Hello.

I want to know, if we buy something from overseas and kena tahan oleh kastam before arrive to the recipient, how to contact them and release the item?

I buy something from Hong Kong, and after 20 days making payment, I'm still not yet receive the items.

Thanks.

u would normally, in normal circumstances, receive a letter to collect your item. You can go collect your item with that letter. If not, get the shipper to pass you a reference number/tracking number and call Pos Malaysia. With that number, you can call Pos Malaysia to check whether the item has arrived or not. Also ask your shipper to check the status of your item in Hong Kong..

yea pos malaysia will send u a form asking u to collect at the nearest pos malaysia.

if u havent received this, then follow GodsLove guide..

ko beli apa dari hong kong?

Thanks for the info.

But for shipper's case, I might not retrieve any number because I'm using regular airmail which didn't give any numbers + insurance in case my item lost during shipment. Tracking number only provide if I take register airmail.

However, I'm still waiting another one more week before I contact the seller.

ehmm this happen to me before. I buy some books from amazon. After six months of not receiving it, i liased with Amazon on its status till they ignore me for good. What the heck, i ask for refund from HSBC. And they did !!!

After a year, I received a card from Pos Malaysia that I need to go pick my stuffs. I totally lost as i totally forgotten about the items.

Then when i got my stuffs i was like har ? now only it arrived. But what the heck I got it for free

Few month back, i request free SOLARIS operating system DVD from the SUN Microsystem Inc in USA.

They confirm the DVD was post to Malaysia, but until now i still didn received the DVD.

I dont know Malaysia Custom will take away my disc or not .

i whonder y KASTAM and those ppl check those mail so sohai ppl chocolate aslo wana steal ! CB KIA!

recently i sell things to singapore, but in the conteks there i wrote " waranty claim" , " no value " , then the things comfirm reach the buyers places after 2 days.haha.

For items hold by Custom Malaysia mean they likely to get RM from you lo. It is true, they wanted to impose TAX. They have a bible book to refer for those taxable items. Good Luck!

This post has been edited by transit: Dec 11 2007, 10:36 AM

ya , you need to pay them .....
they actually will charge u kaw kaw , try to nego with them.
one of my buddy kena too.

If is wise to do your homework on how much is the import duty and tax for your item.

If you don't know anything they will really chop you.

if u didnt have letter then will hard to say ~
duno the item is lost when shipping or not or wat ~ (maybe didnt kena tax but pos malaysia hilangkan ur item )
the postman very not responsible they always send letter in wrong house and always forget send item good ~

eg ~
Postman always forget send item that i buy form other country
so i need to wait them in outside ~ see they belakang got my item or not ~
when i saw i need kejar the motor and tell them that is my item lah ~
then he saw the item and address ~ and say with me ~ Encik ini menang barang kamu ~ tolong sign yah
WTF = = !! I miss so many item ..... even many time pos malaysia send me the letter say that ur item return back to where ~
But what the funny things in my mother say got postman come ... but they just pass by my house

And u try to ask the seller in HK ~
Because no letter i dont think that u can go in the kastam place ~
because the need know ur lettter and give then ic or car lessen to pass in ~

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Need saw wat people ~
some is good ~ they will will explain with u
some not , very rule say why u wanna buy this , wanna buy that = = !!!
they are kastam mah = = didint know wat item didint import to malaysia mah = = !!!

if got import wat item we want ~ then we didnt need so hard to find and pay extra money lah

when b4 u pay ~ they will call go 1 room for declare the tax ~
try to talk will them , they are very friendly ~ they will help u abit ~ to low down the tax ~
remember dont talk with kastam about the price ~ they only take nothing and bark u ..............

Plz remember dont call pos malaysia help u take the item in kastam ~
because pos malaysia will charge u around RM50 and the kastam will charge u kaw kaw
because u didnt go there they can say wat they like and charge u only ~

So when got item kena kastam go with urself ~

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This post has been edited by Only_Human: Dec 18 2007, 03:52 AM

Ok, sharing my experience importing a wedding kimono for men from Japan. my japan friend did the transaction and got the kimono shipped to me . Kimono costs around RM1500.00

One day, poslaju called me whether I want them to be their agent, they will settle all the tax and procedure, then later I only pay them when pickup at Pos Laju branch.

I was practically thinking that the tax would be cheaper than me driving all the way from Melaka to KLIA (toll and petrol) so I agree.

2 days after that, poslaju called me tell me that procedure completed and they will forward the item to PosLaju Melaka. I was soooo shocked when hearing the tax and fee... total up to RM600++ DAMN!

if i had driven to KLIA, i could have negotiated with Kastam for the tax cos i bought it for my personal use (for my wedding!)

Moral : don't rely on POSLAJU as agent

That's true.. As they could have easily pocketed those money at a win-win with those custom officers

i just bought DVD cost me RM 250 which is not more than RM 500. do i still get tax for it? I heard b4 that, less then RM 500 will not be tax for DVd.

I receive the letter from Pos and i dont feel like engaging them. I want to contact the Kastam for the reason it got tahan. Its silly for them to bully us like that.

Is there any helpfuls out there can give us a pointer? Im interested in a few car parts from ebay but im not sure how it goes in the kastam though... sigh.. stupid corruption buggers

Hi guys, dunno if this is the right place to ngadu. It's just that today I just got a letter from the the kastam telling me they detained some stuff I bought from US. The stuff are only music cds for personal use and usually I have no trouble getting my goods safely to my doorstep but weird today it's like this! The total cost of cds I bought plus shipping is not less than USD90 so I don't see what's the big deal that they want to tahan my stuff!!! Darn now I have to go clear this with the stupid kastam people. Good thing I'm working at Nilai so it's near to KLIA but man...as if I have the time and money to waste of them folk...mesti mau paw aku ni

What is it that you are "mengadu" about?
Sometimes they just detained items at random. You might not get charge anything.
It happened to me twice, went to get item at custom but didn't get charge a thing.

They just love to waste ppl time I guess

As I remember retrieving CDs form Customs are quite a hassle as they will send you to an extra department to check the contents of the CD. I know this definitely applies to Video CD/DVD but I am not sure if it applies to music CDs as well.

So good luck