Is there a limit on card to card transfer?

Normally it took how many days for bigpoint added after we use this card to swipe?
My few transactions since 21/6 not yet updated...

If I recall correctly, someone has tried withdrew and pretty good rate, I think that is HSBC ATM
Yup, MYR 2,479.99 is including of withdrawal fee

Forgive my bad math but how is MYR2469.99 (-MYR10 BigPay withdrawal fess) divide by $805 SGD came to 2.94?

Hey guys, Jonathan from BigPay here. I just created my lowyat account last week and I’m finally taking the time to introduce myself. I’ve been reading this thread on & off for a while and I’m definitely impressed by the overall level of engagement.

We actually discovered some issues through some of your messages and we’ve addressed some / are addressing others. We do have to prioritise though, but we really appreciate when issues are being discovered and feedback is given. We do read!

The reason why we’ve decided to be active on this forum is... because we actually want to build something that enhances the way you use and manage your money. This starts with listening to your feedback and incorporating what we can quickly. Your feedback is heard and drives the direction we take BigPay beyond just an e-wallet or bank. We’re far from being perfect and we’re still figuring out some things as we go, but the goal is definitely to get better and we need to have conversations with our users in order to get there.

That being said, I’d like to stay away as much as possible from personal customer support in here if possible :smile: But I’m happy to point you guys in the right direction.

If you have anything you think we should be better at... Please share!

Hey, thanks for the message! Just a question, so I can understand: why would you, as an individual, need multiple personal BigPay cards?

The reason I'm asking is... if it's legally feasible and we're going to make it happen, we need to understand the fundamental value of it for our users!

If your wife has a smartphone, why doesn't she get a BigPay card for herself? You'd be able to perform the initial top up from your card, and then P2P her money as needed when she gets it?

You may consider to export the transaction details from your wife device's installed application for record purposes.

That's fair, I understand. The only ad hoc solution I can think of right now would be for your wife to export her transactions and send the file to you. It'd be easy enough to reconcile - but not the most practical. I'll bring this up in our next meeting

The limit is actually RM2000 per day, not per month With regards to the export, can you DM me with your phone's brand, operating system and more details? Sending the file by email seems to always be working from our test, but there might be something that we missed.

Then link her supplementary cards (I'm sure you supp-ed cards to her?) to her BigPay?

the only thing i could think of to consolidate mutiple bigpay accounts into 1 main bigpay account is to consolidate the bigpoints.

reload and spending, yes can be done via p2p. but bigpoints are credited to the bigpay account.

if primary bigpay is the main spender which accumulates bigpoints, the secondary bigpay spending (and earning bigpoint) would be a waste.
or, is there a way to transfer bigpoints p2p via bigpay app too?

I hear you, and we've already planned to officially address this very soon so that there's no more doubt

With regards to card design: unfortunately, the card design won't change anytime real soon. We wanted a colour that's unique on the Malaysian market - and I think it does do the job of catching people's eye. Some people love it, some people would like a different one. That being said: different card designs is something we're looking at in the future!

With regards to failed top up: yeah, we had issues with all top ups with MasterCards yesterday - but it should be fixed by now. We're also adding more top up options at the end of this week - so stay tuned for that.

Im sorry been trying 3 times paid with BigPay in Shopee MY using app, still payment failed and amount reversed to the card.

Once i put BigPay card details, strangely its written as CIMB Bank card, but when veification page appears its still under Tune though, but my payment still failed.

I think Fave makes money from their merchants but Bigpay don't have a platform with merchants.

For shopee, what I did was add the bigpay in My Account > Credit Card first before trying to pay. Maybe those failed can try this.

Here's the new revised benefits:



I'm still keeping it as backup. 2% still not bad.

Hi, for those using SCB card to top up BigPay, did you manage to receive SMS to play the SCB Spin and Win contest?

I didn't even say that CIMB Cash Rebate Mastercard is the best 2% card out there.
Of course I know that there're other better card out there.
I'm just highlighting the latest benefits revision.

Can share the tnc? Couldn’t find the exclusion in SC website, thanks!

One question..... why Android phone cannot screen shot?

But apple can direct screen shot, i m fine with ss as sometimes i need to share transaction info....... plus i din have second phone (personal) except ask friend to snap for me and whatsapp to me .