Please choose one that you find has the best customer service.

i think you must be out of your mind. i heard so many people complaining how rude their staff were!

Agree, especially peak hours, or month begin/end (salary out, pay bills, transfer out, etc.)

However, not err until becomes unacceptable.

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Added on December 28, 2007, 11:21 amok, my 2nd case:

MBB turn pulak... 

I used to have a classic CC from them, collected 63k+ points. Went to Cust Service at KL Main (Menara Maybank) to link it up with another MBB CC + other a/c, so I can view all in M2u.

After several days, I can see all linked up, but the points not transfered. So I call up and enquire, they will look into it.

2 weeks = nothing 

3 weeks = nothing 

4 weeks = I'm getting pretty bad luck with banks... 

Went to SS2 MBB (previously next to KFC) and I think they ask me to fill up the d@mn form again to link up. WTF... already link up wat ? 

Anyway... after another 1 week, still nothing... wrote an official letter to Maybank. Give them chance first. My 2nd letter will again... cc BNM.

Well, it works. Ppl start working again. Within <1 week, 63k+ points is shown in my M2u. 

Problem solved. 

But wait... by the end of first week, another 33k+ points is credited to me again. 

The next week, another 28k+ points is credited.   

This means, I have a total of >120k+ points balance. 

Ok, I left the points there as it is... hell, no way I'm gonna inform them. Let them find it out through their own internal/external/whatever audit.

... 1 week turns to 1 mth

... 1 mth turns to 1 yr

... 1 yr turns to 2 yrs

By now, I'm pretty safe to say... our local banks & external auditors sucks. What happens after this on the CC points... I let you all guess...