Please choose one that you find has the best customer service.
Customer Service (OVERALL), Bank
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  Dec 14 2007, 11:41 PM, updated 18y ago
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#1
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Senior Member
1,278 posts Joined: May 2005  
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Dec 15 2007, 12:07 AM
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#2
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All Stars
10,912 posts Joined: Feb 2006
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QUOTE(DDSFan8 @ Dec 14 2007, 11:41 PM) Please choose one that you find has the best customer service. there are many category of Customer service le....  1. waiting time 2. Attitute |
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Dec 15 2007, 12:16 AM
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#3
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Senior Member
1,278 posts Joined: May 2005
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that's why I put OVERALL
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Dec 15 2007, 02:54 AM
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#4
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Junior Member
168 posts Joined: Jun 2006
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honestly speaking all are the same...
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Dec 15 2007, 03:31 AM
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#5
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Senior Member
1,144 posts Joined: Aug 2005 From: Kota Kemuning
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maybank the worst...
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Dec 15 2007, 09:50 AM
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#6
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Junior Member
343 posts Joined: Nov 2007
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ive always been happy with hsbc. if youre their plat or premier customer, the waiting time is really short. sometimes almost immediately!
cimb comes second for me. |
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Dec 15 2007, 10:21 AM
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#7
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All Stars
52,874 posts Joined: Jan 2003
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No PUBLIC BANK?
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Dec 15 2007, 04:36 PM
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#8
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Senior Member
624 posts Joined: Jan 2003 From: Subang Jaya, Brisbane
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i think it would be more fair to put which has unsatisfactory customer service....how many ppl would've used all the banks listed but some would have bank accounts in a few banks
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Dec 15 2007, 04:53 PM
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#9
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Junior Member
47 posts Joined: Dec 2007
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Affin Bank is the best.
2 minutes turnaround time |
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Dec 15 2007, 08:14 PM
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Senior Member
1,278 posts Joined: May 2005
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2 minutes turnaround time for what?
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Dec 16 2007, 12:08 AM
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Senior Member
4,694 posts Joined: Jan 2005
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Maybank & Public Bank, AFAIC, has the worst customer service.
But it's too general. Of course there're bad apples. Anyhow, it's personal. It heavily depend on the service personnel & not the bank nor its branches. |
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Dec 16 2007, 02:50 AM
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Senior Member
2,919 posts Joined: Feb 2006 From: tanah melayu
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depending on the branch.
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Dec 16 2007, 08:27 AM
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Senior Member
4,897 posts Joined: Aug 2005 
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u mean walk in customer service?
or those call in customer service?  |
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Dec 16 2007, 06:02 PM
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Senior Member
1,278 posts Joined: May 2005
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call center and walk in
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Dec 16 2007, 06:19 PM
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All Stars
52,874 posts Joined: Jan 2003
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BSN has the worst OTC service. Long queue and waiting time.
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Dec 16 2007, 09:29 PM
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Junior Member
130 posts Joined: Dec 2005 From: KL 
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I have only been to a few banks, but so far the maybank I went to had excellent service! I went to their hartamas branch and the ppl there really knew what they were doing. Fast work too!
on the other hand I went to CIMB branch at Bukit Tunku.. aiks.. not very helpful in some areas =( bit blur blur sometimes.. |
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Dec 16 2007, 09:32 PM
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All Stars
52,874 posts Joined: Jan 2003
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QUOTE(neorelated4 @ Dec 16 2007, 09:29 PM) I have only been to a few banks, but so far the maybank I went to had excellent service! I went to their hartamas branch and the ppl there really knew what they were doing. Fast work too! I guess you're the first one who praised Maybank. on the other hand I went to CIMB branch at Bukit Tunku.. aiks.. not very helpful in some areas =( bit blur blur sometimes..  |
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Dec 16 2007, 09:37 PM
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Junior Member
130 posts Joined: Dec 2005 From: KL
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QUOTE(David83 @ Dec 16 2007, 09:32 PM) I guess you're the first one who praised Maybank. haha..yes I know everyone say maybank this bad that bad.. but memang that day i went they had good service! maybe other branches service no good i dunno.. lol.. |
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 Dec 18 2007, 10:03 PM
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Senior Member
1,278 posts Joined: May 2005
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CIMB good?
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Dec 20 2007, 01:08 AM
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Junior Member
343 posts Joined: Nov 2007
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cimb has been fine. im happy with their customer service.
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