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 Play-Asia Order FAQ, share your infos

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riph
post Feb 16 2008, 03:31 PM

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I had ordered Armored Core 4 US from Play Asia for the first time..Use fedex shipment..ordered on Feb 11 2008 but now the status still "preparing order" ..Is it normal for the first timers??
riph
post Feb 16 2008, 03:52 PM

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Owh i c..they state the shipping "usually ships within 5-15 days".. im planning to order Wangan Midnight after this..is it possible to find seller here?

This post has been edited by riph: Feb 16 2008, 03:58 PM
riph
post Feb 29 2008, 10:06 AM

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Received my Wangan Midnight ps3 yesterday from PA..after i open the package, what i found is this - mad.gif

user posted image

really angry on that night..what the hell they print 2 copies of invoices but dont noticed the game itself??.. mad.gif

what should i do??

This post has been edited by riph: Feb 29 2008, 10:37 AM
riph
post Feb 29 2008, 10:36 AM

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I have fill the report under Return & Exchanges..waiting reply from them..my first time order is ok..but the second time this happened..
riph
post Feb 29 2008, 11:26 AM

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Hmm maybe..im worried about this..still waiting for their replies..i think i had read all this post , but not find the same case happen to me..

This post has been edited by riph: Feb 29 2008, 11:27 AM
riph
post Feb 29 2008, 11:56 AM

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sweat.gif sweat.gif sweat.gif sweat.gif sweat.gif I had a bad feeling about this..Im thinking their staff when packaged the real game,stole it & replace with this old stock game.. sweat.gif sweat.gif sweat.gif now im still waiting for their replies..

This post has been edited by riph: Feb 29 2008, 11:57 AM
riph
post Feb 29 2008, 12:14 PM

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Wierd..but it happens to me..a newbie sweat.gif


Added on February 29, 2008, 5:20 pmReceived reply from PA

Dear ......,

Thank you for contacting Play-Asia.com.

I am sorry to hear that. Would you mind to take some more pictures
regarding the hand written order number on the mail package? Once we got
your reply, we will help further. Thanks and we apologize for this issue.

If you have any further questions, please do not hesitate to ask.

Best regards,

Bryan
Play-Asia.com



Added on February 29, 2008, 6:22 pmAfter removing the plastic attached to the package i see different order number,so thats why..i had emailed the pics..waiting reply from them.. hmm.gif

This post has been edited by riph: Feb 29 2008, 06:22 PM
riph
post Mar 4 2008, 06:11 PM

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Good news guys..PA replied me:


Dear ....,

Thank you for contacting Play-Asia.com.

We are sorry to see incorrect game was shipped to you this time. Please do
not worry. The replacement of the right game Wangan Midnight will be
shipped to you as soon as possible. You do not need to pay for any more
for the replacement.

Please kindly reply us this email to confirm the replacement game
shipment.

If you have any further questions, please do not hesitate to ask.

Best regards,

Joe
Play-Asia.com




So my questions is should i ship back the wrong game to PA to confirm the replacement game shipment? im not quite understand the sentences -Please kindly reply us this email to confirm the replacement game
shipment.

riph
post Mar 4 2008, 06:32 PM

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WOW!! I can keep it.. rclxm9.gif rclxm9.gif thanks guys..

This post has been edited by riph: Mar 4 2008, 06:34 PM

 

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