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 Play-Asia Order FAQ, share your infos

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mfa333
post Feb 29 2008, 10:21 AM

Huhah!
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email them back with the picture as proof...
clngu
post Feb 29 2008, 10:26 AM

. . . . . . . . .
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weird ... PA made mistake as well ???
riph
post Feb 29 2008, 10:36 AM

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I have fill the report under Return & Exchanges..waiting reply from them..my first time order is ok..but the second time this happened..
gr8fr8
post Feb 29 2008, 11:19 AM

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hmm.gif weird must be the peak season thingy...<---as they say in my emails towards them
riph
post Feb 29 2008, 11:26 AM

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Hmm maybe..im worried about this..still waiting for their replies..i think i had read all this post , but not find the same case happen to me..

This post has been edited by riph: Feb 29 2008, 11:27 AM
andy_lhc
post Feb 29 2008, 11:45 AM

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@riph - i have bought from PA for a couple of years now...urs is the 1st case i have actually heard/seen...sweat.gif...maybe really peak when u ordered ur items
riph
post Feb 29 2008, 11:56 AM

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sweat.gif sweat.gif sweat.gif sweat.gif sweat.gif I had a bad feeling about this..Im thinking their staff when packaged the real game,stole it & replace with this old stock game.. sweat.gif sweat.gif sweat.gif now im still waiting for their replies..

This post has been edited by riph: Feb 29 2008, 11:57 AM
aaron5829
post Feb 29 2008, 11:59 AM

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That was a weird mistake by P-A ... If this happens to any of the Americans, P-A will be sued. Seriously. LOL...
riph
post Feb 29 2008, 12:14 PM

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Wierd..but it happens to me..a newbie sweat.gif


Added on February 29, 2008, 5:20 pmReceived reply from PA

Dear ......,

Thank you for contacting Play-Asia.com.

I am sorry to hear that. Would you mind to take some more pictures
regarding the hand written order number on the mail package? Once we got
your reply, we will help further. Thanks and we apologize for this issue.

If you have any further questions, please do not hesitate to ask.

Best regards,

Bryan
Play-Asia.com



Added on February 29, 2008, 6:22 pmAfter removing the plastic attached to the package i see different order number,so thats why..i had emailed the pics..waiting reply from them.. hmm.gif

This post has been edited by riph: Feb 29 2008, 06:22 PM
ckhoong
post Mar 3 2008, 11:43 PM

whatever
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wish your case will settle soon unsure.gif


--------------------------------------------------

anyway anybody can share his PA coupon to me? will return it when i got my stuff nod.gif notworthy.gif
kenny1807
post Mar 4 2008, 10:42 AM

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juz get my games 2day.it so fast.use normal post.shipped in 27 feb and get 2day....
Jimsee
post Mar 4 2008, 11:10 AM

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good 4 u kenny.., my order shipped on 26th Feb...

Still no sign of it..hopefully when i go back home, my package arrives on my table..
prazole
post Mar 4 2008, 11:33 AM

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must be mistake la
im sure they will work things out
so far my purchases from PA has been smooth..
no problem whatsoever
and their customer service is quite good one
i been buying for few yrs di..
small or big purchase

but first time i buy from yesasia and my package is missing liao
however their customer service was very helpful
at the end they replace my order n i got it finally

gr8fr8
post Mar 4 2008, 11:41 AM

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yup. top-notch service. Especially if using fed-ex...very fast indeed thumbup.gif
Jimsee
post Mar 4 2008, 03:09 PM

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QUOTE(Jimsee @ Mar 4 2008, 11:10 AM)
good 4 u kenny.., my order shipped on 26th Feb...

Still no sign of it..hopefully when i go back home, my package arrives on my table..
*
finally my games arrived today...my brother give me a call from home.. thumbup.gif


yogurt7
post Mar 4 2008, 03:43 PM

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QUOTE(Jimsee @ Mar 4 2008, 03:09 PM)
finally  my games arrived today...my brother  give me a call from home.. thumbup.gif
*
so lucky laa u guys.....

my DMC4 that shipped on 12th Feb still didnt arrived.......sad2 la nie macam.... sad.gif
Jimsee
post Mar 4 2008, 04:57 PM

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QUOTE(yogurt7 @ Mar 4 2008, 03:43 PM)
so lucky laa u guys.....

my DMC4 that shipped on 12th Feb still didnt arrived.......sad2 la nie macam.... sad.gif
*
hmm.gif hmm.gif maybe new games are proned to delay
riph
post Mar 4 2008, 06:11 PM

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Good news guys..PA replied me:


Dear ....,

Thank you for contacting Play-Asia.com.

We are sorry to see incorrect game was shipped to you this time. Please do
not worry. The replacement of the right game Wangan Midnight will be
shipped to you as soon as possible. You do not need to pay for any more
for the replacement.

Please kindly reply us this email to confirm the replacement game
shipment.

If you have any further questions, please do not hesitate to ask.

Best regards,

Joe
Play-Asia.com




So my questions is should i ship back the wrong game to PA to confirm the replacement game shipment? im not quite understand the sentences -Please kindly reply us this email to confirm the replacement game
shipment.

acougan
post Mar 4 2008, 06:20 PM

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just keep the ZOE2 game lar.

P-A won't mind. the game very cheap, if u ship back to HK and then ask P-A to reimburse you for the shipping, also no point.

anyway, ZOE2 can be played on 20/60/80GB sets. quite awesome! smile.gif
riph
post Mar 4 2008, 06:32 PM

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WOW!! I can keep it.. rclxm9.gif rclxm9.gif thanks guys..

This post has been edited by riph: Mar 4 2008, 06:34 PM

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