR SURE!
I WONT THINK THE CEO CAN HELP YOU, COMPLAINT TO NCCC..

poslaju tu pemalas
kalau poslaju alor setar sure papa dah pi bambu dah