Same case here...
No call, no notes...
Then i check the tracking number:
Item received at 9.50am but this is it!!!!   No delivery recorded!!!
WTF??? item received but dont want to delivery? 
Now is already close to 8pm....Let see tmr how...

Skynet delivers on Saturdays too? I was clearly at home when they posted the Shipment Error in the tracking page...did not hear anyone calling nor did I hear any honk. No phone call either...and my room is near to the main door...was so eager to get my parcel the whole day...and my front door wasn't even closed! Yet they claimed no one was at home...

I stumbled upon this discussion abt Skynet while I was searching online to look for the contacts of Skynet's top management officers...so that I can file a complaint on their lousy services!!
It seem like alot of complaints abt their services but there ain't much improvement or apologizes being showed by them.  And so, what will be the best way to really send them the middles finger..Oops!  the msg, i mean! : 0
They lost my parcel last Fri from JB(to USJ) which worth over MYR400, worst still is the delay of shipment to my US client!  According to the conditions stated in those tiny weeny wordings, Skynet is only liable to compensate to the amount of less than MYR100!  Can anyone explain the legal side of this outrageuos condition???
Actually I'm not the only victim..my sis's co. has had several unpleasant incidents with their delivery services(lost of parcels in most cases) too! 
So, anyone has the Skynet's CEO's email contacts???

If sending to office / corporate address, their service is superb. I think those dispatch boy don't dare to play with those office address

If sending to home address, u'll enjoy it. Parcel Missing, can't find the place, ask u collect at office, the dispatch boy take the parcel home and etc.

I would like to share something with all of LYN. I think we shud start listed branch of Skynet that has high risk of getting their item lost. Here I would like to blacklisted Skynet Subang since I found that there are 2-3 cases here in LYN involved with Subang.

18 Sep 10 4:51 am SUBANG JAYA (SZB)          Arrived SZB
17 Sep 10 8:33 pm (HUB)                              Arrived HUB
17 Sep 10 7:11 pm KUALA LUMPUR (MWT) Linehaul to HUB
17 Sep 10 6:30 pm KUALA LUMPUR (MWT) Collection

As you can see I sent my parcel which is PS3 Games (Time Crisis 4 with Guncon 3) to one of LYN buyer here at lowyat. As for the update I wait for the buyer (spivexs) to tell me that the item has arrived or what but I didnt get any message from him until a week after that.. 24/25/26 (around that sept) telling me that they (Skynet Subang) did not found the item in their store.

I called Skynet and they said have to wait for few days to find it. Untill now they never call me. As for me Im in university with no transport so Im busy with assignments and presentation for nearly 2-3 weeks. So this week I go back to KL and today (9 oct) I went to Skynet Melawati (MWT) to ask for an update about my item (of course I know the item eldi gone but might as well try my luck). They say that Skynet Subang cannot find the item and eldi made a police report on 24th sept.. and they gave me the copy of a police report from Skynet Subang and a claimed form.

Ok so here's the epic part. I think this one this guy who worked at Skynet Subang that make the police report is so screw up.. BIG TIME.. He is the THIEF.. why?? ok here's the detail of what he said on the police report.

"Pada 18/07/10 Pihak syarikat perkhidmatan skynet yang beralamat dia blablabla.. menerima barang milik pelanggan iaitu berupa permainan video (PS2) no rujukan blablabla.. barang tersebut akan dihantar ke alamat blablabla.. semasa saya dan rakan setugas en.hussin membuat pemeriksaan  barang tersebut di dalam setor simpanan  mendapati barang tersebut sudah tiada  dalam simpanan syarikat. Tujuan saya untuk membuat laporan ini adalah untuk membuat  tuntutan ganti rugi  berkenaan kehilangan barang tersebut.."

Why in hell does he knows that I'm sending a video game to my buyer?? HAHA noob. eldi screw up.. say the item is PS2 games somemore (TC4 is for PS3 dumbass  ). Ok. After I submitted my claim form to them, they (Skynet MWT) said that they will look into it and will let me know. I think I shud make another police report dun u think? 

walau this skynet really testing my patient. i called this number 56239101 they put me on hold and suddenly just hung up.

when call again i can hear her groan when receiving my call.

NCCC effective meh? 

the operator is yawning while taking my complaint. then she said she cannot talk too much because sakit gigi. what the @#$@$

ok! i'm from Penang island.
Skylag Penang is no responsibility at all.
today is my day 4 and still waiting my parcel coming to my home!
9th Nov. i waiting at home, tat ok!
10th Nov. i call Skylag Penang, office gals said too much parcel have to send out, maybe not your turn! o.k i wait for tomorrow,
11th Nov. office gals call me said after 2pm. so, i wait at home. than after 4.30pm, i call to center again, the office gals said before 5.30pm then she give me the driver mobile phone number,. i call the driver, tat su** guy said to me, i did not promise to send to you before 5.30pm, maybe 2morrow!
12th Nov. (tis morning ) office gals said, we don't have enough driver. your parcel couldn't send to you!
can sum ppl help me!

i send complaint letter just now!
but, stiil no respond from NCCC.
sad la! tomorrow is saturday, half day work only, i think they will give me stupid reason more!

izzit true NCCC can help us case like this?
how many day i have to wait huh?!
really disappointed to this kind of service!

no need to take a leave on monday and wait at home~

just go directly to the branch and 'BANG' them 

such a lousy service they have

18/11- posting by sender
19/11- suppose reach this date, sender branch said lorry penuh???? can't hantar my parcel, such a good reason! fine, i wait another day
20/11- calls calls calls, & promise it will reach me b4 1pm, after 1pm tak nampak ....2days past...
21/11- sunday
22/11- call calls calls...finally final call, sebelum 11am sampai, will sampai tak???? willl sampai tak???

my story is not as bad...only that i really dont like their attitude in dealing with customer.

yesterday, a seller sent me my parcel thru skynet. coz when she asks the counter, the person there said, "oh...tomorrow can sampai one..." coz we're in d same place, Sarawak. so, she agreed to use skynet, thinking it will reach me by today, since i urgently need the thing i bought.

but today, nothing. so i went and check for the tracking stuff. it said ODA something. this is the first time i use skynet so i have no idea what ODA is. so i tried to call d customer service number that was given on their website. (yes, i am a foolish for not googling for the branch number instead. well, i am worried ma...) (somemore last time when my parcel late,-its pos laju, -thats what i did...at least the customer service layan me nicely...n help me to track my parcel.)
i called 7 times, the robot operator asked me to wait on the line...and then asked me to call back later. i then email the email there.
i admit, i wasnt that nice on d email. tho i didnt actually curse or scolding them...but i said that i am disappointed esp since this is my first time using skynet.

a moment later, the person who handle this email (skynethq) fwd and email, which contains me complain and his/her 'order' for d person in my branch to contact me and arrange delivery.

the person in my branch (kuching) replied. cc to me. whoa...nothing formal at all. even questioned back my complain with lots of "????", where's the mesra pelanggan there? no apologize or anythg. not that i asked skynet to kiss my as* but if they kindly reply with good explanation and use good language...i will be..u know..less angry, less worried.

they are big business. i really disrespect him for using such tone on his email.

i just hope my parcel reach here tmrw or im dead.
and no, i dont plan to use skynet anymore. never.

yeah, i donno what to do now. im from kedah, i only can complain from kedah branch, but the item stuck in subang branch.

what can i do   

19 Nov 10 9:54 pm SUBANG JAYA (SZB) Out for Delivery
19 Nov 10 9:55 am SUBANG JAYA (SZB) Out for Delivery
19 Nov 10 9:02 am SUBANG JAYA (SZB) Out for Delivery
19 Nov 10 6:03 am SUBANG JAYA (SZB) Arrived SZB
19 Nov 10 1:07 am (HUB) Arrived HUB
18 Nov 10 6:48 pm SUNGAI PETANI (SPT) Linehaul to HUB
18 Nov 10 6:48 pm SUNGAI PETANI (SPT) Scheduled for Departure
18 Nov 10 6:48 pm SUNGAI PETANI (SPT) Scheduled for Departure
18 Nov 10 6:19 pm SUNGAI PETANI (SPT) Scheduled for Departure
18 Nov 10 5:54 pm SUNGAI PETANI (SPT) Collection

Shipment Problem 1
Date: 19 Nov 10 9:54 pm
Problem Code: PC028
Created By: SZB
Comments: HELD IN BRANCH
Shipment delayed. Please contact your local courier office

today already 27 nov.

izit they lost my package? something not right liao! i think i better ask them send back my package to me

can't really find any words to describe their service....  THEY REALLY SUCKS!!!!